We would like to inform you about an upcoming operating system upgrade for Windows campus computers. In the days following the end of our Spring term, the ITS Department will be rolling out Windows 11 to enhance the computing experience across the campus.

Please note that while we strive to make this transition as smooth as possible, some computers may not be compatible with Windows 11. If your computer falls into this category, you should have received a notification already.

As part of this upgrade, it's crucial to emphasize the importance of backing up your data. We strongly recommend using your campus OneDrive account for this purpose. OneDrive provides a secure and easily accessible cloud storage solution, ensuring that your important files are protected during the upgrade process.

The upgrade process will be automatic, and we anticipate a brief downtime during the installation. The estimated downtime is approximately 30 minutes; however, it could take much longer depending on the specific computer as the system undergoes the necessary updates. We understand the importance of your work, and we appreciate your patience during this period. Your computer will provide you with the option to choose when to restart and apply the update, allowing you to schedule the upgrade at a time that is convenient for you and minimizing any potential disruption to your work.

We understand that change can be challenging, but Microsoft has announced the End of Life for Windows 10 next year, and we believe that Windows 11 will bring improved functionality and enhanced security to your computing experience.

If you encounter any questions or problems with the upgrade, please contact the ITS Help Desk for assistance at (805)-437-8552 or by submitting an ITS Service Request.

Thank you for your cooperation as we work towards providing you with the latest and most secure computing environment.

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Information Technology Services in partnership with Academic Affairs has upgraded 15 of the most used classrooms in the Bell Tower to provide a completely refreshed technology package. These new spaces include hybrid technology with a room camera and microphone to allow for added flexibility and a better experience for our remote students.

These classrooms conform to the latest A/V technology standards and were developed in coordination with internal and external campus stakeholders. Student MSFT (Materials, Services, Facilities, and Technology) fee funds were used for this upgrade which represents the largest non-new construction classroom upgrade in our campus’s history. This installation and integration were professionally done and completed on schedule. We are happy to report that initial feedback from faculty who have used the new technology has been very favorable. We look forward to seeing this new technology advance the mission of CSU Channel Islands.

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Zoom has released an important update to Zoom Client for Meetings (Version 4.6.9) that includes new security enhancements. We strongly encourage all Zoom users to install this update on all devices (desktop, laptop, smartphones and tablets).

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Tomorrow, Thursday March 22nd, CI Records will be shut down at 4:00 pm to prepare, upgrade and convert it into the two new information systems, CI Records and CI Personnel.

On Monday March 26th CI Records will split into two systems, CI Records and CI Personnel. CI Records will remain as CI’s Student Information System, and CI Personnel will become CI’s Human Resources Information System. This change, which originated from our software vendor (Oracle) and which is now being implemented across all CSU campuses, will separate the one information system into two.

Additional information may be found here. 

If you have any concerns please contact the T&I Helpdesk at (805) 437-8552 or email helpdesk@csuci.edu. 

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On Monday March 26th CI Records will split into two systems, CI Records and CI Personnel. CI Records will remain as CI’s Student Information System, and CI Personnel will become CI’s Human Resources Information System. This change, which originated from our software vendor (Oracle) and which is now being implemented across all CSU campuses, will separate the one information system into two.

On Thursday March 22nd, CI Records will be shut down at 4:00 pm to prepare, upgrade and convert it into the two new information systems, CI Records and CI Personnel.

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To provide the best possible service, the Division of Technology & Innovation T&I must regularly update and perform routine maintenance on its systems and networks. Some of these activities require that the affected systems and networks be shut down. While this work is essential, we also recognize that it presents an inconvenience. To enable those who use these systems to better plan for maintenance, we are establishing a new monthly maintenance plan and schedule for performing routine maintenance and upgrades to our services.

The Division of Technology & Innovation (T&I) will perform its scheduled monthly technology maintenance on the second Friday of each month starting at 6:00 PM and ending at 6:00 AM the following morning. The monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University.

Visit the T&I Maintenance Schedule page for a complete list of scheduled maintenance dates and additional details about this updated practice. Please contact Deputy CIO Herb Aquino at herb.aquino@csuci.edu with any questions about the schedule or plan.

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Google has released Chrome version 45.0.2454.85 to address multiple vulnerabilities for Windows, Mac, and Linux. Exploitation of one of these vulnerabilities may allow an attacker to take control of an affected system.

US-CERT encourages users and administrators to review the Chrome Releases page and apply the necessary update.

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Apple has packed patches for dozens of security flaws into the new versions of its iOS and OS X operating systems.

The company noted Tuesday in a security advisory that just-released version 8.4 of the iOS mobile operating system contains more than 20 fixes for vulnerabilities that could lead to remote code execution, application termination and the interception of encrypted traffic, among other issues.

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In order to take the next step in our ongoing network upgrade process, we will need to shut down major services between 8am and 8pm on Saturday, May 30. During that time, all campus telephones as well as wired and wireless on the campus will be completely unavailable. In addition, all faculty and staff email services will be suspended during that time. (Email will be queued and will be delivered to your mailbox in the hours after services are resumed.) MyCI (other than email), CI Learn, CI Records, and other major services will be available, but only from off campus. 

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During our fall 2014 Tech Fair, we received feedback from many students about the quality of wireless access in the open areas around Broome Library.

We're pleased to announce that in collaboration with Facilities Services and our strategic partner Pinnacle, we've dramatically improved the wireless coverage in the Central Mall and Broome Library plaza.

So enjoy CI's great warm spring weather and study outside! Feel free to contact the T&C Help Desk at helpdesk@csuci.edu or call 805-437-8552 to report any problems.

Broome Library plaza (photo: Isaac Hsieh / flickr CC)

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CI's campus network upgrade is approximately 50% complete and on schedule. This week's work included the upgrade of most academic buildings on the main campus. Next week's work will focus on administrative and facilities-related buildings and infrastructure.

The current schedule and real-time status updates can be viewed in this Google Sheet.

Any remaining issues encountered after a building has been migrated should be reported to the T&C Help Desk at 805-437-8552 or by email at helpdesk@csuci.edu.

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