Archive for October 2020

Beware of Email Spoofing Attacks

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Email spoofing is a type of email scam in which the sender uses a falsified name or email address to fool recipients into thinking that the email is legitimate. Spoofed emails may be designed to appear to be from colleagues, friends, or family members in order to accomplish malicious goals. By impersonating a target’s known contacts, the scammer seeks to gain the target’s trust with the goal of obtaining sensitive information, propagating malware, or extorting funds. 

If an email originates from an address outside of the CSUCI domain, the following banner will appear at the top of the message’s body. This warning banner will appear in Webmail as well as the Outlook desktop and mobile applications. 


Outlook Caution Banner

If you receive an email from a colleague containing this banner, it is advised to check with the sender at a known email address by phone, or via Teams to confirm that the email legitimately came from them. 


Beware the Signs of Spoofing Attacks: 

There are several warning signs that an email may be a spoofed message, such as emails requesting personal financial information, emails requesting the transfer of funds in the form of gift cards, and emails sent from email addresses mimicking the CSUCI domain (such as 


Spoofing emails may also contain links to false login pages that harvest users' credentials. To avoid falling victim to harvesting links, hover over hyperlinks (or tap and hold on mobile devices) in email messages to display the real Web address that they lead to. If the real address does not appear to be legitimate,  

If you suspect that you have received a phishing or spoofing email, it is advised to forward the email to the Information Security Team at Through continued vigilance, you can help to create a more secure workplace. 

Did you know that October is Cybersecurity Awareness Month? For additional cybersecurity tips, please refer to 

November 2nd - Palo Alto GlobalProtect Update

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Beginning November 2nd, 2020, ITS will begin using an updated version of Palo Alto GlobalProtect. Users will be prompted to download and install the updated version upon connecting. The updated version of GlobalProtect will also be available at, Software Center for Windows computers, and Self Service for Mac computers.

If you have any questions, please submit a new ITS Service Request.

It's National CyberSecurity Awareness Month - Come Celebrate with Us!

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October is National CyberSecurity Awareness Month!

In support of this annual cybersecurity event, ITS Information Security in concert with Professional Development will be hosting a webinar on Thursday, October, 22 from 10:00am – 11:00am titled “BeCyberSmart | Securing your “Smart” Home”. 

Follow this link for additional information about this event including how to sign up please.   We encourage you to share this awareness opportunity with all of your staff. 

Thank you

ITS Information Security

Celebrate CyberSecyruity Awareness Month.  Do Your Part, be #BeCyberSmart.




Zoom 5.3.1 update now available!

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Zoom regularly provides new versions of the Zoom desktop client and mobile app to release new features and fix bugs. We recommend upgrading to the latest version once it is available.  

This update can be made by users independently but if assistance is needed, please feel free to submit an ITS Service Request.

Dropbox Users must switch from IE

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A brief reminder that users can no longer use IE for accessing Dropbox.