Showing posts with label CI Personnel. Show all posts

2-Factor Authentication is Coming to CI!

by in , , , , , , , , , , , , ,

Dear Colleagues,

Over the past months CI has been in the process of rolling out DUO’s 2-factor authentication solution to increase CI’s overall security posture and to better protect your myCI accounts. 2-factor (which is sometimes called 2-step or multi-factor) authentication or 2FA/MFA, is the process by which a user accesses a computer system or software application using two (or more) forms of authentication to log in to that system or application. The forms of authentication are often described as using, “something you know”, “something you have” and “something you are”. One factor is typically a username and password (something you know). A second factor can be the use of a mobile app, a phone call or text message, or hardware token (something you have) or, in some cases, the use of a fingerprint or retinal scan (something you are). Without at least two forms of verification, the login will fail.

CI is continuing its rollout to the faculty and staff community during the month of November with an anticipated completion date of November 30, 2019.

What to Expect:

During this time period you will receive an email from DUO inviting you to enroll in the system. Please read over the email carefully, and then follow the instructions to enroll yourself in the system.

Please note:

If you do not wish to use the DUO Push Mobile App on your mobile device, you may pick up a token at the Solution Center desk in the Broome Library 1350 from Anderson Hanchett Monday through Friday between the hours of 8:00 AM and 11:30 AM and again between 1:30 PM and 5:00 PM.

It is required that you register at least two (2) methods of authentication. These could be any of the following:

  • Mobile App and Token
  • Token and (unshared) desk phone
  • Token and mobile phone (to call)

Additional information regard 2FA at Channel Islands may be found at these links:


Thank you for your support in keeping Channel Islands a secure computing community.
If you have any questions about the 2-Factor Authentication rollout, please contact your information security team at infosec@csuci.edu.

CI Records & CI Personnel access restored

by Anonymous in ,

Information Technology Services was able to complete the repair on CI Records and CI Personnel and restore service as of 9:00 a.m. this morning. The outage was caused by a configuration error in a system upgrade applied last night. Access CI Records and CI Personnel has been fully restored.

Thank you for your patience, and please contact the Solution Center at (805) 437-8552 or email solutioncenter@csuci.edu to report any further issues with these services.

CI Records and CI Personnel outage

by Anonymous in , ,

The campus is experiencing an outage which is affecting our campus' ability to access CI Records and CI Personnel. The problem was identified early this morning and reported to the Application Services team and to the Chancellor's Office, who have been continually working to diagnose and resolve the problem.

During the outage, you may be unable to access CI Records and CI Personnel, or you may see a blank screen when accessing either system.

Further updates on the status of this outage will be provided at 10:00 a.m.

We apologize for the inconvenience and thank you for your patience until this issue is resolved. If you have any concerns please contact Solution Center at (805) 437-8552 or email solutioncenter@csuci.edu.

Changes are Coming to CI Records: Maintenance Begins Thursday March 22nd at 4:00 PM!

by in , , , , , , , , , , ,

Tomorrow, Thursday March 22nd, CI Records will be shut down at 4:00 pm to prepare, upgrade and convert it into the two new information systems, CI Records and CI Personnel.

On Monday March 26th CI Records will split into two systems, CI Records and CI Personnel. CI Records will remain as CI’s Student Information System, and CI Personnel will become CI’s Human Resources Information System. This change, which originated from our software vendor (Oracle) and which is now being implemented across all CSU campuses, will separate the one information system into two.

What this means for you:

If you are a Student:

  • You will continue to access and manage your student registration, payment, and enrollment information in CI Records. No changes are being made to the most common student processes. 

If you are a Student employee:

  • All student employees will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

If you are a Faculty member:

  • You will continue to access course, grades, and advising functions in CI Records. There are no changes to any of these operations or processes. 
  • All faculty will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

If you are a Staff employee:

  • All staff will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

Accessing CI Records

CI Records will continue to be available through the myCI portal.

Accessing CI Personnel

CI Personnel will be available through CI’s myCI portal and will be included in the list of services available.

Simply log into myCI and click on the new CI Personnel icon to log in. This button will become available to faculty and staff by 8:00AM on Monday March, 26th.


Additional information may be found here. 

If you have any concerns please contact the T&I Helpdesk at (805) 437-8552 or email helpdesk@csuci.edu. 

Changes are Coming to CI Records on Monday March 26th!

by in , , , , , , , , , , , , ,


On Thursday March 22nd, CI Records will be shut down at 4:00 pm to prepare, upgrade and convert it into the two new information systems, CI Records and CI Personnel.

On Monday March 26th CI Records will split into two systems, CI Records and CI Personnel. CI Records will remain as CI’s Student Information System, and CI Personnel will become CI’s Human Resources Information System. This change, which originated from our software vendor (Oracle) and which is now being implemented across all CSU campuses, will separate the one information system into two.

What this means for you:

If you are a Student:

  • You will continue to access and manage your student registration, payment, and enrollment information in CI Records. No changes are being made to the most common student processes. 

If you are a Student employee:

  • All student employees will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

If you are a Faculty member:

  • You will continue to access course, grades, and advising functions in CI Records. There are no changes to any of these operations or processes. 
  • All faculty will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

If you are a Staff employee:

  • All staff will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

Accessing CI Records

CI Records will continue to be available through the myCI portal.

Accessing CI Personnel

CI Personnel will be available through CI’s myCI portal and will be included in the list of services available.

Simply log into myCI and click on the new CI Personnel icon to log in. This button will become available to faculty and staff by 8:00AM on Monday March, 26th.


Additional information may be found here. 

If you have any concerns please contact the T&I Helpdesk at (805) 437-8552 or email helpdesk@csuci.edu. 


Changes are coming to CI Records!

by in , , , , , , , , , , , , , , , , ,



On Monday March 26th CI Records will split into two systems, CI Records and CI Personnel. CI Records will remain as CI’s Student Information System, and CI Personnel will become CI’s Human Resources Information System. This change, which originated from our software vendor (Oracle) and which is now being implemented across all CSU campuses, will separate the one information system into two.

On Thursday March 22nd, CI Records will be shut down at 4:00 pm to prepare, upgrade and convert it into the two new information systems, CI Records and CI Personnel.

What this means for you:

If you are a Student:

  • You will continue to access and manage your student registration, payment, and enrollment information in CI Records. No changes are being made to the most common student processes. 

If you are a Student employee:

  • All student employees will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

If you are a Faculty member:

  • You will continue to access course, grades, and advising functions in CI Records. There are no changes to any of these operations or processes. 
  • All faculty will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

If you are a Staff employee:

  • All staff will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

Accessing CI Records

CI Records will continue to be available through the myCI portal.

Accessing CI Personnel

CI Personnel will be available through CI’s myCI portal and will be included in the list of services available.

Simply log into myCI and click on the new CI Personnel icon to log in. This button will become available to faculty and staff by 8:00AM on Monday March, 26th.