Monthly Bulletin - October 2019

by Anonymous in ,

I'm pleased to share our monthly bulletin, which provides a summary of activities & accomplishments for the department of Information Technology Services over the past month.

User Services

  • Special Notice about Windows 7: There are about 100 computers on our network still running Windows 7. Several communications about the need to move away from Windows 7 have been shared with the campus, and technicians have worked diligently with users to upgrade.  At this point we have created work orders for the remaining computers that are still on Windows 7 so that they may be specifically addressed. Department heads should review these work orders and advise ITS on how they’d like to remediate these computers.  If an exception for a computer to remain on Windows 7 is desired, this must be reviewed by Information Security Officer Neal Fisch. Communication about the request and the response should be recorded in the work order.
  • Several Macs are being upgraded to the most current operating system
  • Submitted order for 200+ classroom workstations to be replaced through the MSFT program

Application Services


  • Development, Quality Assurance, and Move to Production completed or scheduled during October 2019:
    • HR/CS Linux OS Web Server Upgrade – User Acceptance Testing, Migration Scheduled
    • LYNX Academic Scheduling Project - Move to Production in CI Records
    • Schedule Planner In App Registration – User Acceptance Testing
    • Parchment Upgrade – Development
    • Checklist Processor Version 2 – User Acceptance Testing
  • Database Scripts for the following areas were developed and deployed during July 2019:
    • Admissions (3)
    • Advising (1)
  • Work began on the mandated CI Records, CI Personnel, CI Financials PeopleTools 8.57 Upgrades by Angela Stockmon & Shawn Bochat.
  • Work continues on the mandated CI Records, CI Personnel, CI Financials Oracle12cR2 Database Upgrade.
  • Work continues on support of the StarRez Portal X Integration with Student Financials and Cashnet by Lacey Lovejoy
  • Maintenance pack MP 9.01 was deployed for user acceptance testing in CI Records TRS environment 10/23/2019
  • Maintenance pack MP 9.00 was deployed to CI Records and CI Personnel 10/7/2019
  • Application Services continued supporting the following operations and projects:
    • Student Finance and Student Business Services Training and Support
    • Academic Affairs Fee and Funding Research
    • Monthly LCD Issue Support
    • Med-Proctor Immunizations Decommission Mitigation
    • Migration Operations

Infrastructure

  • Completed the migration and upgrade of the last of the Windows Server fileshares from StorSimple device to the VMWare vSAN.
  • Completed podium location restoration in Del Norte 1500 with new data and AV cabling.
  • Created cost estimates for a potential new satellite campus up north.
  • Ongoing work on Broome Library Public Address system project.
  • Oversaw conversion of CIBC fire alarm panel from analog phone monitoring to cellular line monitoring.
  • Researching a third-party Email security gateway to further ensure email safety against spoofing, spam and phishing attempts.
  • Major upgrade to the campus JAMF Server for Apple device management to protect against a vulnerability.

Information Security

  • Information Security held its first annual Cybersecurity Awareness Fair event in collaboration with some of our vendors partners, external local law enforcement, Chancellor’s Office executive management, CSU campus colleagues, and CI staff. 
    • The event was planned for two days – 10/29 and 10/31 (10/31 was cancelled due to campus closure from fires)
    • The Tuesday event was attended by over 70 individuals with very positive feedback so far.
  • Information Security continues to meet with campus areas to promote Duo multi-factor authentication rollouts and in collaboration with Technology Infrastructure continues the roll out of Duo 2-Factor Authentication.
    • November will be the major rollout period for Duo to CI’s employee population
  • Information Security completed the testing phase of the Delphix Data Masking project for PeopleSoft which will be scheduled for migration as planned.
  • Information Security continues to work with Infrastructure on Email improvements.
    • CI will begin a proof of concept with Proofpoint on Friday 11/8
  • Neal Fisch attended the CO ISAC face-2-face meeting from 10/08 – 10/10 at the Chancellor’s Office
  • Neal Fisch attended the EDUCAUSE Annual conference in Chicago
  • Carlos Miranda attended and completed CISSP training at LAX
  • Neal Fisch and Carlos Miranda attended the UC Santa Barbara Cybersecurity Summit at UCSB on 10/23.

Project Management

  • In cooperation with ITS Infrastructure and MVS faculty Hua Dai and Minder Chen, developed and launched 175 virtual machines for 3 sections of MIS 310 to enable remote access for Microsoft Access.
  • Hyland Software visited CSUCI on 10/10 and made presentations to the Office of the President and Human Resources on document management solutions and opportunities to expand the existing Hyland Perceptive Content document management platform. 
  • Two Amazon Web Services (AWS) grant requests were submitted to the Chancellor’s Office.  
  • Work to migrate existing Docusign templates to Adobe Sign continues. 
  • The Project Management team continues to lead a multi-campus proof-of-concept project for business process automation using the BP Logix product. A Slack discussion channel (#bplogix) is available at calstatetech.slack.com for those interested in participating in further discussion about this platform. Please contact Peter Mosinskis with any questions. 
  • Peter Mosinskis attended a software procurement process review & development workshop at the Chancellors Office.
  • Peter Mosinskis attended the 2019 California Higher Education Collaborative (CHEC) conference at UCLA from October 2-3, focused on opportunities to improve administrative efficiencies at the UC, CSU and California Community Colleges.
  • Along with with Jill Leafstedt and Tara Hughes, Peter Mosinskis participated in a panel presentation at the 2019 Educause National Conference in Chicago, and Peter presented at the  poster session on telecommuting practices and perceptions in higher education.

Web Services

  • ​Completed move of primary www.csuci.edu servers from Rackspace hosting to Microsoft Azure hosting.
  • Completed decommission of ITS Wufoo account; most forms have transitioned to Qualtrics, with remaining Wufoo forms and service transferred to Communication & Marketing's Wufoo account.
  • Ryan Garcia and Daniel Martinez attended the 2019 HighEdWeb national conference in Milwaukee, Wisconsin.
  • Preparing 5 new myCI service buttons for Alumni affiliation