Accessing Campus Software using CIVL

by in , , , , , ,

In an effort to support remote work and learning, Information Technology Services (ITS) continues to offer access to the CI Virtual Lab (CIVL) to staff, faculty, and students.

Also referred to as a Virtual Desktop Infrastructure (VDI), CIVL offers staff and faculty access to network file-shares (such as the G, S, or Z drives) and most applications and services used by faculty and staff without the need to connect through the GlobalProtect VPN.

Students may also use the CIVL to easily access applications for academic use, such as SPSS, Microsoft Office, Adobe Creative Cloud, and more.

Click here to launch CIVL in your Web browser.

Please note that accessing CIVL requires no additional action by ITS. CIVL is an entirely self-service process that may be initiated by staff, faculty, or students.
ITS continues to recommend that university work be conducted on university-owned and university-issued devices that were previously defined for remote work. Students using CIVL for academic work may utilize their personally owned devices.

If assistance is needed with accessing CIVL, please submit an ITS Service Request, or contact the Solution Center at 805-437-8552.

Planned Power Outage for 11/21/21

by Unknown

On Sunday, Nov. 21, 2021 there will be an all-day power shutdown to facilitate connecting to the campus electrical grid. The outage will be from 8 a.m. to 5 p.m.  Facilities Services has worked with various areas across campus for specific requirements and Facilities will be providing generator power to those that will be negatively impacted by the temporary loss of power.

To prepare for this event ITS recommends that computers and related equipment be completely powered off at the end of the day prior to this outage.


Cyber Security Special Event 10/26/21

by Unknown in ,

 Dear Ekho Tech Technology Partners, Supporters, and Advocates,

Did you know…. October is Cyber Security Month!

Please join the CSU & Cofense on a WEBINAR to explore the latest phishing scams and techniques. Learn how to identify attacks, why attackers are targeting higher education, and what you can do to protect your devices and data.  

Don’t miss out!  Learn more, and register for this special event today. 

For more information contact CSUCI's Information Security team at

Seven Classrooms with Integrated (HyFlex) Technology Components Built-In

by Unknown in , ,

Our campus now has a few more locations where remote participation in classes or meetings may be possible:

  • Aliso Hall 133 *
  • Aliso Hall 134 *
  • Aliso Hall 231 *
  • Aliso Hall 234 *
  • Bell Tower 1462
  • Del Norte 1500  
  • Sierra Hall 1344

*These are Chemistry and Biology laboratories used for lab instruction only.

Cameras, mics and speakers are installed in these rooms and may be controlled at the instructor’s station. A single camera is focused on the instructor's station and ceiling mounted mics will pickup voices in the room.  Using familiar tools like Zoom or Teams on the instructor's workstation, remote participants have a window into the classroom and can participate with their own Zoom/Teams capable computers logged into the instructor's meeting.

Instructors needing assistance in these rooms may contact the Shared Services Solution Center at 805-437-8552, or submit an ITS service request.

Access to Matlab at CSUCI

by Unknown in , , ,

In 2018 California State University Channel Islands signed an agreement with MathWorks that provides all of our students, educators, and researchers campus-wide access to MATLAB, Simulink, and additional products.  Your access is free!

There are several ways for any member of our campus to engage with the Matlab community.  

  •  Looking to help your students build up their resumes for employment? Encourage them to access the Online Training Suite of training modules – and post their certificates of completion!

For instructions on downloading the software go to the California State University Channel Islands’s MATLAB Portal. Use your Dolphin User Name and Password to login and download the software.  You'll link your Dolphin User Name to your existing Mathworks account or if you don't already have one, you can create an account as part of the download process.

 If additional help is needed please submit an ITS Service Request.  Thank you!

Returning Loaner Laptops

by Unknown in , , ,

Dear Colleagues,

It is time to start thinking about returning any loaner laptops that were checked out from ITS during the pandemic.  Faculty and staff members who no longer need their loaner computers should return them at the earliest opportunity.  We will be reviewing our ticketing system and other records to follow up with individuals who were issued loaners to set specific return dates.

Loaners may be returned to us in Lindero Hall most normal business days between 9am and 4pm however, please do not drop into tech offices without making prior arrangements.  Login to the Solution Center portal and "view your tickets" to update your loaner laptop ticket indicating that you're ready to return the loaner.  If you can't find your loaner ticket, please submit a new ticket noting that you're ready to return a laptop.  One of our technicians will respond with time options for returning the laptop.

*Please remember to bring your power cord along with your loaner laptop*

Thank you for your partnership and stewardship in caring for CSUCI property.  Please contact the Solution Center at 805-437-8552 with any questions you may have about this process.


Using Bitlocker to Encrypt your PC

by Unknown in ,

Dear Colleagues,

CSUCI uses Windows Bitlocker for full disk encryption of campus owned PCs.  In the coming months, faculty and staff will receive additional communication about the need to encrypt computers that currently are not encrypted.  IT staff will work with individuals as needed to make the process as quick and straightforward as possible.

Why Encrypt?

Encryption is a technology used to protect data from unauthorized disclosure. It is the process of encoding information in such a way that hackers or eavesdroppers cannot read it.  Additionally, when your computer is encrypted all files are protected from unauthorized users in the event that your computer is lost or stolen. 

The ever increasing need for improved security requires that the campus make steady progress toward encrypting computers used by faculty and staff.  Classroom computers are currently exempt.

To prepare for encryption we encourage users to backup their important files to one of our campus supported data storage locations like OneDrive or Google Drive.   If you'd like assistance backing up, please submit an ITS Service Request or contact the Shared Services Solution Center at 805-437-8552.

Thank you for your support and continued partnership in this important endeavor.