Archive for 2020

November 2nd - Palo Alto GlobalProtect Update

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Beginning November 2nd, 2020, ITS will begin using an updated version of Palo Alto GlobalProtect. Users will be prompted to download and install the updated version upon connecting. The updated version of GlobalProtect will also be available at https://vpn.csuci.edu, Software Center for Windows computers, and Self Service for Mac computers.


If you have any questions, please submit a new ITS Service Request.

It's National CyberSecurity Awareness Month - Come Celebrate with Us!

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October is National CyberSecurity Awareness Month!

In support of this annual cybersecurity event, ITS Information Security in concert with Professional Development will be hosting a webinar on Thursday, October, 22 from 10:00am – 11:00am titled “BeCyberSmart | Securing your “Smart” Home”. 

Follow this link for additional information about this event including how to sign up please.   We encourage you to share this awareness opportunity with all of your staff. 

Thank you

ITS Information Security

Celebrate CyberSecyruity Awareness Month.  Do Your Part, be #BeCyberSmart.

 

 

 

Zoom 5.3.1 update now available!

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Zoom regularly provides new versions of the Zoom desktop client and mobile app to release new features and fix bugs. We recommend upgrading to the latest version once it is available.  


This update can be made by users independently but if assistance is needed, please feel free to submit an ITS Service Request.

Dropbox Users must switch from IE

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A brief reminder that users can no longer use IE for accessing Dropbox.

Microsoft Teams Updates

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Microsoft has incorporated useful and fun new features in its latest version of Teams. These features are designed to make meetings more engaging and efficient in a remote work environment. To gain access to these features, please make sure that you update to the latest version of Microsoft Teams. 

New Meeting Experience 

The latest version of Teams features the new meeting experience option, which is enabled by default. With this option enabled, new meetings and calls will open in separate windows, allowing users to be more efficient in accessing files and chat while conducting meetings. 


  • Controls to mute and unmute, toggle the camera on and off, chat, and leave the meeting are always visible at the top of the meeting window.
  • The Large Gallery Mode, accessible from the three-dots menu in meetings, allows a total of 49 (7x7) video feeds to be displayed at once! To use Large Gallery Mode, a meeting must have at least 10 participants sharing their video.
  • Although your colleagues may be far apart, Together Mode can bring them together in a virtual auditorium.