Archive for November 2018

Network and myCI outage resolved

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The network outage experienced by the campus this morning has been resolved as of 10:00 a.m., and access to myCI and email from the campus network has been restored. CENIC and Microsoft continue to investigate the root cause of the outage.

Thank you for your patience while this issue was resolved. If you experience any remaining issues accessing myCI or email, please restart your computer and try accessing these services again.

Please report any remaining issues to the IT Solution Center at (805) 437-8552 or by email at solutioncenter@csuci.edu



Microsoft Azure and Office 365 Outage - myCI and email affected

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Dear campus community:

The campus is experiencing a network outage on Microsoft Office 365 and Azure cloud services, which is affecting our campus' ability to login to myCI and send and receive email messages on campus. The problem was identified at approximately 8AM morning and has been reported to our internet service provider CENIC and to Microsoft, who have been continually working to diagnose and resolve the problem. The problem is statewide and is affecting multiple CSU campuses.

During the outage, you may not be able to login to myCI and access services available through myCI (including CI Learn, email and other myCI services) from the CI network. However, you may be successful in logging into myCI and sending and received email via cellular networks (AT&T, Verizon, etc.)

This outage is NOT affecting our ability to call phones off-campus; make 911 calls; make calls from cell phones; or make calls between on-campus extensions. 


Further updates on the status of this outage will be provided in 2 hours, or as they become available.

We apologize for the inconvenience and thank you for your patience until this issue is resolved. If you have any concerns please contact the IT Solution Center at (805) 437-8552.

Peter Mosinskis
Interim Assistant Vice President
Information Technology Services
CSU Channel Islands

CSUCI Deploys MATLAB and Simulink Anywhere Access for Students, Educators, and Researchers

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New Total Academic Headcount (TAH) license underscores university’s commitment to bettering its learning environment 

California State University Channel Islands signed an agreement with MathWorks that provides all of our students, educators, and researchers campus-wide access to MATLAB, Simulink, and additional products. California State University Channel Islands joins more than 800 schools worldwide already using the MathWorks TAH campus-wide license.

CSUCI’s adoption of MATLAB and Simulink for technical computing and Model-Based Design further demonstrates the school’s commitment to continuously enhancing the learning environment for its students, educators, and researchers by providing anywhere access to cohesive industry-standard tools.

Our MATLAB and Simulink campus-wide TAH license includes analysis, design, modeling, simulation, code generation, and testing products for the engineering and science schools, plus computational finance for the business and economic schools. We are deploying these tools to students, educators, and researchers via a centralized license that increases the administrative efficiency of software management and distribution, and ensures that a common set of tools is readily available for all users.

Through the agreement between CSUCI and MathWorks, users will have access to software and associated documentation as well as immediate access to new releases. The TAH license permits the installation of MATLAB and Simulink on campus-managed and user-owned computers.

For instructions on downloading the software go to the California State University Channel Islands’s MATLAB Portal. Use your Dolphin User Name and Password to login and download the software.  You'll link your Dolphin User Name to your existing Mathworks account or if you don't already have one, you can create an account as part of the download process.

Access free, self-paced training to get started in less than 2 hours:  MATLAB Onramp.  You may also contact the IT Solution Center if you require further assistance with installation of MATLAB.