Showing posts with label staff. Show all posts

Returning Loaner Laptops

by Anonymous in , , ,

Dear Colleagues,

It is time to start thinking about returning any loaner laptops that were checked out from ITS during the pandemic.  Faculty and staff members who no longer need their loaner computers should return them at the earliest opportunity.  We will be reviewing our ticketing system and other records to follow up with individuals who were issued loaners to set specific return dates.

Loaners may be returned to us in Lindero Hall most normal business days between 9am and 4pm however, please do not drop into tech offices without making prior arrangements.  Login to the Solution Center portal and "view your tickets" to update your loaner laptop ticket indicating that you're ready to return the loaner.  If you can't find your loaner ticket, please submit a new ticket noting that you're ready to return a laptop.  One of our technicians will respond with time options for returning the laptop.

*Please remember to bring your power cord along with your loaner laptop*

Thank you for your partnership and stewardship in caring for CSUCI property.  Please contact the Solution Center at 805-437-8552 with any questions you may have about this process.

 

Cortana Daily Briefings

by Anonymous in , ,

 Microsoft has recently released a new feature called Daily Briefing to all Office 365 users at CSUCI (staff, faculty, and student employees). The Daily Briefing from Cortana is a daily email designed to help users manage tasks, identify available time on their calendar, identify outstanding requests, and suggest focus time for users to work efficiently during their workday.
 
The Daily Briefing emails are personal and private and can be opted out at any time by visiting http://cortana.office.com and clicking the “Unsubscribe” button. Users may also click the unsubscribe link embedded in the body of each Daily Briefing email.
 
Not all users will notice the feature at the same time since Microsoft has begun releasing the Daily Briefing on a rolling basis. When the Daily Briefing emails are received, the subject line will read “Your daily briefing” and will come from Cortana.  If Cortana does not find any suggestions, no briefing email will be sent for that day.
 
For more information, please refer to Microsoft’s Cortana Daily Briefings FAQ Page.
 
If you have further questions or concerns, please feel free to submit an ITS Service Request or contact the Shared Services Solution Center at 805-437-8552.

LinkedIn Learning

by Anonymous in , , , ,

A friendly reminder to all CSUCI faculty, staff, and students regarding LinkedIn Learning:  Our campus provides you with 24/7 full access to LinkedIn Learning. Purchasing this subscription individually could cost you over 300 per year!
 
Take some time to review LinkedIn Learning’s rich set of course offerings that reach beyond technical training.  Set training goals for yourself and follow learning paths on any subject of interest in the catalog.  In addition to technical and business courses, you may also take creative courses like photography or audio editing – all for free.  Just remember to access LinkedIn Learning from the myCI portal , (not linkedin.com/learning) for the free access.  Courses are accessible from your computer anywhere that you have a good internet connection, and you’ll earn a certificate when you complete a course.

Happy Learning!

OneDrive Portal and Training

by Anonymous in , , , , ,

Faculty and staff members: Are you taking advantage of our OneDrive cloud-based storage and collaboration tool?  Our new OneDrive Portal can help!  In just a few minutes you can learn how to access OneDrive and immediately start using it to store and share files.  Users have a default of 5 GB of secure storage accessible from desktop or mobile devices.


The portal site has lots of great information to help you make the best use of OneDrive.  Start by reviewing some of the documentation and training materials provided by Microsoft.  For a deep dive into how OneDrive is being used on campus, review one of our recently recorded practice sessions given by our very own OneDrive training team. 


If you have additional questions related to OneDrive please contact the ITS Solution Center at 805-437-8552 or submit a Solution Center support request.

Chronicle of Higher Education – Potential Security Issue

by in , , , , , , , , ,

This is an important notice from the Information Security Team at CSUCI.  We have been notified that the data from recent third party site data breaches is flooding the Dark Web for sale (see “Hacker group floods dark web with data stolen from 11 companies“). One of the sites listed among those that were hit and where user data was compromised is “The Chronicle of Higher Education”, which had over 3 million user accounts were compromised. A major reason for concern is that Chronicle of Higher Education is a very popular website among academia and general password reuse is a common practice.  If these exposed accounts have been compromised on a third-party site, they can be used to access sensitive information on CSUCI’s secured networks.

If you are currently subscribed to The Chronicle of Higher Education, we are requesting you to do the following to protect and prevent any further information from being accessed by unauthorized users.

    1. Log into your account
    2. Click “My Account”
    3. Click “Password”
    4. Enter your current password
    5. Enter/create your new password
If you haven't done so already, register your myCI account on our DUO 2-Factcor Authentication (2FA) system. 2FA requires users to authenticate after entering their username and password. This is a great way to stop unauthorized users from accessing your account even if your username and password are compromised.

Have questions?  Contact ITS Information Security at infosec@csuci.edu.

Fake Jobs Offered via Zoom and Text Message

by in , , , , , , , , ,

Have you received a job offer via text from a "Rosa at SLD"? 

With a follow-up interview on Zoom?




CSUCI has seen an increase in job scams recently targeting our student population via text to their personal smartphone.

Here are some ways to spot these employment scams:
  • If it sounds too good to be true, it probably is.
  • Do your research, look online, and reach out to infosec@csuci.edu if you have any questions or concerns.
  • Most jobs require a resume, an interview, a background check, and a job application.
  • Asking you to buy a gift card to iTunes or any other service is a sign the offer is a scam.
  • Do not share your information until you have verified the possible employer as being legitimate.

Think you can spot a Phishing email? Take the Phishing quiz from Google https://phishingquiz.withgoogle.com

For on-campus jobs, please visit the Dolphin CareerLink:
https://www.csuci.edu/careerdevelopment/services/dolphin-careerlink.htm

For more information or questions about Information Security, contact CSUCI's Information Security Team at infosec@csuci.edu or visit https://www.csuci.edu/its/security/.

Securing Zoom Meetings

by in , , , , , , , ,

As the coronavirus pandemic continues to increase demands for web video conferencing tools such as Zoom to continue teaching, learning, working and interacting with family and friends, the bad guys continue to find new ways to disrupt these Zoom sessions. 


To assist you in avoiding some these pitfalls, CSUCI's Information Security department has created some tips on how to better secure your Zoom meetings.  These tips review some of the security features available within the Zoom application as well as some DO's and DON'Ts to safeguard your Zoom meeting(s).

Beware of Coronavirus (COVID-19) Phishing Scams

by in , , , , , , , , , , ,

Most of us have seen and read in the news about the Coronavirus outbreak, currently known as SARS-CoV-2 or Coronavirus Disease 2019 (COVID-19). We wanted to remind you that during media intense events like this, cyber attackers take advantage of this opportunity and attempt to scam you or launch phishing attacks that attempt to get you to click on malicious links or open infected email attachments. Here are some of the most common indicators that the phone call or email you received is most likely a scam or attack (additional information on identifying scam phone calls and emails may be found at the Federal Trade Commission Consumer Information website).
  • Any messages that communicates a tremendous sense of urgency. The bad guys are trying to rush you into making a mistake.
  • Any message that pressures you into bypassing or ignoring our security policies and procedures.
  • Any message that promotes miracle cures, such as vaccines or medicine that will protect you. If it sounds too good to be true, it probably is.
  • Be very suspicious of any phone call or message that pretends to be an official or government organization urging you to take immediate action. 

For the latest updates consider visiting the World Health Organization website on Health and Disease Control, the Center for Disease Control website, or our own CSUCI Coronavirus (COVID-19) Information website. Please keep in mind Coronavirus scams and attacks can happen at work or at home, via email, text messaging or even over the phone. Don’t fall victim to bad guys playing on your emotions. 

If you feel you have received a phishing attack at work, simply delete the message or if you have concerns report it to your information security team.

Information Resources: 

CSUCI Coronavirus (COVID-19) Information
California Department of Public Health
U.S. Center for Disease Control and Prevention
World Health Organization
CSU Chancellor’s Office
U.S. Department of State
Johns Hopkins Real Time Map
County of Ventura
VC Emergency
Ventura County Public Health
Santa Barbara County Public Health
Federal Trade Commission Consumer Information

2-Factor Authentication is Coming to CI!

by in , , , , , , , , , , , , ,

Dear Colleagues,

Over the past months CI has been in the process of rolling out DUO’s 2-factor authentication solution to increase CI’s overall security posture and to better protect your myCI accounts. 2-factor (which is sometimes called 2-step or multi-factor) authentication or 2FA/MFA, is the process by which a user accesses a computer system or software application using two (or more) forms of authentication to log in to that system or application. The forms of authentication are often described as using, “something you know”, “something you have” and “something you are”. One factor is typically a username and password (something you know). A second factor can be the use of a mobile app, a phone call or text message, or hardware token (something you have) or, in some cases, the use of a fingerprint or retinal scan (something you are). Without at least two forms of verification, the login will fail.

CI is continuing its rollout to the faculty and staff community during the month of November with an anticipated completion date of November 30, 2019.

What to Expect:

During this time period you will receive an email from DUO inviting you to enroll in the system. Please read over the email carefully, and then follow the instructions to enroll yourself in the system.

Please note:

If you do not wish to use the DUO Push Mobile App on your mobile device, you may pick up a token at the Solution Center desk in the Broome Library 1350 from Anderson Hanchett Monday through Friday between the hours of 8:00 AM and 11:30 AM and again between 1:30 PM and 5:00 PM.

It is required that you register at least two (2) methods of authentication. These could be any of the following:

  • Mobile App and Token
  • Token and (unshared) desk phone
  • Token and mobile phone (to call)

Additional information regard 2FA at Channel Islands may be found at these links:


Thank you for your support in keeping Channel Islands a secure computing community.
If you have any questions about the 2-Factor Authentication rollout, please contact your information security team at infosec@csuci.edu.

Cyber Security Awareness Fair Coming to CI This Week!

by in , , , , , , , , , , , , , , , , , ,

Dear Campus Community,

In celebration of National Cyber Security Awareness Month (NCSAM) 2019, CSU Channel Islands Information Security is hosting a Cyber Security Awareness Fair on Tuesday, October 29th and Thursday, October 31st, 2019 and you are invited! Come join us for a two-day event that will provide insights from security professionals on the latest cyber threats and landscape, and the opportunity to collaborate across the university.

The Cyber Security Awareness Fair will take place on the main Camarillo campus at the Broome Library in rooms 1310 and 1320 from 9:00 AM - 5:00 PM on each day and will include a pizza lunch on both days until the food runs out.

This is a free event that is open to the entire CI campus community!

Please share this information with your friends and we hope to see you there!

Agenda

Tuesday 10/29/2019

09:30 AM - 10:30 AM Cybersecurity Education at CI
11:00 AM - 12:00 PM Nation State Attacks: You are a Target!
12:00 PM - 01:00 PM Scams Targeting CI Students
01:00 PM - 02:30 PM Diversity in Cybersecurity Panel
02:30 PM - 03:30 PM Securing your Home Router
03:30 PM - 04:30 PM Multi-Factor Authentication is Coming…
04:30 PM - 05:30 PM CI Cyber Security Club

Thursday 10/31/2019

09:00 AM - 10:00 AM How Secure is the Internet: Developing Secure Elliptical Curve Cryptography
10:00 AM - 11:00 AM Using a Raspberry Pi for Home Security
11:30 AM - 12:30 PM Cyber Security Jeopardy
12:30 PM - 01:30 PM The Cyber Threat Landscape and You…
01:30 PM - 02:30 PM The DARK Web…




ITS Department Tech-E Trophies Awarded

by Mike Long @ ITS in , , , , , , , , , ,


ITS Department Tech-E Trophies Awarded

Recognizing Excellence in Service and Profession since 2011

In 2011 the ITS department sought a means to recognize and celebrate the people who keep all the technological plates spinning at CI.  The men and women of ITS work hard on many fronts, making sure that all the programs, applications, devices and connections that the campus depends on to meet our common mission are working at all times.  The ITS Tech-E award (a take on a common term for tech people--“techie” and the E for excellence)  was born out of this desire to recognize their hard work.  A committee of ITS peers was selected who worked together to identify and describe the traits that mark an EXCELLENT worker and these traits are included on the semi-annual nomination forms to help people identify those ITS personnel who best exemplify those traits.  In recognition of the fact that many ITS personnel do not get much face time outside of the department, eventually two separate but similar awards were created.  The Tech-E for Excellence in Profession is voted on by the ITS group only and is presented to that person who voters felt most exemplifies the traits of a positive attitude, dependability, approach-ability, innovation, and unselfishness.  The Tech-E for Excellence in Service recognizes those same traits but is voted on by the entire campus community of Faculty and Staff.  

(Side note:  Nominations will be sought again in the middle of the Spring Semester; keep an eye out for that email and nominate the ITS individual who represents excellence in Service to you!)

At a departmental Lunch and Learn the week of December 10th, two new winners were identified and were recognized for their contributions.  This semester the ITS Tech-E award for Excellence in Profession was awarded to Pedro Rivas.  Pedro is a member of the ITS Infrastructure Group who is a System Admin and focuses largely on ID Management work and is an innovator in many other areas.  Pedro has the distinction of having worked at CI as a student assistant for the Infrastructure group and eventually graduated not only with a degree in Computer Science but also a full-time job with ITS!  The Tech-E award for Excellence in Service was presented to Anderson Hanchett.  Anderson has been working (and excelling!) as an Information Technology Consultant for the Solution Center for nearly 18 months.  In this role, he handles many issues for users with desktop computers, laptops, wireless, and printing issues and has clearly stood out as a great example of ITS Excellence.  The entire ITS department congratulates these two fantastic hard-working colleagues!


Pedro Rivas receiving the Fall 2018 Tech-E for Excellence in Profession from Interim AVP Peter Mosinskis   ---->






Anderson Hanchett being congratulated by Interim AVP Peter Mosinskis for winning this semester’s Tech-E for Excellence in Service

   <----







CSUCI Deploys MATLAB and Simulink Anywhere Access for Students, Educators, and Researchers

by Anonymous in , , ,

New Total Academic Headcount (TAH) license underscores university’s commitment to bettering its learning environment 

California State University Channel Islands signed an agreement with MathWorks that provides all of our students, educators, and researchers campus-wide access to MATLAB, Simulink, and additional products. California State University Channel Islands joins more than 800 schools worldwide already using the MathWorks TAH campus-wide license.

CSUCI’s adoption of MATLAB and Simulink for technical computing and Model-Based Design further demonstrates the school’s commitment to continuously enhancing the learning environment for its students, educators, and researchers by providing anywhere access to cohesive industry-standard tools.

Our MATLAB and Simulink campus-wide TAH license includes analysis, design, modeling, simulation, code generation, and testing products for the engineering and science schools, plus computational finance for the business and economic schools. We are deploying these tools to students, educators, and researchers via a centralized license that increases the administrative efficiency of software management and distribution, and ensures that a common set of tools is readily available for all users.

Through the agreement between CSUCI and MathWorks, users will have access to software and associated documentation as well as immediate access to new releases. The TAH license permits the installation of MATLAB and Simulink on campus-managed and user-owned computers.

For instructions on downloading the software go to the California State University Channel Islands’s MATLAB Portal. Use your Dolphin User Name and Password to login and download the software.  You'll link your Dolphin User Name to your existing Mathworks account or if you don't already have one, you can create an account as part of the download process.

Access free, self-paced training to get started in less than 2 hours:  MATLAB Onramp.  You may also contact the IT Solution Center if you require further assistance with installation of MATLAB.

Changes are Coming to CI Records: Maintenance Begins Thursday March 22nd at 4:00 PM!

by in , , , , , , , , , , ,

Tomorrow, Thursday March 22nd, CI Records will be shut down at 4:00 pm to prepare, upgrade and convert it into the two new information systems, CI Records and CI Personnel.

On Monday March 26th CI Records will split into two systems, CI Records and CI Personnel. CI Records will remain as CI’s Student Information System, and CI Personnel will become CI’s Human Resources Information System. This change, which originated from our software vendor (Oracle) and which is now being implemented across all CSU campuses, will separate the one information system into two.

What this means for you:

If you are a Student:

  • You will continue to access and manage your student registration, payment, and enrollment information in CI Records. No changes are being made to the most common student processes. 

If you are a Student employee:

  • All student employees will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

If you are a Faculty member:

  • You will continue to access course, grades, and advising functions in CI Records. There are no changes to any of these operations or processes. 
  • All faculty will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

If you are a Staff employee:

  • All staff will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

Accessing CI Records

CI Records will continue to be available through the myCI portal.

Accessing CI Personnel

CI Personnel will be available through CI’s myCI portal and will be included in the list of services available.

Simply log into myCI and click on the new CI Personnel icon to log in. This button will become available to faculty and staff by 8:00AM on Monday March, 26th.


Additional information may be found here. 

If you have any concerns please contact the T&I Helpdesk at (805) 437-8552 or email helpdesk@csuci.edu. 

Changes are Coming to CI Records on Monday March 26th!

by in , , , , , , , , , , , , ,


On Thursday March 22nd, CI Records will be shut down at 4:00 pm to prepare, upgrade and convert it into the two new information systems, CI Records and CI Personnel.

On Monday March 26th CI Records will split into two systems, CI Records and CI Personnel. CI Records will remain as CI’s Student Information System, and CI Personnel will become CI’s Human Resources Information System. This change, which originated from our software vendor (Oracle) and which is now being implemented across all CSU campuses, will separate the one information system into two.

What this means for you:

If you are a Student:

  • You will continue to access and manage your student registration, payment, and enrollment information in CI Records. No changes are being made to the most common student processes. 

If you are a Student employee:

  • All student employees will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

If you are a Faculty member:

  • You will continue to access course, grades, and advising functions in CI Records. There are no changes to any of these operations or processes. 
  • All faculty will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

If you are a Staff employee:

  • All staff will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

Accessing CI Records

CI Records will continue to be available through the myCI portal.

Accessing CI Personnel

CI Personnel will be available through CI’s myCI portal and will be included in the list of services available.

Simply log into myCI and click on the new CI Personnel icon to log in. This button will become available to faculty and staff by 8:00AM on Monday March, 26th.


Additional information may be found here. 

If you have any concerns please contact the T&I Helpdesk at (805) 437-8552 or email helpdesk@csuci.edu. 


Changes are coming to CI Records!

by in , , , , , , , , , , , , , , , , ,



On Monday March 26th CI Records will split into two systems, CI Records and CI Personnel. CI Records will remain as CI’s Student Information System, and CI Personnel will become CI’s Human Resources Information System. This change, which originated from our software vendor (Oracle) and which is now being implemented across all CSU campuses, will separate the one information system into two.

On Thursday March 22nd, CI Records will be shut down at 4:00 pm to prepare, upgrade and convert it into the two new information systems, CI Records and CI Personnel.

What this means for you:

If you are a Student:

  • You will continue to access and manage your student registration, payment, and enrollment information in CI Records. No changes are being made to the most common student processes. 

If you are a Student employee:

  • All student employees will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

If you are a Faculty member:

  • You will continue to access course, grades, and advising functions in CI Records. There are no changes to any of these operations or processes. 
  • All faculty will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

If you are a Staff employee:

  • All staff will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

Accessing CI Records

CI Records will continue to be available through the myCI portal.

Accessing CI Personnel

CI Personnel will be available through CI’s myCI portal and will be included in the list of services available.

Simply log into myCI and click on the new CI Personnel icon to log in. This button will become available to faculty and staff by 8:00AM on Monday March, 26th.


Apple patches security flaws with new versions of iOS, OS X

by in , , , , , , , , , , , , , ,

Apple has packed patches for dozens of security flaws into the new versions of its iOS and OS X operating systems.

The company noted Tuesday in a security advisory that just-released version 8.4 of the iOS mobile operating system contains more than 20 fixes for vulnerabilities that could lead to remote code execution, application termination and the interception of encrypted traffic, among other issues.


Read more about these updates here.

Reminder: Major Network and Systems Downtime Scheduled for Tomorrow 5/30/2015

by in , , , , , , , , , , , , , , , , , , ,

In order to take the next step in our ongoing network upgrade process, we will need to shut down major services between 8am and 8pm on Saturday, May 30. During that time, all campus telephones as well as wired and wireless on the campus will be completely unavailable. In addition, all faculty and staff email services will be suspended during that time. (Email will be queued and will be delivered to your mailbox in the hours after services are resumed.) MyCI (other than email), CI Learn, CI Records, and other major services will be available, but only from off campus. 


We have scheduled this essential project during a time that we expect will cause as little inconvenience as possible. If, however, you have any concerns regarding this outage please contact Carlos Miranda (carlos.miranda@csuci.edu) or Herb Aquino (herb.aquino@csuci.edu) and we will help you work around the outage if possible.

Thanks for your support as we work hard to improve the speed and reliability of the campus network.

Celebrate International Password Day!

by in , , , , , , , , , , , , ,

There are all sorts of days to celebrate during the year such as Mother's Day and Father's Day, and even some more off-the-wall days such as National Fried Chicken Day, Talk Like a Pirate Day, and a personal favorite, National Pancake Day.  But today is an extra special day that should be added to everyone's calendars.  Today is International Password Day!

International Password Day gives us all the opportunity to stop and reflect on what makes a good password, and how we can best protect our work and personal data by using strong password concepts.

To help you along, there's even a website dedicated too helping you figure out what makes a good password, how to deal with keeping track of the never ending list of passwords, mobile device passwords, and even some funny stories about password catastrophes!

Please take the time in joining your information security team in making every day a strong password day!


Don't be a victim of identity tax theft! The IRS is helping to protect false tax claims.

by in , , , , , , , , , ,

One of the hot identity theft scams is submission of false tax returns in order to receive unearned or earned refunds. The IRS has a process to try and detect these false returns. If they suspect a false return they will mail a letter to the address the taxpayer listed in their previous year return. The IRS letter directs the taxpayer to visit an IRS site to verify the tax return submitted. Legitimate letters should direct taxpayers to idverify.irs.gov. More details are contained in this link:http://www.irs.gov/uac/Newsroom/Taxpayers-Receiving-Identity-Verification-Letter-Should-Use-IDVerifyirsgov.

The IRS also has a great website page detailing active tax scams: http://www.irs.gov/uac/Tax-Scams-Consumer-Alerts.

If taxpayers suspect they are a victim of tax fraud/identity theft, they should contact the Treasury Inspector General for Tax Administration at 1-800-366-4484 or via the web at:http://www.treasury.gov/tigta/contact_report_scam.shtml

Taxpayers can forward scam emails to phishing@irs.gov.

Faster network coming to CI

by in , , , , , , , , , , , ,

After many months of planning, the campus is less than two weeks away from faster, stronger Internet access as the Technology Infrastructure team will be visiting each building over a span of 11 days to upgrade network connectivity.

During the planned upgrades, campus telephones, Internet access, wireless connectivity, and network connectivity for myCI, PeopleSoft, CI Learn, CI Records, CI Financials, CI Docs, CI Sync, etc. will not be available. Additionally, access to the campus wireless network from a different building than your own may not be available due to certain resources being bound to your location/workstation.

The upgrade process begins March 16 at Sage Hall and will continue through March 31. Installation in each building will take approximately four hours. You can review the planned schedule here to verify your building’s planned upgrade.

Ultimately, wireless access speeds will increase by 2 times, while wired access will increase by 10 times.

For more information, go to www.csuci.edu/tc or email questions to Herb Aquino, Manager of Technology Infrastructure at herb.aquino@csuci.edu