E-waste and proper disposal of old computers

by in , 0

Please be advised that old, unused, or out-of-date computers should be removed from campus by CSUCI’s property management department.  IT Services will help coordinate pickup and disposal of such computers on an on-going, as-needed basis.

If you are aware of old computers (laptops or desktops) that are beyond their useful life please let us know about this by creating Shared Services Solution Center (SSSC) tickets for them as promptly as possible.  Old computers should not be held by faculty or staff in offices nor at home.  Out of date computers run the risk of being compromised and often cannot be supported.  They must be disposed of properly at their end of life.

We appreciate your help in following good digital citizenship practices by eliminating old computers, and reducing potential security risks to university data and our network.

Monthly Bulletin - January 2020

by in , 0

I'm pleased to share our monthly bulletin, which provides a summary of activities & accomplishments for the department of Information Technology Services over the past month.

User Services

  • Completed installation of 160 new computers for students in areas of Broome Library and Sierra Hall, as well as 27 instructor computers in various classrooms
  • Received second MSFT order of approximately 200 computers to refresh several classrooms and computer labs.
  • Completed the upgrade and reconfiguration of LabStats.  Worked with Web Services team to reconfigure “lab find” to display available workstations on the web
  • Completed research for Extended University on visitation software (Microsoft Bookings) to help manage appointments with constituents
  • Presented an option for potential new classroom AV equipment with the configuration of a “Proof of Concept” classroom
  • Assisted in the completion of Housing’s StarRez upgrade

Application Services

  • Development, Testing, Quality Assurance, and Move to Production completed or scheduled during January 2019:
    • AIMs Interface Update - Move to Production in CI Records
    • Perceptive Content Retention Policy Manager Reports  - Move to Production in CI Records
    • AIMs Class Sync for Student – Principal Development Started
  • Database Scripts for the following areas were developed and deployed during January 2019:
    • Admissions (7)
  • Work continues on the mandated CI Records, CI Personnel, CI Financials PeopleTools 8.57 Upgrades.
  • Work continues on the mandated CI Records, CI Personnel Oracle12cR2 Database Upgrade.
  • Work continues on support of the StarRez Portal X Integration with Student Financials and Cashnet
  • Maintenance pack MP 10.1 was placed in CI Records Quality Assurance
  • Application Services continued supporting the following operations and projects:
    • Monthly LCD Issue Support
    • Student Financials Fee Configuration
    • Identity and Access Management Support
    • Migration Operations
    • OpenGov Re-Implementation – Requirements Gathering
    • PMB Parking Interface – Requirements Gathering

Infrastructure

  • Continued Windows Server 2008R2 migrations
  • Upgraded the CommVault hyperscale appliance to latest version Hyperscale 1.5 which included enhancements and critical updates on security, integrity and reliability
  • Commissioned IP speaker system at Broome Library and provided training to Library personnel on programming the calendar for the system. Recorded, installed and tested messages in newly installed Broome Library IP speaker system
  • Ongoing tracking of campus SAFE (Emergency Preparedness Enhancements (EPE)) project
  • Consulted on new classroom technology proof-of-concept in Bell Tower 1684
  • Conducted panic alarm testing and battery replacements with Police Dept.
  • Consulted on several office reconfigurations with Courtney Ellis.
  • Met with Housing on providing additional data connectivity in Santa Cruz Village E
  • Oversaw contractor replacing batteries and doing preventative maintenance on data center uninterruptible power supply (UPS) system
  • Working with Editing Committee for CSU Telecommunications Infrastructure Planning (TIP) Standards document
  • Met with representatives from E&S Ring at University Glen Town Center to discuss adding network connectivity to Town Center apartments
  • Created and activated new DHCP server with Windows 2016
  • Setup a new Remote Desktop Services server with Server 2016 so servers with remote access to more than 2 users can be accessed simultaneously
  • Created and activated 2 new physical domain controllers: 1 for the harbor domain and one for CSUCI domain
  • Worked with Aruba technical support for 2+ days to eradicate wireless authentication issues

Information Security

  • Completed rollout of Duo multi-factor authentication to all faculty and staff between.  Ongoing intermittent work orders related to token distribution and new phone setups continue to stream in. Current statistics include: All Employee Adoption at 91% as of 01/15/2020
  • Conversations with Student Affairs continue regarding communication with students for upcoming rollout of Duo for Students next term.
  • Increased email scamming attempts have been keeping the team busy this month
  •  in collaboration with Student Information Systems, the security audit of CI Records security continues.
    • New custom security database views have been created and tested and are waiting to migrated to CI Records.
  • Working with Infrastructure on Email and Endpoint improvements.
    • CI’s proof of concept with Proofpoint continues.
  • Working with User Services and Infrastructure on physical asset identification and management.
  •  Continued support of Windows 10 upgrades.
  •  Planning efforts around phishing awareness continue, including:
    • Rolling out Cofense’s PhishMe phishing awareness product
    • Creation of new Phish Bowl/Phish Tank repository and website for anything phishing related
    • Updating of the Information Security Phishing web presence.
  • Starting a CO Information Security Audit in January that will run through early March.  ITS staff and CI’s internal auditor will be closely with CO auditor’s and National Guardsmen during the course of this event.

Project Management

  • Business process automation (BP Logix) proof-of-concept continues, with CSUCI leading weekly meetings for participating campuses. Development and testing of sample workflows continues within the platform. Information about the project can be found in the #bplogix channel of the Chancellor’s Office Slack channel, http://calstatetech.slack.com
  • Preparation for the migration from Docusign to Adobe Sign continues. Web site updates, training and documentation updates are underway. Refinement and testing of migrated Docusign forms continues.
  • Blackboard EAccounts migration for Dolphin OneCard Self-Service: working with team to update documentation and reference guides in preparation for go live, and cutover from JSA service.
  • Provided support for You@College implementation project; Chancellor’s Office information security audit; classroom technology support planning; StarRez PortalX migration project; Blackboard online photo submission project; ESM Campus marketplace project; CalUSource implementation; Child Care Center planning; implementation of MS Project Online for VPBFA; Emergency Preparedness Project; OpenGov project request; Duo for Students; and PMB project request for Public Safety.
  • CI Fileflow migration (retention policy manager implementation): testing continues
  • Work with ITS leadership and staff on planning for migration of Dropbox to Microsoft OneDrive
  • Work with TeamDynamix and infrastructure support on user role and ticketing categorization
  • Closed Lynx-to-25Live integration project.

Web Services

  • ​Work with User Services on Labstats lab availability updates for Library spaces
  • Web Accessibility: installation and configuration of SiteImprove, Monsido and Blackboard Ally for Web. Began running scans of web content.
  • Work continues on Library Instagram feed design
  • Work on Student Health Services and Basic Needs web site refreshes
  • Design of Adobe Sign myCI service

Monthly Bulletin - December 2019

by in , 0

I'm pleased to share the December 2019 monthly bulletin, which provides a summary of activities & accomplishments for the department of Information Technology Services for that period.

User Services

  • Along with ITS Infrastructure, provided technical support coverage for the second “on-line only” EU Winter Session.  Customized assistance was given in preparing course websites and technical documentation in advance of the term.  Provided an “on call” technician to address problems reported with access or use of the course websites. 
  • Shepherded the ordering and delivery of 200 new Dell computers specified in the 2019/2020 MSFT plan.
  • Coordinated the acquisition but not purchase of LabView software for our Computer Science department.
  • Along with Academic Affairs, reviewed options for classroom technology that take advantage of the Microsoft Teams platform and Microsoft Surface products currently deployed at sister campus CSUSM.

Application Services

  • Development, Testing, Quality Assurance, and Move to Production completed or scheduled during December 2019:
    • Schedule Planner In App Registration – Move to Production in CI Records
    • Parchment Upgrade – Move to Production in CI Records
    • Checklist Processor Version 2 – Move to Production in CI Records
    • Plan Sequence Auto-Update – Move to Production in CI Records
    • Diploma Extract (retro-fit) - Move to Production in CI Records
  • Database Scripts for the following areas were developed and deployed during December 2019:
    • Admissions (1)
  • Work continues on the mandated CI Records, CI Personnel, CI Financials PeopleTools 8.57 Upgrades.
  • Work continues on the mandated CI Records, CI Personnel Oracle12cR2 Database Upgrade.
  • Work continues on support of the StarRez Portal X Integration with Student Financials and Cashnet
  • Maintenance pack MP 10.0 was placed in CI Records Quality Assurance
  • Application Services continued supporting the following operations and projects:
    • Monthly LCD Issue Support
    • Electronic Document Management Retention Policy
    • Identity and Access Management Support
    • Migration Operations

Infrastructure

  • Upgraded Aruba Clearpass devices
  •  Continued to migrate Windows Server 2008R2 servers to newer versions
  •  Worked with Environmental Health & Safety to determine possible locations for second air quality sensor
  •  Participated in interview for Director of Planning, Design & Construction job search
  •  Reviewed final set of construction drawings for Manzanita Hall for final sign off
  •  Worked with Police Department on planning for Rapid Deploy and Next Gen 911 projects
  •  Ongoing work with Facilities, Police, IT and JOC Contractor on campus SAFE project (Emergency Preparedness Enhancements (EPE))
  • Audited and removed unused network translations for decommissioned systems
  • Finalized estimates for telecom refresh
  • Finalized estimates for wireless infrastructure retrofits
  • Removed servers Scavenge and Scapegoat
  • Turned off old CX340 storage area network (SAN)
  • Turned off old Cisco test UCS
  • Completed SQL Server migrations

Information Security

  • Completed rollout of Duo multi-factor authentication to all faculty and staff between.  Ongoing intermittent work orders related to token distribution and new phone setups continue to stream in. Current statistics include: All Employee Adoption at 91% as of 01/15/2020
  • Continued conversations with Student Affairs regarding communication with students for upcoming rollout of Duo for Students next term.
  • In collaboration with Student Information Systems, continued the security audit of CI Records security.
    • New custom security database views have been created and tested and are waiting to migrated to CI Records.
  • Continued to work with Infrastructure on Email and Endpoint improvements.
    • CI’s proof of concept with Proofpoint continues.
  • Continued to work with User Services and Infrastructure on physical asset identification and management.
  • Continued support of Windows 10 upgrades.
  • Continued its planning efforts around phishing awareness which includes:
    • Rolling out Cofense’s PhishMe phishing awareness product
    • Creation of new Phish Bowl/Phish Tank repository and website for anything phishing related
    • Updating of the Information Security Phishing web presence.
  • Coninued refinements to vulnerability scanning schedules
  • Information Security will be starting a CO Information Security Audit in January that will run through early March.  ITS staff and CI’s internal auditor will be closely with CO auditor’s and National Guardsmen during the course of this event.

Project Management

  • Provided support and coordination for Environmental Science and Resource Management (ESRM) for their Chancellor's Office Amazon Web Services grant and cloud computing pilot for spring 2020
  • Closure of project to implement TeamDynamix for Shared Services Solution Center/Human Resources.
  • ESM campus marketplace: created presentation and communication collateral
  • Support for Emergency Preparedness Enhancements (EPE) meeting
  • Adobe Sign: meet with Adobe representatives to discuss migration next steps. Work with ITS infrastructure to complete user provisioning in preparation for migration.
  • Business Process Automation Proof of Concept (BP Logix): lead demonstration for VP BFA and members of BFA leadership team. Development on pilot forms continues, along with training and coordination.
  • Support for You@College configuration tasks

Web Services

  • Research on intranet concepts and meeting with CSU Monterey Bay to discuss intranet and team support structure.
  • Updated User Experience web site on Web Services: https://www.csuci.edu/its/web/ux-design.htm
  • Web Accessibility & Quality project: Completed procurement of SiteImprove, Monsido, and Blackboard Ally for Web, and began configuration of platforms.
  • Worked on CI Alert interface update
  • Worked on Island View Orientation (IVO) system updates
  • Hiring of 2 new student assistants (Tyler Yere and Salvador Salgado)

Google Chrome (build 80) Browser Update May Affect MyCI-enabled Applications

by in , , , , 0

On Tuesday February 4, 2020, Google will release an update to the Chrome web browser (build 80). This update will implement a security change intended to increase privacy and security by changing the way cookies are handled by Google Chrome. Additional information on the impact of this update can be found on Microsoft's web site.

Unfortunately, advance testing of this upgrade shows that it may negatively affect many applications and services that are based on current open standards, including some University services that use single sign-on (SSO) through myCI.

Information Technology Services (ITS) recommends that if you encounter errors when trying to access any University systems and services using Single Sign-On (SSO), please switch to another browser, such as Mozilla Firefox or Microsoft Edge, to continue access those systems and services.

There is a CSU system-wide effort currently under way to assess and address the impact of this change to our systems.

Thank you for your continued support and patience while this matter is resolved. Additional updates to this issue will be posted on the ITS News Blog and in this ITS Knowledgebase article. If you have any questions or concerns, please contact the Shared Services Solution Center at 805-437-8552.

Windows 7 Can No Longer Be Supported

by in , 0

Several messages about the need to upgrade or remove Windows 7 computers were sent by ITS last year and we must now take final steps to ensure that this unsupported operating system fully retires from campus computers.  Information Technology Services cannot provide support to machines running Windows 7 after the Microsoft-mandated end-of-life deadline, January 2020.  Non-conforming computers pose a security threat to all CI computers and CI's network.

Please be advised:

  • There must be a TeamDynamix (TDx) work order ticket recorded in the Shared Services Solution Center (SSSC) requesting a review of your computer to upgrade or remove each computer assigned to you.

  • The ticket must include the plan of action (remove or upgrade your computer(s)) or include a request for exception. 

  • After January 2020 machines running Windows 7 may be administratively blocked from accessing the network.

  • If your daily-use computer is blocked from the network please respond to the TDX Help Desk ticket on record for it. If none has been created the Help Desk staff will create one for you.  ITS will work with you on the best way and time to upgrade, remove, or replace the computer.  


Monthly Bulletin - November 2019

by in , 0

I'm pleased to share our monthly bulletin, which provides a summary of activities & accomplishments for the department of Information Technology Services over the past month.

User Services

  • Created a support plan for Extended University Winter Session courses
  • Researching “visitation software” and related technology for potential use by Extended University
  • Reviewing and updating plans for audio-visual installation at the Boating Center as a Strategic Initiative
  • Planning the next wave of computer purchases from MSFT 2019/2020 allocation
  • Increased our LabStats license and will update the instance for better reporting next month, after the ITS blackout period
  • Encouraged continuation of the 2019 Tech-E award program, organized by a small and distributed task force of members from all areas of ITS

Application Services

  • Development, Testing, Quality Assurance, and Move to Production completed or scheduled during November 2019:
    • HR/CS Linux OS Web Server Upgrade – Move to Production in CI Records and CI Personnel
    • Schedule Planner In App Registration – Quality Assurance
    • Parchment Upgrade – Development
    • Checklist Processor Version 2 – Quality Assurance, Move to Production in CI Records (12/2)
    • Plan Sequence Auto-Update – User Acceptance Testing
    • Diploma Extract (retro-fit) - Quality Assurance
  • Database Scripts for the following areas were developed and deployed during November 2019:
    • Advising (1)
  • Work continues on the mandated CI Records, CI Personnel, CI Financials PeopleTools 8.57 Upgrades.
  • Work continues on the mandated CI Records, CI Personnel Oracle12cR2 Database Upgrade.
  • Work continues on support of the StarRez Portal X Integration with Student Financials and Cashnet
  • Maintenance pack MP 9.02 was deployed to CI Records 11/12/2019
  • Maintenance pack MP 9.01 was deployed to CI Records 11/4/2019
  • Application Services continued supporting the following operations and projects:
    • Monthly LCD Issue Support
    • Med-Proctor Immunizations Decommission Mitigation
    • Migration Operations
    • Interview of Analyst / Programmer Candidates

Infrastructure

  • Continue working on migrating Windows Server 2008 servers to Windows Server 2016 or later
  • Blackboard photo submission issue resolved allowing users to submit own photos
  • Setup a POC with Email security gateway, Proofpoint, for evaluation and testing to see how it performs in keeping our email security tighter and to block more threats
  • Ongoing work on campus SAFE project

Information Security

  • Rolled out the implementation of Duo multi-factor authentication to all faculty and staff between 11/12 and 11/22.
    • Neal Fisch held Duo Office Hours on 11/18, 11/20 and 11/22 to support rollout with additional days of 12/2 and 12/5 have been scheduled as well.
    • Current statistics include:
        • Stateside Staff Adoption was at 96.6% as of 11/19/2019
        • All Employee Adoption was at 79.5% as of 11/22/2019
  • Began conversations with Student Affairs regarding communication with students for upcoming rollout of Duo for Students next term.
  • Working with Student Affairs on the process to replace Med+Proctor for Immunization tracking.
  • Worked to address a recent increase in email scamming attempts 
  • In collaboration with Student Information Systems, Information Security continues the security audit of CI Records security. New custom security database views have been created and tested and are waiting to migrated to CI Records.
  • Work continues with ITS Infrastructure on Email and Endpoint improvements.
    • CI’s proof of concept with Proofpoint continues.
    • CI’s proof of concept with Palo Alto Networks TRAPS product continues.
  • Work continues with User Services and Infrastructure on physical asset identification and management.
  • Planning efforts around phishing awareness continue, including:
    • Roll out of Cofense’s PhishMe phishing awareness system
    • Creation of new Phish Bowl/Phish Tank repository and website for anything phishing related
    • Updating of the Information Security Phishing web presence.

Project Management

  • Worked with Jim August on initial classroom technology proposal
  • Updates to the ITS project intake process: reduced the number of forms, added project prioritization rubric.
  • Resolved issue with Blackboard Transact upgrade and online photo submission activation; as of 11/14, issue was fixed by the vendor, and testing as well as communication planning for Card Service online photo submission rollout continues.
  • Working with Facilities Services and Budget & Planning on Emergency Preparedness Enhancement Implementation (formerly SAFE Project) coordination and planning
  • Working with VPBFA, Facilities and ITS Infrastructure to configure Microsoft Project Online and Microsoft Project Server.
  • Training for Pro-Card stakeholders in ESM Campus Marketplace solution is nearly completed.
  • Coordinating with Enrollment Management and Shamrock team to put Hyland Perceptive Content retention policy manager into production.
  • Work continues with TeamDynamix consulting on ticket re-categorization and re-prioritization efforts
  • Assisted Conferences & Events in completing upgrade of 25Live scheduling system to 25Live Pro, and obtaining access to vendor support & training resources. Drafted new service level agreement for review, and met with Alissa Blough to discuss staffing changes and future support model.
  • Work continues on StarRez PortalX deployment, and coordination of Cashnet integration testing and clarification of testing roles & responsibilities.
  • Congratulations to CSUCI's Library and Environmental Science & Resource Management teams, who received 2 of 12 innovation grants through the Chancellor's Office to develop new workflows using Amazon Web Services.
  • Developed sample form and process in BP Logix; weekly meetings and demos with systemwide pilot participants continues.
  • Adobe Sign migration continues; next meetings scheduled. Converted Docusign templates have been delivered by Adobe to CSUCI, and testing and cleanup has begun.

Web Services

  • Completed and submitted the Accessible Technology Initiative (ATI) President’s summary report and ATI annual reports for web, instructional materials, and procurement to the Chancellor’s Office prior to the 11/15 deadline.
  • Completed migration of web applications to new load-balanced server environment.
  • Ryan Garcia led a Photoshop workshop for the campus community.
  • Research and meeting scheduling regarding intranet planning.
  • Scheduling Modo Labs (goCI mobile app) upgrade to v3
  • Met with Career & Alumni Services regarding progress on development of new myCI affiliation for paid Alumni & Friends Association (A&FA) members.
  • Completed demo of Hannon Hill web content management system 

Administration (AVP’s office)

  • Work continues on plans for student assistant funding in support of Shared Services Solution Center

Monthly Bulletin - October 2019

by in , 0

I'm pleased to share our monthly bulletin, which provides a summary of activities & accomplishments for the department of Information Technology Services over the past month.

User Services

  • Special Notice about Windows 7: There are about 100 computers on our network still running Windows 7. Several communications about the need to move away from Windows 7 have been shared with the campus, and technicians have worked diligently with users to upgrade.  At this point we have created work orders for the remaining computers that are still on Windows 7 so that they may be specifically addressed. Department heads should review these work orders and advise ITS on how they’d like to remediate these computers.  If an exception for a computer to remain on Windows 7 is desired, this must be reviewed by Information Security Officer Neal Fisch. Communication about the request and the response should be recorded in the work order.
  • Several Macs are being upgraded to the most current operating system
  • Submitted order for 200+ classroom workstations to be replaced through the MSFT program

Application Services


  • Development, Quality Assurance, and Move to Production completed or scheduled during October 2019:
    • HR/CS Linux OS Web Server Upgrade – User Acceptance Testing, Migration Scheduled
    • LYNX Academic Scheduling Project - Move to Production in CI Records
    • Schedule Planner In App Registration – User Acceptance Testing
    • Parchment Upgrade – Development
    • Checklist Processor Version 2 – User Acceptance Testing
  • Database Scripts for the following areas were developed and deployed during July 2019:
    • Admissions (3)
    • Advising (1)
  • Work began on the mandated CI Records, CI Personnel, CI Financials PeopleTools 8.57 Upgrades by Angela Stockmon & Shawn Bochat.
  • Work continues on the mandated CI Records, CI Personnel, CI Financials Oracle12cR2 Database Upgrade.
  • Work continues on support of the StarRez Portal X Integration with Student Financials and Cashnet by Lacey Lovejoy
  • Maintenance pack MP 9.01 was deployed for user acceptance testing in CI Records TRS environment 10/23/2019
  • Maintenance pack MP 9.00 was deployed to CI Records and CI Personnel 10/7/2019
  • Application Services continued supporting the following operations and projects:
    • Student Finance and Student Business Services Training and Support
    • Academic Affairs Fee and Funding Research
    • Monthly LCD Issue Support
    • Med-Proctor Immunizations Decommission Mitigation
    • Migration Operations

Infrastructure

  • Completed the migration and upgrade of the last of the Windows Server fileshares from StorSimple device to the VMWare vSAN.
  • Completed podium location restoration in Del Norte 1500 with new data and AV cabling.
  • Created cost estimates for a potential new satellite campus up north.
  • Ongoing work on Broome Library Public Address system project.
  • Oversaw conversion of CIBC fire alarm panel from analog phone monitoring to cellular line monitoring.
  • Researching a third-party Email security gateway to further ensure email safety against spoofing, spam and phishing attempts.
  • Major upgrade to the campus JAMF Server for Apple device management to protect against a vulnerability.

Information Security

  • Information Security held its first annual Cybersecurity Awareness Fair event in collaboration with some of our vendors partners, external local law enforcement, Chancellor’s Office executive management, CSU campus colleagues, and CI staff. 
    • The event was planned for two days – 10/29 and 10/31 (10/31 was cancelled due to campus closure from fires)
    • The Tuesday event was attended by over 70 individuals with very positive feedback so far.
  • Information Security continues to meet with campus areas to promote Duo multi-factor authentication rollouts and in collaboration with Technology Infrastructure continues the roll out of Duo 2-Factor Authentication.
    • November will be the major rollout period for Duo to CI’s employee population
  • Information Security completed the testing phase of the Delphix Data Masking project for PeopleSoft which will be scheduled for migration as planned.
  • Information Security continues to work with Infrastructure on Email improvements.
    • CI will begin a proof of concept with Proofpoint on Friday 11/8
  • Neal Fisch attended the CO ISAC face-2-face meeting from 10/08 – 10/10 at the Chancellor’s Office
  • Neal Fisch attended the EDUCAUSE Annual conference in Chicago
  • Carlos Miranda attended and completed CISSP training at LAX
  • Neal Fisch and Carlos Miranda attended the UC Santa Barbara Cybersecurity Summit at UCSB on 10/23.

Project Management

  • In cooperation with ITS Infrastructure and MVS faculty Hua Dai and Minder Chen, developed and launched 175 virtual machines for 3 sections of MIS 310 to enable remote access for Microsoft Access.
  • Hyland Software visited CSUCI on 10/10 and made presentations to the Office of the President and Human Resources on document management solutions and opportunities to expand the existing Hyland Perceptive Content document management platform. 
  • Two Amazon Web Services (AWS) grant requests were submitted to the Chancellor’s Office.  
  • Work to migrate existing Docusign templates to Adobe Sign continues. 
  • The Project Management team continues to lead a multi-campus proof-of-concept project for business process automation using the BP Logix product. A Slack discussion channel (#bplogix) is available at calstatetech.slack.com for those interested in participating in further discussion about this platform. Please contact Peter Mosinskis with any questions. 
  • Peter Mosinskis attended a software procurement process review & development workshop at the Chancellors Office.
  • Peter Mosinskis attended the 2019 California Higher Education Collaborative (CHEC) conference at UCLA from October 2-3, focused on opportunities to improve administrative efficiencies at the UC, CSU and California Community Colleges.
  • Along with with Jill Leafstedt and Tara Hughes, Peter Mosinskis participated in a panel presentation at the 2019 Educause National Conference in Chicago, and Peter presented at the  poster session on telecommuting practices and perceptions in higher education.

Web Services

  • ​Completed move of primary www.csuci.edu servers from Rackspace hosting to Microsoft Azure hosting.
  • Completed decommission of ITS Wufoo account; most forms have transitioned to Qualtrics, with remaining Wufoo forms and service transferred to Communication & Marketing's Wufoo account.
  • Ryan Garcia and Daniel Martinez attended the 2019 HighEdWeb national conference in Milwaukee, Wisconsin.
  • Preparing 5 new myCI service buttons for Alumni affiliation