Archive for January 2021

Collaborate with Microsoft Teams Guest Access

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Microsoft Teams Guest Access allows efficient collaboration with users outside of the CSUCI organization. Guest members of teams are granted access to meet, chat, and collaborate within a team just like members of the CSUCI organization!

Here’s how guests can be granted access within teams:

  1. A team owner or a Microsoft 365 admin adds a guest to a team.


  2. The guest receives a welcome email from the team owner, with information about the team and what to expect now that they are a member.


  3. The guest accepts the invitation. Guests who have a work or school account in Azure Active Directory can accept the invitation and authenticate directly. Other users are sent a one-time pass code to validate their identity (One-time passcode authentication required).


  4. After accepting the invitation, the guest can participate in teams and channels, receive and respond to channel messages, access files in channels, participate in chats, join meetings, collaborate on documents, and more using the Web-based Teams client, Teams desktop client, or mobile Teams client.

Guests can be removed from teams at any time by team owners, just as normal team members may be removed.

For more information regarding Microsoft Teams Guest Access, please refer to Guest access in Microsoft Teams.

Access the CSUCI network from the CI Boating Center

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ITS is pleased to announce that the CI Wi-Fi service has been extended to the Oxnard/Port Hueneme coastal areas.  Networking equipment has recently been installed at the Channel Islands Boating Center improving access to the campus Wi-Fi there for CI Students/Staff/Faculty.

When you're at the boating center select available networks "Eduroam" or "CI,"  and login using your university credentials.

The new networking signals at the CI Boating Center are strong and robust enough for multiple users to access the network at the same time from the parking lot and areas just outside of the boating center facility. Anyone with  CI credentials or credentials recognized by Eduroam can get good quality internet access from the comfort of their vehicles in nearly 150 parking spaces.

The Channel Islands Boating Center is located at

3880 Bluefin Circle
Oxnard, CA 93035

If you have any questions about this or would like to give feedback on this new service, please submit an ITS Service Request or contact the Shared Services Solution Center at 805-437-8552.

Monthly Bulletin - December 2020

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 User Services

  • Provided technical support for EU Winter Session courses, including Tier 1 response on holiday or vacation days
  • Implemented loaner equipment check-out database, and completed distribution of hotspots for faculty and staff (new hotspots may still be ordered through ITS)
  • Tested improved KVM switch for Sierra Hall computer science networking lab
  • Setup new virtual lab environment for GIS/ESRM Professor Patsch with assistance on VPN access from Infrastructure
  • Prepared and delivered urgently needed computing equipment for new Provost
  • Updated and re-homed some temporary loaner laptops to their appropriate classroom 
  • Routinized specific LabStats and Auxiliary charge-back reports for the CIO
  • Promoted Digital Citizenship efforts related to security vulnerabilities with certain email delivery methods, Windows feature updates, web browsers, and Adobe Flash


Infrastructure

  • Preparation for several infrastructure projects to commence in January:  CNI WiFi refresh in Bell Tower, Aliso Hall and Madera Hall; Sage Hall and CIBC Outdoor WiFi projects
  • MC’ing of BFA Divisional Meeting
  • Work on findings from Network security audit
  • Inventorying of low-cost capital assets in preparation for CNI WiFi refresh
  • Assisted with install of second tier of networking equipment for Police PSAP Cal-OES NextGen 911 project
  • Upgraded OmniVista network tool software
  • Upgraded APC StruxureWare software for UPS Monitoring
  • Setup phone extension for new Provost
  • Upgraded myCI infrastructure to the latest version
  • Migrated ASI and Library departments from Dropbox to OneDrive
  • Integrated our Active Directory and SSO with our Asset Panda management system


Information Security

Month long projects

  • Finishing the new image for Windows (20H2)
  • Seven software vulnerabilities were patched from Advisories from MS-ISAC deemed critical.
  • Mac OS Big Sur (11) was tested and will be available for campus download on 1 Jan. 2021

 

Individual items

  • Info Sec met with the CO’s Auditor G. Dove about the outstanding items from this year’s audit. 1 Dec. 2020
  • Started a P.O.C. with Kenna Security 10 Dec. 2020
  • C. Miranda completed the 1st Cohort of the Lead CI Program that Dr. Beck started, and she selected less than Ten Faculty and Staff Administrators for the program. 14 Dec. 2020
  • C. Miranda was asked to be part of the Internal Auditor search committee. 21 Dec. 2020
  • C. Miranda attended two meetings with Qualys and Palo Alto regarding the SolarWinds breach. 22 Dec. 2020 and 24 Dec. 2020

 

Project Management 

  • Adobe Sign: Continue to complete the requests. Working on finishing request for Application Services and Auxiliary unit with their property forms. Working on Registrar and HR requisition forms.
  • IT governance – January meetings are being scheduled. Voting from the previous sub-committee meetings will be presented in the executive committee will be held in the coming weeks.
  • Meeting ITS leadership team and project managers to review project requests, active projects, and projects on hold to discuss the direction and next steps.
  • Ticketing Systems improvement initiative with the TeamDynamix team – CI team will be going through implementation readiness training offered by the TeamDynamix team.
  • Completed migration for the Division of Student Affairs and the Library. PMO offered two hands-on training sessions and one webinar to all the users who participated in migration.
  • Raiser Edge Integrations project has been initiated and the kick-off meeting will be held in January.
  • Planning and reaching out to procurement stakeholders to provide procurement training and workshops in January/February, 2021.
  • Closed 10 procurement requests.


Web Services

  • Continuing to work with DSA on the migration of http://theisland.csuci.edu content to a new content management infrastructure
  • 7 tickets have been resolved
  • Working with Modo Labs to launch Elevate program to revamp CSUCI mobile app
  • Continuing to work on fixing pdf files and broken links to be accessibility compliant


Duo Update and CI Network Maintenance

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Please be advised that with a recent network update to Duo, our two-factor-authentication system, there may be additional campus resources that prompt you to login with Duo.  Integrating Duo with these  resources is an important part of securing our campus digital assets.

The experience of using Duo with most services should look the same.  Most often you will see the familiar dialog box below.  Note that you can click the "Remember Me" check box which will reduce the number of times that you need to authenticate in a single day.

 

For more information about Duo, please refer to the Duo 2FA knowledgebase articles or the ITS Information Security Duo 2FA web page

Thank you for your continued support and partnership.