tag:blogger.com,1999:blog-77679892728527107712024-03-19T02:18:42.391-07:00CSUCI Information Technology NewsLatest news from the Information Technology Services (ITS) teamCI Webmasterhttp://www.blogger.com/profile/00456816045105258916noreply@blogger.comBlogger335125tag:blogger.com,1999:blog-7767989272852710771.post-29940068281219198752024-02-16T12:00:00.000-08:002024-02-16T12:00:00.432-08:00Tips to Avoid Tax Season Scams<div class="separator" style="clear: both; text-align: center;"><img alt="Tax time" border="0" data-original-height="332" data-original-width="612" height="174" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgkM_HD9YvK1_0KizQhclg0Gq8fJDSETOrp662svhGsLBoYyun_jm5exsnJq6-8XInINVBx7HBXpdqyMSQR-WTcCyLFAAci5rVuT_YELnHnP1goUDA5zjL-LvjFHMvzHlUuBu0byQDKK9joKRsi8XcRkHf4LO8SrKWro_HO2pbpYEZyBQn5exzzqdsnAXLw/w320-h174/tax-time.jpg" width="320" /></div><p>As you prepare to do your taxes this season, be on the lookout for these potential signs of tax fraud: </p><p></p><ul style="text-align: left;"><li>First and foremost, be wary of unsolicited messages claiming to be from the IRS or any tax authority. These entities will never contact you by email, text message, or social media to request personal or financial information. </li><li>Emails containing documents about tax law changes are another avenue for scammers to get malicious files into your computer.</li><li>The promise of unusually large refunds, which scammers use to lure unsuspecting taxpayers into sharing sensitive information. </li><li>If using one, ensure your tax preparer is reputable and has appropriate credentials. Always review your tax return carefully before submitting and avoid signing blank forms. </li></ul><p></p><p>Lastly, safeguard your Social Security number and personal information, as these are key targets for identity thieves. By staying informed and vigilant, you can keep your valuables safe and out of the hands of criminals. </p><p>Read more about this here: <a href="https://www.irs.gov/newsroom/irs-security-summit-partners-warn-of-surge-in-new-client-scams-aimed-at-tax-pros-as-2024-filing-season-approaches">https://www.irs.gov/newsroom/irs-security-summit-partners-warn-of-surge-in-new-client-scams-aimed-at-tax-pros-as-2024-filing-season-approaches</a>.</p><p>For more information, contact CSUCI's Information Security Team at <a href="mailto:infosec@csuci.edu">infosec@csuci.edu</a> or visit the <a href="https://www.csuci.edu/its/security/" target="_blank">Information Security website</a>.</p><div><br /></div>Anderson Hanchetthttp://www.blogger.com/profile/17288438852213085799noreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-19266341815166112632024-02-01T07:58:00.000-08:002024-02-01T07:58:25.179-08:00Using End-of-Life (EOL) Computer Equipment Can be a Substantial Cyberthreat<p>In a recent cybersecurity triumph, the U.S. government successfully thwarted a sophisticated botnet linked to the People's Republic of China. This botnet was allegedly utilized to conceal hacking activities targeted at critical infrastructure, posing a potential threat to national security.</p><div class="separator" style="clear: both; text-align: center;"><img alt="End of Life Computer Equipment is a Cyberthreat" border="0" data-original-height="607" data-original-width="1243" height="156" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjxAmKaXayu7QjNGYXrn7vhoLDG5X85HNtaKnPo2HLXwmYwOuwglLZ0WbcJUKi8pLBlO_i1WIs7oVtSSCnSFQltfkrN85fF64qs0EZihzNkAY2nWZx4WEShIDXyMCHq4qWMUEnUu_BNzJzAGP5wLBnULEy5MbCpOC0FEUxyNMV0uCN2ZEsg_TaDMWf12abB/w320-h156/eol-equipment.png" width="320" /></div><p>The nation-state hackers used comprised routers from Cisco, NetGear, and other routers that were vulnerable because they had reached “end of life” status; that is, they were no longer supported through their manufacturer’s security patches or other software updates.</p><p>The Department of Justice spearheaded a coordinated effort to dismantle the botnet, severing the connection between compromised devices and the central server. This strategic move neutralized an immediate threat and signaled the United States' commitment to defend against cyber threats.</p><p>Critical infrastructure, including power grids and communication networks, is increasingly vulnerable to cyber-attacks. The disruption of this botnet is a pivotal step in protecting these essential systems and attributing cyber-attacks to their perpetrators. The incident also emphasizes the need for international cooperation in addressing evolving cyber threats.</p><p>Your home network and EOL devices can lead to a cyber-attack. Ensuring devices are updated and replaced in a timely manner is crucial to protecting yourself from an attack like this. </p><p><b>Source:</b> <a href="https://www.justice.gov/opa/pr/us-government-disrupts-botnet-peoples-republic-china-used-conceal-hacking-critical" target="_blank">https://www.justice.gov/opa/pr/us-government-disrupts-botnet-peoples-republic-china-used-conceal-hacking-critical</a></p><div><br /></div>Anderson Hanchetthttp://www.blogger.com/profile/17288438852213085799noreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-60456952954416946482023-12-20T10:59:00.000-08:002023-12-20T10:59:17.550-08:00Information Security Scholarship Opportunities - Applications Begin January 15, 2024<p>CSUCI Information Technology Services would like to bring attention to a great opportunity for students looking for scholarship opportunities in the field of Information Security.</p><div class="separator" style="clear: both; text-align: center;"><img alt="ISC2 Scholarships" border="0" data-original-height="1155" data-original-width="1680" height="220" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgMLGcIlrdpV00a_jKc_u7vfoM6m3hjNkBN-zTrgL6qv4mgqO5AHu1-pMBIOpwzHkyqz-ON3Y0qzr_uCnrKyQ7jY4mB4OS54-f9rZE48kxcKbs9r7NIjKjwKfj1x6unaMGftYs93cXJMoe1a6KiG4zUFe2MUk4528nHP5TPWDI0S_OEk8gMp7VhWPHowU5z/w320-h220/cybersafe-scholarships.jpg" width="320" /><br /><br /></div><h3 style="text-align: left;">Educating Future Information Security Professionals</h3><p>The International Information System Security Certification Consortium (<a href="https://www.isc2.org/" target="_blank">ISC2</a>) and its Center for Cyber Safety and Education are deeply committed to encouraging and supporting students pursuing a degree focusing on cybersecurity, information assurance, or similar fields. The scholarships, sponsored by ISC2, support students globally. Efforts like these can lead students to long-term career success in a rewarding and critically important field. The scholarships are part of an effort to bridge the cybersecurity workforce gap—which stands at 3.4 million needed professionals—by providing future cybersecurity professionals across the globe with scholarships to prepare them for a rewarding career in this important field. </p><p>Find more information about all the scholarships at <a href="https://www.iamcybersafe.org/s/scholarships" target="_blank">https://www.iamcybersafe.org/s/scholarships</a>.</p><div><br /></div>Anderson Hanchetthttp://www.blogger.com/profile/17288438852213085799noreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-26368560723902725932023-12-11T09:06:00.000-08:002023-12-11T09:06:06.481-08:00December 18th, 2023 - Windows Updates<p>Dear CSUCI Community,</p><p>Beginning December 18, 2023, CSUCI computers will undergo a Windows update using a new tool introduced by ITS. This update includes all the Security and Quality updates that would normally be deployed as required but will now include the latest Windows feature update and essential system improvements. Due to the additional functionality, the first update will potentially be longer than a traditional update and it is essential that the update completes once started before shutting down your system. These updates will apply only to Windows computers.</p><h4 style="text-align: left;">Key Information:</h4><p></p><ul style="text-align: left;"><li><b>Start Date:</b> December 18, 2023</li><li><b>Updates:</b> Newest Windows feature update and required patches</li><li><b>Restart Required:</b> After updates, a restart is necessary (may take up to one hour)</li></ul><p></p><h3 style="text-align: left;">User Options:</h3><p></p><ul style="text-align: left;"><li><b>Notification:</b> You will be notified before the restart.</li><li><b>Restart Time:</b> Choose a time or allow an automatic restart.</li><li><b>Suggestion:</b> Consider restarting as you leave for the day.</li></ul><p></p><p><b>Questions or Concerns:</b> For any inquiries, please contact the Solution Center at 805-437-8552.</p><p>Thank you for your cooperation.</p><p>Best regards,</p><p>ITS (Information Technology Services)</p>Anderson Hanchetthttp://www.blogger.com/profile/17288438852213085799noreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-11861467846171604412023-12-11T08:10:00.000-08:002023-12-11T08:10:39.040-08:00Information Security Careers: Empowering Local High School Students to pursue Information Security Careers<p>CSUCI Information Technology Services (Jim August and Carlos Miranda) recently enjoyed conducting engaging hour-long in-person and virtual presentations at Pacifica High School and Camarillo High School titled "Info Sec Careers: Why you are needed and why you can do them!"</p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg8Vd3YxZ_6SnK6O3PJbQ0BMN9I_9kQlyQ2vA9Ipt16-xFZ2sps6MCVxGTYL02vookT425u-aEY2KEvZcyJTdFAw0Hs10rev-fOkls28rQSLPuusGIwosAf3Q_yt0Bzam4pbbc3NCFRkZJLgvrinKXAFOwaJUXHWJuF2f-1lXCrEI2ZVlhp67GN7Nrz0Mza/s4032/ITS-InfoSec-High-School-Presentation.jpeg" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="3024" data-original-width="4032" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg8Vd3YxZ_6SnK6O3PJbQ0BMN9I_9kQlyQ2vA9Ipt16-xFZ2sps6MCVxGTYL02vookT425u-aEY2KEvZcyJTdFAw0Hs10rev-fOkls28rQSLPuusGIwosAf3Q_yt0Bzam4pbbc3NCFRkZJLgvrinKXAFOwaJUXHWJuF2f-1lXCrEI2ZVlhp67GN7Nrz0Mza/s320/ITS-InfoSec-High-School-Presentation.jpeg" width="320" /></a><br /><br /></div><p>During the sessions, we delved into the world of information security, discussing the importance of these careers and highlighting the opportunities available to students from all backgrounds. We aimed to inspire the students by emphasizing the demand for these roles and their capability to excel in this field. Information Security needs women, minorities, and other candidates from diverse backgrounds for good-paying jobs.</p><h2 style="text-align: left;">Key Highlights</h2><p><b>Understanding Information Security:</b> We provided an overview of information security, its significance in today's digital landscape, and its crucial role in safeguarding data.</p><p><b>Education:</b> Graduating High School Students can look at going to CSUCI for majors such as Information Technology and Computer Science and, coming soon, a Master’s Degree in Cybersecurity. </p><p><b>Career Pathways:</b> Exploring various career paths within information security, we showcased the diversity of roles available, ranging from ethical hacking to cybersecurity analysis and beyond.</p><p><b>Certifications:</b> Our goal was to empower the students by emphasizing that these careers are not only in demand but also accessible with dedication, passion, and continuous learning. The session provides an overview of the different Information Security professional certifications and the skills needed to attain them. </p><p><b>Interactive Session:</b> We engaged the students through interactive discussions, answering their questions and encouraging them to consider the diverse opportunities within information security.</p><p>We hope our session sparked interest and curiosity among the students about the exciting world of information security, inspiring them to consider a career path in this ever-evolving and crucial field.</p><p>A huge thanks to Pacifica and Camarillo High School for the opportunity to connect and share insights into the world of information security careers!</p><div><br /></div>Anderson Hanchetthttp://www.blogger.com/profile/17288438852213085799noreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-18474965641140993512023-10-23T16:58:00.004-07:002023-10-23T17:02:45.195-07:00Internships, Careers with the FBI Cybersecurity Awareness Month Session<div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjg9GPWQuHgEsCLJvvn8JCy8GHMk0keGGICw8qC04CkST2SZr6mxPyEQEcyAdVwqkEqDhkF2naLkXnn6GvVjobZq2Cz7-YOOG5Lhi4kr4Hm3nGNfNhx7Y2W94uOf8jOy8IQmIWDNwfikrpP525svBdUUYdEKPzXrkMKonHBhzvhvigkWzt_hqFYhz7RtK99/s1280/csam-october-2023.jpg" style="margin-left: 1em; margin-right: 1em;"><img alt="cybersecurity month 2023 logo" border="0" data-original-height="608" data-original-width="1280" height="152" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjg9GPWQuHgEsCLJvvn8JCy8GHMk0keGGICw8qC04CkST2SZr6mxPyEQEcyAdVwqkEqDhkF2naLkXnn6GvVjobZq2Cz7-YOOG5Lhi4kr4Hm3nGNfNhx7Y2W94uOf8jOy8IQmIWDNwfikrpP525svBdUUYdEKPzXrkMKonHBhzvhvigkWzt_hqFYhz7RtK99/w320-h152/csam-october-2023.jpg" width="320" /></a></div><p>On Friday October 20, 2023, as part of Cybersecurity Awareness Month (CSAM) CSUCI had 4 members of L.A.’s F.B.I. Division on campus for a session about "Internships, Careers with the FBI". This session/webinar provided valuable insights into opportunities for individuals interested in working for the Federal Bureau of Investigation (FBI). The session covered the following key points:</p><h3 style="text-align: left;">1. Introduction to the FBI</h3><p>An overview of the FBI's mission, which is to protect and defend the United States against terrorist and foreign intelligence threats, uphold and enforce the criminal laws of the United States, and provide leadership and criminal justice services to federal, state, municipal, and international partners.</p><h3 style="text-align: left;">2. Internship Programs</h3><p></p><ul style="text-align: left;"><li>The FBI offers a variety of internship programs for undergraduate and graduate students.</li><li>Interns can gain experience in areas such as cybersecurity, intelligence analysis, criminal investigation, and more.</li><li>These internships provide a valuable opportunity to work alongside experienced professionals and contribute to the FBI's mission.</li></ul><p></p><h3 style="text-align: left;">3. Entry-Level Careers</h3><p></p><ul style="text-align: left;"><li>The FBI recruits individuals with diverse backgrounds and skills, including law enforcement, intelligence analysis, linguistics, computer science, and more.</li><li>Special Agent positions were discussed, which require a rigorous application process, including background checks, physical fitness tests, and interviews.</li><li>The webinar highlighted the need for candidates to meet certain requirements, such as U.S. citizenship and a minimum age of 23.</li></ul><p></p><h3 style="text-align: left;">4. Career Development</h3><p></p><ul style="text-align: left;"><li>Participants were informed about the various career paths within the FBI, including leadership roles and specialized positions in fields like cybercrime, counterterrorism, and counterintelligence.</li><li>Ongoing training and development opportunities were emphasized, showcasing the FBI's commitment to continuous growth and learning.</li></ul><p></p><h3 style="text-align: left;">5. Application Process</h3><p></p><ul style="text-align: left;"><li>Detailed information on the application process for internships and careers was provided, including how to submit applications through the FBI's official website.</li><li>The importance of thorough and accurate applications, as well as the significance of integrity in the selection process were highlighted.<br /><br /></li></ul><h3 style="text-align: left;">6. Q&A Session</h3><p>The session concluded with a question-and-answer session, where attendees could ask specific questions about the FBI's recruitment process, work culture, and opportunities.</p><p>In summary, the "Internships, Careers with the FBI" session served as a comprehensive introduction to the FBI's various programs and career paths. It aimed to educate and inform potential candidates about the opportunities available within the organization and the steps needed to pursue a career with the FBI.</p><div><br /></div>Anderson Hanchetthttp://www.blogger.com/profile/17288438852213085799noreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-2881235362889708952023-10-13T16:52:00.004-07:002023-10-13T16:52:53.904-07:00Cybersecurity Awareness Month Webinars<p><span style="background-color: white; color: #2e2e2e; font-family: "Lucida Grande"; font-size: 12pt;">October is Cybersecurity Awareness Month
(CSAM), and we have <a href="https://www.calstate.edu/impact-of-the-csu/technology/pages/webinars.aspx" target="_blank">several webinars</a> for this month all about cybersecurity.
Join us on Oct. 26 from 11 a.m. to noon <a href="https://csuci.zoom.us/webinar/register/WN_a4eDPiTbQvykAxtgM0FIJA" target="_blank">via Zoom</a>.</span></p><p></p><div class="separator" style="clear: both; text-align: center;"><a href="https://csuci.zoom.us/webinar/register/WN_a4eDPiTbQvykAxtgM0FIJA" imageanchor="1" style="margin-left: 1em; margin-right: 1em;" target="_blank"><img border="0" data-original-height="1080" data-original-width="1920" height="231" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiXkfPv3jqWoIOBuGeJtA2zdO9mGXDzzarKQFsCXNmzvhOe3KOs0UeQJSWIdKG8kujMabOjY7pNgkcDax3bWAgLzSTgrKPrFGYe6quRRDlopDtaP1JkTjeZtz7YbuwhyhZBXtoHlxt41EgObDrwABSiD_t_vI5yrr7BjstbS-MIaNgeuIQGml5NvU6fIE4y/w411-h231/CompTIA%202023.jpg" width="411" /></a></div><p></p><p><span style="background-color: white; color: #2e2e2e; font-family: "Lucida Grande"; font-size: 12pt;">We are lucky to be joined by CompTIA's Chief
Technology Evangelist, Dr. James Stanger, who will present on "The
Cybersecurity Professional Diaries: A Day in the Life". This webinar discusses the myriad of job roles in the world of cybersecurity. We will discuss various roles from SOC analyst, to pen tester, GRC/compliance specialist, auditor, and more. Please use your .edu email address to <a href="https://csuci.zoom.us/webinar/register/WN_a4eDPiTbQvykAxtgM0FIJA#/registration" target="_blank">register for the event</a>. </span></p><p><span style="background-color: white;"><span style="color: #2e2e2e; font-family: Lucida Grande;"><span style="font-size: 12pt;">We will also have
a panel of several CSU CISOs: Carlos Miranda (CSUCI), Cuc Du (CSULB), and Chris
Witthans (CSU Chico). </span></span></span><span style="background-color: white;"><span style="color: #2e2e2e; font-family: Lucida Grande;"><span style="font-size: 12pt;">We will give a lucky participant a CompTIA Sec+ Voucher and Educational training bundle (worth $1,000), so please be sure to use your .edu email address to register for the event.</span></span></span></p><p><span style="color: #2e2e2e; font-family: "Lucida Grande"; font-size: 12pt;">For a complete list of Cybersecurity webinars hosted by CSU campuses, please visit </span><a href="https://www.calstate.edu/impact-of-the-csu/technology/pages/webinars.aspx" style="font-family: "Lucida Grande"; font-size: 12pt;" target="_blank">CSU Cybersecurity Awareness 2023 Webinars</a><span style="color: #2e2e2e; font-family: "Lucida Grande"; font-size: 12pt;">.</span></p><p class="MsoNormal"><span style="color: #2e2e2e; font-family: "Lucida Grande"; font-size: 12.0pt;">
<span style="background: white;">CompTIA: </span></span><span style="background-color: white; color: #2e2e2e; font-family: "Lucida Grande"; font-size: 16px;">"The Cybersecurity Professional Diaries: A Day in the Life" e</span><span style="background-color: white; color: #2e2e2e; font-family: "Lucida Grande"; font-size: 12pt;">vent link:</span><span class="apple-converted-space" style="font-family: "Lucida Grande"; font-size: 12pt;"><span style="color: #2e2e2e;"> <br /></span></span><a href="https://csuci.zoom.us/webinar/register/WN_a4eDPiTbQvykAxtgM0FIJA#/registration" style="font-family: "Lucida Grande"; font-size: 12pt;">https://csuci.zoom.us/webinar/register/WN_a4eDPiTbQvykAxtgM0FIJA<span style="background: white;">#/registration</span></a></p><p class="MsoNormal"><span style="font-family: "Lucida Grande"; font-size: 12.0pt;"><span style="color: #2e2e2e;">
<span style="background: white;">CSU </span></span></span><span style="color: #2e2e2e; font-family: Lucida Grande;">Cybersecurity Awareness 2023 Webinars</span><span style="font-family: "Lucida Grande"; font-size: 12pt;"><span style="color: #2e2e2e;"><span style="background-color: white;"> link:</span><span style="background-color: white;"><br /></span></span></span><a href="https://www.calstate.edu/impact-of-the-csu/technology/pages/webinars.aspx" style="font-size: 12pt;" title="Original URL:
https://www.calstate.edu/impact-of-the-csu/technology/pages/webinars.aspx
Click to follow link."><span style="color: #0058b9; font-family: "Lucida Grande";">https://www.calstate.edu/impact-of-the-csu/technology/pages/webinars.aspx</span></a></p>Anderson Hanchetthttp://www.blogger.com/profile/17288438852213085799noreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-40131200746973967382023-10-02T08:56:00.007-07:002023-10-02T08:57:47.364-07:00Center for Cyber Safety & Education Certification Scholarship Opportunity<p><span style="font-size: 12pt;">CSUCI ITS would like to bring attention to a great
opportunity for a free exam voucher for an ISC2 exam of your choice (</span><span style="background: white; font-size: 12pt;">CISSP, CSSLP, CCSP, SSCP, CGRC, ISSAP,
ISSEP, ISSMP).<br /><br /><br /></span></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgH_x6P6lD-vpR8yztFIcSWkEJhZVkNuZl1uRu8_B0zAFxLxvIGqP8YfQi05_NNokkhhSqrRcJrJn6q2YB304mamc4Bd5wcw5ZyfZ8AkpYj7mxWbKHmmJ9W_FF50RBF6tdDQ28pXWkZhXrC8K1rEUb0AKavOJ4EcffHRMZ5qPPtgis37iaKs7zTZIxVQo-m/s2317/CenterCSE_RGB_.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="793" data-original-width="2317" height="110" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgH_x6P6lD-vpR8yztFIcSWkEJhZVkNuZl1uRu8_B0zAFxLxvIGqP8YfQi05_NNokkhhSqrRcJrJn6q2YB304mamc4Bd5wcw5ZyfZ8AkpYj7mxWbKHmmJ9W_FF50RBF6tdDQ28pXWkZhXrC8K1rEUb0AKavOJ4EcffHRMZ5qPPtgis37iaKs7zTZIxVQo-m/s320/CenterCSE_RGB_.jpg" width="320" /></a></div><br /><p></p>
<p class="MsoNormal"><b><span style="color: #6b24b2; font-size: 12pt;">ELIGIBILITY</span></b><span style="font-size: 12pt;"><o:p></o:p></span></p>
<ul type="disc">
<li class="MsoNormal"><span style="font-size: 12pt; mso-fareast-font-family: "Times New Roman";">You do not need to be a
United States citizen or reside in the United States. The scholarship is open
to applicants globally. <o:p></o:p></span></li>
<li class="MsoNormal"><span style="font-size: 12pt; mso-fareast-font-family: "Times New Roman";">Applicants must belong to a
historically underrepresented minority in STEM – including but not limited
to women, Black, Native American, Asian American & Pacific Islander,
Hispanic, LGBTQIA+, neurodiverse, and persons with disabilities. <o:p></o:p></span></li>
<li class="MsoNormal"><span style="font-size: 12pt; mso-fareast-font-family: "Times New Roman";">Must plan to sit for the exam within one year of receipt of the award. <o:p></o:p></span></li>
<li class="MsoNormal"><span style="font-size: 12pt; mso-fareast-font-family: "Times New Roman";">Current ISC2<sup> </sup>members
and non-members are eligible to apply. </span></li></ul>
<p class="MsoNormal"><b><span style="color: #6b24b2; font-size: 12pt;">WHAT YOU
WILL NEED</span></b><span style="font-size: 12pt;"><o:p></o:p></span></p>
<ul style="text-align: left;" type="disc">
<li class="MsoNormal"><span style="color: #141e28; font-size: 12pt; mso-fareast-font-family: "Times New Roman";">One Letter
of Recommendation outlining the following:</span><span style="font-size: 12pt; mso-fareast-font-family: "Times New Roman";"><o:p></o:p></span></li>
<ul><li class="MsoNormal" style="text-align: justify;"><span style="color: #141e28; font-size: 12pt; mso-fareast-font-family: "Times New Roman";">How long have you known the applicant and in what
capacity? </span></li><li class="MsoNormal" style="text-align: justify;"><span style="color: #141e28; font-size: 12pt; mso-fareast-font-family: "Times New Roman";">What skills or abilities does the applicant have that will
support them in achieving certification? </span></li><li class="MsoNormal" style="text-align: justify;"><span style="color: #141e28; font-size: 12pt; mso-fareast-font-family: "Times New Roman";">What other information about the applicant should be taken
into consideration? </span></li></ul>
</ul>
<ul type="disc">
<li class="MsoNormal"><span style="color: #141e28; font-size: 12pt; mso-fareast-font-family: "Times New Roman";">Resume/CV
– <b>No more than 4 pages maximum</b></span><span style="font-size: 12pt; mso-fareast-font-family: "Times New Roman";"><o:p></o:p></span></li>
</ul>
<ul style="text-align: left;" type="disc">
<li class="MsoNormal"><span style="color: #333333; font-size: 12pt; mso-fareast-font-family: "Times New Roman";">Answers to the following essay questions in 500 words or less</span><span style="font-size: 12pt; mso-fareast-font-family: "Times New Roman";"><o:p></o:p></span></li>
<ul><li class="MsoNormal"><span style="color: #333333; font-size: 12pt; mso-fareast-font-family: "Times New Roman";">What
experience/s do you have that’s relevant to the cybersecurity field? What
sets you apart from other applicants?</span></li><li class="MsoNormal"><span style="color: #141e28; font-size: 12pt; mso-fareast-font-family: "Times New Roman";">Describe
why you need the scholarship in order to achieve an </span><span style="font-size: 12pt; mso-fareast-font-family: "Times New Roman";">ISC2</span><sup><span style="color: #141e28; font-size: 12pt; mso-fareast-font-family: "Times New Roman";"> </span></sup><span style="color: #141e28; font-size: 12pt; mso-fareast-font-family: "Times New Roman";">certification. </span></li><li class="MsoNormal"><span style="color: #141e28; font-size: 12pt; mso-fareast-font-family: "Times New Roman";">Describe
your personal and educational backgrounds. </span></li><li class="MsoNormal"><span style="color: #141e28; font-size: 12pt; mso-fareast-font-family: "Times New Roman";">What makes
you a candidate for success in information security and what are
your goals for your professional career? How will the certification
be a benefit to you? </span></li><li class="MsoNormal"><span style="color: #141e28; font-size: 12pt; mso-fareast-font-family: "Times New Roman";">Describe
any contributions to the cybersecurity field i.e., volunteer work,
articles, etc., and any other hobbies or extracurricular activities and
what they mean to you. </span></li><li class="MsoNormal"><span style="color: #141e28; font-size: 12pt; mso-fareast-font-family: "Times New Roman";">Please
tell us anything else you would like us to know about you in consideration
of your application. </span></li></ul></ul>
<p class="MsoNormal"><b><span style="color: #6b24b2; font-size: 12pt;">SCORING
CRITERIA</span></b></p><p class="MsoNormal"><span style="color: #141e28; font-size: 12pt;">Applicants will be scored by members of the ISC2 and will be based on the following categories:</span></p><ul style="text-align: left;" type="disc">
<ul><li class="MsoNormal"><span style="color: #141e28; font-size: 12pt; mso-fareast-font-family: "Times New Roman";">Passion 25%</span></li><li class="MsoNormal"><span style="color: #141e28; font-size: 12pt; mso-fareast-font-family: "Times New Roman";">Merit 25%</span></li><li class="MsoNormal"><span style="color: #141e28; font-size: 12pt; mso-fareast-font-family: "Times New Roman";">Financial
Need 50%</span></li></ul>
</ul><div><span style="color: #141e28;">Please refer to the <a href="https://www.iamcybersafe.org/s/center-certification-scholarship" target="_blank">Center for Cyber Safety and Education Certification Scholarship</a> page for further information and to apply.</span></div>Anderson Hanchetthttp://www.blogger.com/profile/17288438852213085799noreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-17463928611092010092023-08-27T09:18:00.002-07:002023-08-27T09:18:19.733-07:00Zoom ToS update as it pertains to AI features and .EDU customers<p>Zoom recently updated its terms of service and released Artificial Intelligence (AI) tools for some of its customers. These AI tools are currently not available to CSUCI or to any other Zoom customers on the .EDU tenant. This includes the features recently announced called Zoom IQ Meeting Summary and Zoom IQ Team Chat Compose.</p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhALsqpxVpFBATuXNij09jNtYM4oPnopKxlP89ljKhRLXNMv49nBhaPM7XbhCFEE7mwmsY01NicomN1BJFWGforQyN3oeP16x57kkpmkpmSLQ-2E9baH4pn6GH40q40O8m0ncjGf8c3YlA43SjiiIrnHfrwd393cYgikLIyOf0D-28WTsfDB7luUCo4xZHG/s1820/Zoom-IQ-AI-1.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="959" data-original-width="1820" height="169" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhALsqpxVpFBATuXNij09jNtYM4oPnopKxlP89ljKhRLXNMv49nBhaPM7XbhCFEE7mwmsY01NicomN1BJFWGforQyN3oeP16x57kkpmkpmSLQ-2E9baH4pn6GH40q40O8m0ncjGf8c3YlA43SjiiIrnHfrwd393cYgikLIyOf0D-28WTsfDB7luUCo4xZHG/s320/Zoom-IQ-AI-1.png" width="320" /></a></div><p>Zoom has acknowledged that further evaluation of their AI features in educational spaces is needed before they can offer AI features to customers with .EDU accounts. While CSUCI Zoom account holders will not encounter AI features in the CSU Zoom environment, here are the new AI features within Zoom that campus users should be aware of in case they participate in any Zoom meetings that are hosted outside of the .EDU environment: </p><p></p><ul style="text-align: left;"><li>Zoom IQ Meeting Summary: a new AI meeting feature on Zoom that listens to meetings and offers automated meeting summaries to select users with AI features enabled. </li><li>Zoom IQ Team Chat Compose: a new AI-powered chat tool that composes messages for users within the Zoom chat space. </li><li>When a user enters a meeting with AI enabled, a pop-up message will appear upon joining the meeting, similar to the notification that a user sees when they enter a meeting that is being recorded, informing the meeting participant that AI is in use to create a “Meeting Summary”.</li></ul><p></p><p>Individual users have the ability to enable or disable the AI features on their own personal Zoom accounts. If a CSU user joins a Zoom meeting that is hosted outside of a .EDU environment with AI enabled and they are uncomfortable with that, they can request that the host disable AI for the meeting. Regardless of whether AI features are enabled, you should NEVER share personal, confidential, or privileged information with users who are not affiliated with the CSU via Zoom chat or during meetings. </p><p>Zoom’s updated terms of service will not impact how Zoom is typically utilized at CSUCI.</p><div><br /></div>Anderson Hanchetthttp://www.blogger.com/profile/17288438852213085799noreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-33535976333784842162023-08-21T10:58:00.002-07:002023-08-21T10:58:22.991-07:00October is Cybersecurity Awareness Month!<p><span style="background: white; color: #2d2722; font-family: Arial, sans-serif;">October 2023 marks the 20th Cybersecurity Awareness Month (CSAM)</span>.</p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh0jaIyD4zhvssP1GEHh32qhBOGFq5mGiSniWCqtVfcYNV50ECNbFH8Dat-xcXLsvmdHyLocvXzluNMx8DUl_WjKHHjj9EWZ7wKKTcfmyfPJ9xeBUCrUXDBQ_8qDPBm9modfLPDon6cX_im_Hv0ftPP4GzQdlI8aXTLAn4-_wpQttwouLWqIVwykNrOUmtA/s1600/cybersecurity-awareness-month.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img alt="Cybersecurity Awareness Month" border="0" data-original-height="900" data-original-width="1600" height="180" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh0jaIyD4zhvssP1GEHh32qhBOGFq5mGiSniWCqtVfcYNV50ECNbFH8Dat-xcXLsvmdHyLocvXzluNMx8DUl_WjKHHjj9EWZ7wKKTcfmyfPJ9xeBUCrUXDBQ_8qDPBm9modfLPDon6cX_im_Hv0ftPP4GzQdlI8aXTLAn4-_wpQttwouLWqIVwykNrOUmtA/w320-h180/cybersecurity-awareness-month.png" width="320" /></a></div><div class="separator" style="clear: both; text-align: center;"><br /></div>
<p class="rollup-description" style="margin-bottom: 0in; margin-left: 0in; margin-right: .1in; margin-top: 0in;"><span style="color: #2d2722; font-family: "Arial",sans-serif; font-size: 11.0pt;">The focus of<span class="apple-converted-space"> this year’s
CMAM is on </span><b>four key behaviors:</b><o:p></o:p></span></p>
<p class="rollup-description" style="margin-bottom: 0in; margin-left: 0in; margin-right: .1in; margin-top: 0in;"><span style="color: #2d2722; font-family: "Arial",sans-serif; font-size: 11.0pt;"> </span><span style="color: #2d2722; font-family: "Arial",sans-serif;"><o:p></o:p></span></p>
<p class="rollup-description" style="margin-bottom: 0in; margin-left: .5in; margin-right: .1in; margin-top: 0in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -.25in;"><!--[if !supportLists]--><span style="color: #2d2722; font-family: "Arial",sans-serif; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">1.<span style="font: 7.0pt "Times New Roman";"> </span></span></span><b><span style="color: #2d2722; font-family: "Arial",sans-serif; font-size: 11.0pt; mso-fareast-font-family: "Times New Roman";">Turning
on Multi-Factor Authentication (MFA).</span></b><span style="color: #2d2722; font-family: "Arial",sans-serif; font-size: 11.0pt; mso-fareast-font-family: "Times New Roman";"> Having a strong password is not good enough; using MFA can
increase your ability to prevent scammers from getting access to your accounts.
MFA is available from Apple, Google, Microsoft, Instagram, LinkedIn, and other
companies. To look for what companies offer MFA try using </span><a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2F2fa.directory%2Fus%2F&data=05%7C01%7Canderson.hanchett%40csuci.edu%7Cf9b69d6bd957454cb4cf08db9435838c%7Ce30f5bdb7f18435b84369d84aa7b96dd%7C1%7C0%7C638266729778288261%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Ria699l1mWvDGTwYD7QsxiGLA3ER7gZzrxAaP1Wdaro%3D&reserved=0"><span style="font-family: "Arial",sans-serif; font-size: 11.0pt; mso-fareast-font-family: "Times New Roman";">https://2fa.directory/us/</span></a><span style="color: #2d2722; font-family: "Arial",sans-serif; font-size: 11.0pt; mso-fareast-font-family: "Times New Roman";"> </span><span style="color: #2d2722; font-family: "Arial",sans-serif; mso-fareast-font-family: "Times New Roman";"><o:p></o:p></span></p><p class="rollup-description" style="margin-bottom: 0in; margin-left: .5in; margin-right: .1in; margin-top: 0in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -.25in;"><span style="color: #2d2722; font-family: "Arial",sans-serif; font-size: 11.0pt; mso-fareast-font-family: "Times New Roman";"><br /></span></p>
<p class="rollup-description" style="margin-bottom: 0in; margin-left: .5in; margin-right: .1in; margin-top: 0in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -.25in;"><!--[if !supportLists]--><span style="color: #2d2722; font-family: "Arial",sans-serif; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">2.<span style="font: 7.0pt "Times New Roman";"> </span></span></span><b><span style="color: #2d2722; font-family: "Arial",sans-serif; font-size: 11.0pt; mso-fareast-font-family: "Times New Roman";">Using
strong passwords and a password manager</span></b><span style="color: #2d2722; font-family: "Arial",sans-serif; font-size: 11.0pt; mso-fareast-font-family: "Times New Roman";">. It is difficult to remember different passwords for various applications, websites, and services, especially when they are complex. Having a good password manager can
help keep your password organized. </span><span style="color: #2d2722; font-family: "Arial",sans-serif; mso-fareast-font-family: "Times New Roman";"><o:p></o:p></span></p><p class="rollup-description" style="margin-bottom: 0in; margin-left: .5in; margin-right: .1in; margin-top: 0in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -.25in;"><span style="color: #2d2722; font-family: "Arial",sans-serif; font-size: 11.0pt; mso-fareast-font-family: "Times New Roman";"><br /></span></p>
<p class="rollup-description" style="margin-bottom: 0in; margin-left: .5in; margin-right: .1in; margin-top: 0in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -.25in;"><!--[if !supportLists]--><span style="color: #2d2722; font-family: "Arial",sans-serif; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">3.<span style="font: 7.0pt "Times New Roman";"> </span></span></span><b><span style="color: #2d2722; font-family: "Arial",sans-serif; font-size: 11.0pt; mso-fareast-font-family: "Times New Roman";">Updating
software regularly.</span></b><span style="color: #2d2722; font-family: "Arial",sans-serif; font-size: 11.0pt; mso-fareast-font-family: "Times New Roman";"> Your software on your
phone, computer, and even your car needs regular updates. Not only do you get
new features, but a lot of security fixes and enhancements are incorporated into the updates.</span><span style="color: #2d2722; font-family: "Arial",sans-serif; mso-fareast-font-family: "Times New Roman";"><o:p></o:p></span></p><p class="rollup-description" style="margin-bottom: 0in; margin-left: .5in; margin-right: .1in; margin-top: 0in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -.25in;"><span style="color: #2d2722; font-family: "Arial",sans-serif; font-size: 11.0pt; mso-fareast-font-family: "Times New Roman";"><br /></span></p>
<p class="rollup-description" style="margin-bottom: 0in; margin-left: .5in; margin-right: .1in; margin-top: 0in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -.25in;"><!--[if !supportLists]--><span style="color: #2d2722; font-family: "Arial",sans-serif; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">4.<span style="font: 7.0pt "Times New Roman";"> </span></span></span><b><span style="color: #2d2722; font-family: "Arial",sans-serif; font-size: 11.0pt; mso-fareast-font-family: "Times New Roman";">Recognizing
and reporting phishing.</span></b><span style="color: #2d2722; font-family: "Arial",sans-serif; font-size: 11.0pt; mso-fareast-font-family: "Times New Roman";">
Take a moment and read the email. Who is the email address that sent the email?
Never click on a link in the email; always go to the site by typing the address
manually. For more tips on avoiding scams, the FTC has several more examples: </span><a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fconsumer.ftc.gov%2Farticles%2Fhow-avoid-scam&data=05%7C01%7Canderson.hanchett%40csuci.edu%7Cf9b69d6bd957454cb4cf08db9435838c%7Ce30f5bdb7f18435b84369d84aa7b96dd%7C1%7C0%7C638266729778444490%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=PPl4AYYiyd091YJEDzhy56UZDcXCxHPSSCnDHFYqmaE%3D&reserved=0"><span style="font-family: "Arial",sans-serif; font-size: 11.0pt; mso-fareast-font-family: "Times New Roman";">https://consumer.ftc.gov/articles/how-avoid-scam</span></a><span style="color: #2d2722; font-family: "Arial",sans-serif; font-size: 11.0pt; mso-fareast-font-family: "Times New Roman";">. </span><span style="color: #2d2722; font-family: "Arial",sans-serif; mso-fareast-font-family: "Times New Roman";"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>Anderson Hanchetthttp://www.blogger.com/profile/17288438852213085799noreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-30561038461110677962023-08-01T12:01:00.002-07:002023-08-11T11:46:01.704-07:00Bell Tower Classroom Upgrades<p>
Information Technology Services in partnership with Academic Affairs has
upgraded 15 of the most used classrooms in the Bell Tower to provide a
completely refreshed technology package. These new spaces include hybrid
technology with a room camera and microphone to allow for added flexibility
and a better experience for our remote students.
</p>
<p> </p>
<div class="separator" style="clear: both; text-align: center;">
<a
href="https://blogger.googleusercontent.com/img/a/AVvXsEgUKpQCMrVqvBCCjY2reHoyFj8zDE_pi0gGjPeTWft_FJfEb84Z_2gLs_MXvq5Y0lYcqV9MkgJdiy8TPIoXSc9JLv6yxhr0SavJ3FOtb0fi6rB4piatJOXFyRWn0EkwKrhbrqGn1BtlaloQKPYgzY16AXESerEjyPjUyvyrNPanPscOCMn3K6jIWPfpkG2G"
style="margin-left: 1em; margin-right: 1em;"
><img
alt=""
data-original-height="2448"
data-original-width="3264"
height="240"
src="https://blogger.googleusercontent.com/img/a/AVvXsEgUKpQCMrVqvBCCjY2reHoyFj8zDE_pi0gGjPeTWft_FJfEb84Z_2gLs_MXvq5Y0lYcqV9MkgJdiy8TPIoXSc9JLv6yxhr0SavJ3FOtb0fi6rB4piatJOXFyRWn0EkwKrhbrqGn1BtlaloQKPYgzY16AXESerEjyPjUyvyrNPanPscOCMn3K6jIWPfpkG2G"
width="320"
/></a>
</div>
<br />
<p></p>
<p>
These classrooms conform to the latest A/V technology standards and were
developed in coordination with internal and external campus stakeholders.
Student MSFT (Materials, Services, Facilities, and Technology) fee funds were
used for this upgrade which represents the largest non-new construction
classroom upgrade in our campus’s history. This installation and integration
were professionally done and completed on schedule. We are happy to report
that initial feedback from faculty who have used the new technology has been
very favorable. We look forward to seeing this new technology advance the
mission of CSU Channel Islands.
</p>
<br />
<table>
<tr>
<td>
<a
href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh-oOyjBSt_dDsEPzyPe4LQe9BZkA3xRr60Ouq5g1c5IxL-Q_DVAunCxX8ql_hG0gDBpcPkJHNIPAzPbPF3gjQbDmF4CudkRojlmmzodpBdslfW7evpZSXFGvntVWUDx1uYS3QQMioOUl2tvdkkdqbETq16TSvznJQhnpTKcE51CUHvGopDaydzkJ6FBqby/s3264/Bell-Tower-AV-Upgrade-1.jpg"
style="padding: 1em 0; text-align: center; "
><img
alt=""
border="0"
width="320"
data-original-height="2448"
data-original-width="3264"
src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh-oOyjBSt_dDsEPzyPe4LQe9BZkA3xRr60Ouq5g1c5IxL-Q_DVAunCxX8ql_hG0gDBpcPkJHNIPAzPbPF3gjQbDmF4CudkRojlmmzodpBdslfW7evpZSXFGvntVWUDx1uYS3QQMioOUl2tvdkkdqbETq16TSvznJQhnpTKcE51CUHvGopDaydzkJ6FBqby/s320/Bell-Tower-AV-Upgrade-1.jpg"
/></a>
</td>
<td>
<a
href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhB6lbB1i6A9C8VORsk8Kag_30irjpw-MGa6C3OKPb0P5-cW02yLo5EmQ9oJnG7zl182SzsMQTkDASJFQKb4wnLiGdleby2KDrMniZkEFgjOSZnW0vkpHS1dNwhmT2C2n8xT82RPPL59Babw5tRL2LDSo677rcZ5KEm3kGydlXz9o7gIZVdUxaYRTOF1NbI/s3264/Bell-Tower-AV-Upgrade-2.jpg"
style="padding: 1em 0; text-align: center; "
><img
alt=""
border="0"
width="320"
data-original-height="2448"
data-original-width="3264"
src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhB6lbB1i6A9C8VORsk8Kag_30irjpw-MGa6C3OKPb0P5-cW02yLo5EmQ9oJnG7zl182SzsMQTkDASJFQKb4wnLiGdleby2KDrMniZkEFgjOSZnW0vkpHS1dNwhmT2C2n8xT82RPPL59Babw5tRL2LDSo677rcZ5KEm3kGydlXz9o7gIZVdUxaYRTOF1NbI/s320/Bell-Tower-AV-Upgrade-2.jpg"
/></a>
</td>
</tr>
</table>
Anderson Hanchetthttp://www.blogger.com/profile/17288438852213085799noreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-79649973781742136382023-07-24T08:48:00.007-07:002023-08-11T11:46:10.609-07:00ITS Tech Tips - July 2023 – ITS Service Portal<p>When members of the CSU Channel Islands community need
support with technology, they can rely on the Information Technology Services
(ITS) Department to get the help that they need. We strongly encourage communication
from end users so that we may best fulfil their needs.</p><p class="MsoNormal"><o:p></o:p></p>
<p class="MsoNormal"><b>Requesting Help from ITS</b><o:p></o:p></p>
<p class="MsoNormal">There are multiple ways to get ITS assistance. Firstly,
users may visit the Solution Center Service Desk in Broome Library 1350 during <a href="https://ci.teamdynamix.com/TDClient/1891/Portal/KB/ArticleDet?ID=57067">business
hours</a> Monday through Friday for in-person assistance. The Solution Center
may also be reached by phone at 805-437-8552 during business hours. Finally,
tickets may be submitted using the <a href="http://go.csuci.edu/solutioncenter">ITS
Service Portal</a> to request assistance with technological needs.<o:p></o:p></p>
<p class="MsoNormal"><b>Accessing the ITS Service Portal</b><o:p></o:p></p>
<p class="MsoNormal">The ITS Client Portal can be accessed by students, staff,
and faculty by clicking the ITS Solution Center tile in <a href="http://myci.csuci.edu/">myCI</a>. The ITS Service Portal may also be
accessed by guests or CSUCI users using the direct short link at <a href="http://go.csuci.edu/solutioncenter">http://go.csuci.edu/solutioncenter</a>.
If users do not have access to a laptop or desktop computer, the ITS Client
Portal may also be accessed using mobile browsers on tablets or smartphones.</p>
<p class="MsoNormal"></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgDGERx8yY4CsaGUn6TABmKHk2lDx9_6DLa70awQmFTgsqjHgD9t9jrCYcq6SYXJ_QoJiNNa8ERZaDKp6AMeKpE8pI9kNqDmRMJFGdRyArKAuczH3I8YLd5JlUak6umN1rbjkOJG0YANtHcKd7MvUGTE1ttagjaOy3G4Heu4PnNF-VKTwoCHpsUp684SDI1/s464/myci-its-solution-center-link.png" style="margin-left: 1em; margin-right: 1em;"><img alt="ITS Solution Center tile in myCI" border="0" data-original-height="447" data-original-width="464" height="245" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgDGERx8yY4CsaGUn6TABmKHk2lDx9_6DLa70awQmFTgsqjHgD9t9jrCYcq6SYXJ_QoJiNNa8ERZaDKp6AMeKpE8pI9kNqDmRMJFGdRyArKAuczH3I8YLd5JlUak6umN1rbjkOJG0YANtHcKd7MvUGTE1ttagjaOy3G4Heu4PnNF-VKTwoCHpsUp684SDI1/w255-h245/myci-its-solution-center-link.png" width="255" /></a></div><div class="separator" style="clear: both; text-align: center;"><br /></div>Once the Service Portal has been accessed, users may browse
the <a href="https://ci.teamdynamix.com/TDClient/1891/Portal/KB/"><i>Knowledge
Base</i></a> by clicking the “Find Answers” button, access the <a href="https://ci.teamdynamix.com/TDClient/1891/Portal/Requests/ServiceCatalog"><i>Service
Catalog</i></a> by clicking the “Request Service” button, or view tickets that
they have already submitted by clicking the “View Your Tickets” button. Let us
briefly explore each of these links and the functions thereof that can be used
to request IT assistance that you need.<o:p></o:p><p></p>
<p class="MsoNormal"><b>Browsing the Knowledge Base</b></p><p class="MsoNormal"></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj1xq4fDzn8kPxj6mJ73N1nYRN_GkLT8HNybHFUF9GwDBOZrrw541D5ZVVHXoulb2NkLL43erl67_4DSijHyJfVZ-T_xG0Mwsfvgzyfo1psV2VJBH2CDHGK3_iaZqOreB1YA_lLtPZ1NVW_cL2LiRak6MOt9pd1ALA4bOW4XMC7QTs7qYfcMiqFrCkKQqE7/s923/browsing-its-knowledge-base.png" style="margin-left: 1em; margin-right: 1em;"><img alt="Browsing to ITS Knowledge Base" border="0" data-original-height="617" data-original-width="923" height="214" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj1xq4fDzn8kPxj6mJ73N1nYRN_GkLT8HNybHFUF9GwDBOZrrw541D5ZVVHXoulb2NkLL43erl67_4DSijHyJfVZ-T_xG0Mwsfvgzyfo1psV2VJBH2CDHGK3_iaZqOreB1YA_lLtPZ1NVW_cL2LiRak6MOt9pd1ALA4bOW4XMC7QTs7qYfcMiqFrCkKQqE7/w320-h214/browsing-its-knowledge-base.png" width="320" /></a></div><b><br /></b><p></p>
<p class="MsoNormal">The Knowledge Base is where users can learn more about the
services ITS offers and find solutions for commonly occurring technical
issues. The Knowledge Base contains a library of articles that are categorized
to assist with navigation. For instance, information regarding Webmail can be
found under the <i>Email, Calendars, and File Sharing</i> category. Information
about using VoIP phones and voicemail on campus phones can be found under the <i>Telephone
& Voicemail</i> category. We encourage you to browse the Knowledge Base for
general information about the services that you may need to help you carry out
your daily operations.<o:p></o:p></p>
<p class="MsoNormal"><b>Submitting ITS Requests</b><o:p></o:p></p>
<p class="MsoNormal">When further help is needed, you may submit ITS tickets
using the ITS Service Catalog. Like the Knowledge Base, services and service
offerings are categorized. For example, a user requesting assistance with
connecting their devices to campus Wi-Fi would find the service that they are
looking for under the <i>Network and Connectivity</i> category. For assistance
with installing software, a ticket would be submitted under the <i>Hardware,
Software, Printing and Digital Signage</i> Category, specifically under the <i>Software</i>
subcategory.<o:p></o:p></p>
<p class="MsoNormal">Requestors may also use the search bar at the top of any
page in the ITS Service Portal to easily search for articles or services
related to their query. To narrow your search by category, use the “Search”
link to run an advanced search.</p><p class="MsoNormal"><br /><o:p></o:p></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjja4oVoVHuy95znu0ueWQCCoGFuEGw91cKtCRk49QMx6Xb80xdiXZupKNASON7lTjCgSf1VV47XhQ7XkUk0ZwkNWITbr7vH10hPApnaAzesqUseeDCqQ3kBR42xk9z056jQrSUFRlQoVlVrSxViiDifXCvgNnTQNuNhm6xvhP-ygoHv5881lM8joLycwYY/s1510/searching-its-service-portal.png" style="margin-left: 1em; margin-right: 1em;"><img alt="Searching the ITS Service Portal" border="0" data-original-height="540" data-original-width="1510" height="158" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjja4oVoVHuy95znu0ueWQCCoGFuEGw91cKtCRk49QMx6Xb80xdiXZupKNASON7lTjCgSf1VV47XhQ7XkUk0ZwkNWITbr7vH10hPApnaAzesqUseeDCqQ3kBR42xk9z056jQrSUFRlQoVlVrSxViiDifXCvgNnTQNuNhm6xvhP-ygoHv5881lM8joLycwYY/w442-h158/searching-its-service-portal.png" width="442" /></a></div><div class="separator" style="clear: both; text-align: center;"><br /></div><p></p>
<p class="MsoNormal"><b>Finding Your Tickets</b><o:p></o:p></p>
<span face=""Calibri",sans-serif" style="font-size: 11pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">If you have already submitted an ITS ticket and
want to obtain or provide an update, select “View Your Tickets” to access the <a href="https://ci.teamdynamix.com/TDClient/1891/Portal/Requests/TicketRequests/"><i>Ticket
Requests</i></a> page. On this page, you will find a list of tickets that you
have submitted (or those created on your behalf by the Solution Center). Using
the <i>Status</i> filter, you may focus your search on tickets that are
actively being worked on by ITS or refer back to closed tickets.</span><br /><br />Anderson Hanchetthttp://www.blogger.com/profile/17288438852213085799noreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-57782095593492307592023-07-17T15:05:00.001-07:002023-08-11T11:46:17.762-07:00Guidelines for the Usage of AI-Powered Systems in a Professional Environment<p><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; color: windowtext; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text; white-space-collapse: preserve;" xml:lang="EN-US"><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">AI-powered systems such as ChatGPT offer tremendous possibilities in a professional or academic environment. Such tools can reduce time spent completing repetitive tasks, </span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">assist</span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;"> with organization, and even streamline communication. Though usage of these tools may be convenient, end users must still ensure that sensitive data </span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">remains</span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;"> protected and secure. This article will </span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">provide</span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;"> an overview of guidelines to keep in mind when using AI-powered tools in a professional setting.</span></span><span class="EOP SCXW164849137 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; color: windowtext; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text; white-space-collapse: preserve;"> </span></p><div class="OutlineElement Ltr SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: white; clear: both; cursor: text; direction: ltr; font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><h4 style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; user-select: text; vertical-align: baseline; white-space-collapse: preserve;"><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; font-weight: bold; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US">Data Protection</span><span class="EOP SCXW164849137 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"> </span></h4></div><div class="OutlineElement Ltr SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: white; clear: both; cursor: text; direction: ltr; font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW164849137 BCX0" paraeid="{3117be60-cbd9-4357-876c-0a13e4f26fa5}{189}" paraid="545192160" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; margin: 0px; overflow-wrap: break-word; padding: 0px; user-select: text; vertical-align: baseline; white-space-collapse: preserve;"><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US"><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">When using AI-powered tools, it is still important to e</span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">nsure</span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;"> that any sensitive or confidential information </span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">remains</span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;"> safeguarded. Refrain from sharing personally identifiable information (PII) or any delicate university-related data with AI systems.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"><span class="SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; text-wrap: nowrap !important; user-select: text;"> </span><br class="SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; text-wrap: nowrap !important; user-select: text;" /></span><span class="TextRun EmptyTextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US"></span><span class="LineBreakBlob BlobObject DragDrop SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"><span class="SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; text-wrap: nowrap !important; user-select: text;"> </span><br class="SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; text-wrap: nowrap !important; user-select: text;" /></span><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US"><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">For further in</span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">formation about data protection, please refer to </span></span><a class="Hyperlink SCXW164849137 BCX0" href="https://www.csuci.edu/its/security/data-storage-matrix.htm" rel="noreferrer noopener" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; text-decoration-line: none; user-select: text;" target="_blank"><span class="TextRun Underlined SCXW164849137 BCX0" data-contrast="none" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; color: #0563c1; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19.425px; margin: 0px; padding: 0px; text-decoration-line: underline; user-select: text;" xml:lang="EN-US"><span class="NormalTextRun SCXW164849137 BCX0" data-ccp-charstyle="Hyperlink" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">Sensitive Data Storage Best Practices</span></span></a><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US">.</span><span class="EOP SCXW164849137 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"> </span></p><p class="Paragraph SCXW164849137 BCX0" paraeid="{3117be60-cbd9-4357-876c-0a13e4f26fa5}{189}" paraid="545192160" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; margin: 0px; overflow-wrap: break-word; padding: 0px; user-select: text; vertical-align: baseline; white-space-collapse: preserve;"><span class="EOP SCXW164849137 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"><br /></span></p></div><div class="OutlineElement Ltr SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: white; clear: both; cursor: text; direction: ltr; font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><h4 style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; user-select: text; vertical-align: baseline; white-space-collapse: preserve;"><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; font-weight: bold; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US">Video Conference Sessions</span><span class="EOP SCXW164849137 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"> </span></h4></div><div class="SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: white; font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin: 0px; padding: 0px; user-select: text;"><div class="OutlineElement Ltr SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW164849137 BCX0" paraeid="{3117be60-cbd9-4357-876c-0a13e4f26fa5}{214}" paraid="215058651" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; margin: 0px; overflow-wrap: break-word; padding: 0px; user-select: text; vertical-align: baseline; white-space-collapse: preserve;"><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US"><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">Artificial Intelligence (AI) bots such as Otter.AI and Read.AI are increasingly prevalent in virtual meetings conducted via Teams</span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">,</span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;"> Zoom, </span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">and other conferencing applications</span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">. While these tools may enhance convenience, they can also pose considerable privacy and security challenges. Much like recorded meetings, data is sent to the cloud where sensitive information could potentially be accessed. If you are in a meeting where a bot is present, do not hesitate to express your privacy concerns and request that recording be stopped. </span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">The host possesses the ability to disable these AI bots.</span></span><span class="EOP SCXW164849137 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"> </span></p><p class="Paragraph SCXW164849137 BCX0" paraeid="{3117be60-cbd9-4357-876c-0a13e4f26fa5}{214}" paraid="215058651" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; margin: 0px; overflow-wrap: break-word; padding: 0px; user-select: text; vertical-align: baseline; white-space-collapse: preserve;"><span class="EOP SCXW164849137 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"><br /></span></p></div><div class="OutlineElement Ltr SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><h4 style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; user-select: text; vertical-align: baseline; white-space-collapse: preserve;"><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; font-weight: bold; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US">Ethical Risks</span><span class="EOP SCXW164849137 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"> </span></h4></div><div class="OutlineElement Ltr SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW164849137 BCX0" paraeid="{3117be60-cbd9-4357-876c-0a13e4f26fa5}{234}" paraid="773619870" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; margin: 0px; overflow-wrap: break-word; padding: 0px; user-select: text; vertical-align: baseline; white-space-collapse: preserve;"><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US"><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">While Artificial Intelligence (AI) undoubtedly brings tremendous capabilities, it also introduces significant ethical risks that </span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">warrant</span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;"> careful consideration. Here are some key areas of concern:</span></span><span class="EOP SCXW164849137 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"> </span></p></div><div class="ListContainerWrapper SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW164849137 BCX0" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; margin: 0px; overflow: visible; padding: 0px; user-select: text;"><li aria-setsize="-1" class="OutlineElement Ltr SCXW164849137 BCX0" data-aria-level="1" data-aria-posinset="1" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Calibri, Calibri_MSFontService, sans-serif; font-size: 11pt; margin: 0px 0px 0px 24px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW164849137 BCX0" paraeid="{3117be60-cbd9-4357-876c-0a13e4f26fa5}{240}" paraid="377421855" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; margin: 0px; overflow-wrap: break-word; padding: 0px; user-select: text; vertical-align: baseline; white-space-collapse: preserve;"><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; font-weight: bold; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US">Bias</span><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US"><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">: AI systems learn from data available on the </span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">I</span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">nternet, which may inadvertently reflect discriminatory or biased viewpoints.</span></span><span class="EOP SCXW164849137 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"> </span></p></li><li aria-setsize="-1" class="OutlineElement Ltr SCXW164849137 BCX0" data-aria-level="1" data-aria-posinset="2" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Calibri, Calibri_MSFontService, sans-serif; font-size: 11pt; margin: 0px 0px 0px 24px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW164849137 BCX0" paraeid="{3117be60-cbd9-4357-876c-0a13e4f26fa5}{253}" paraid="557083935" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; margin: 0px; overflow-wrap: break-word; padding: 0px; user-select: text; vertical-align: baseline; white-space-collapse: preserve;"><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; font-weight: bold; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US">Misinformation:</span><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US"> Lacking inherent knowledge or the ability to fact-check, AI systems may propagate misinformation.</span><span class="EOP SCXW164849137 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"> </span></p></li></ul></div></div><div class="SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: white; font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin: 0px; padding: 0px; user-select: text;"><div class="ListContainerWrapper SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW164849137 BCX0" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; margin: 0px; overflow: visible; padding: 0px; user-select: text;"><li aria-setsize="-1" class="OutlineElement Ltr SCXW164849137 BCX0" data-aria-level="1" data-aria-posinset="1" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Calibri, Calibri_MSFontService, sans-serif; font-size: 11pt; margin: 0px 0px 0px 24px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW164849137 BCX0" paraeid="{985cbdca-5198-4673-836a-8afd075fe266}{7}" paraid="1934293287" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; margin: 0px; overflow-wrap: break-word; padding: 0px; user-select: text; vertical-align: baseline; white-space-collapse: preserve;"><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; font-weight: bold; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US">Threat Actors:</span><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US"><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;"> The powerful capabilities of AI can be exploited by malicious actors to </span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">disseminate</span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;"> false information, orchestrate social engineering attacks, or create convincingly deceptive content.</span></span><span class="EOP SCXW164849137 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"> </span></p></li><li aria-setsize="-1" class="OutlineElement Ltr SCXW164849137 BCX0" data-aria-level="1" data-aria-posinset="2" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Calibri, Calibri_MSFontService, sans-serif; font-size: 11pt; margin: 0px 0px 0px 24px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW164849137 BCX0" paraeid="{985cbdca-5198-4673-836a-8afd075fe266}{16}" paraid="507856008" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; margin: 0px; overflow-wrap: break-word; padding: 0px; user-select: text; vertical-align: baseline; white-space-collapse: preserve;"><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; font-weight: bold; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US">Privacy Concerns:</span><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US"><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;"> Interactions with AI often involve the exchange of personal or sensitive information. It is crucial to weigh the privacy and security implications of </span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">providing</span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;"> such information to an AI system, as unauthorized access or data breaches could result in the exposure of sensitive data.</span></span><span class="EOP SCXW164849137 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"> </span></p></li><li aria-setsize="-1" class="OutlineElement Ltr SCXW164849137 BCX0" data-aria-level="1" data-aria-posinset="3" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Calibri, Calibri_MSFontService, sans-serif; font-size: 11pt; margin: 0px 0px 0px 24px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW164849137 BCX0" paraeid="{985cbdca-5198-4673-836a-8afd075fe266}{25}" paraid="1378244750" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; margin: 0px; overflow-wrap: break-word; padding: 0px; user-select: text; vertical-align: baseline; white-space-collapse: preserve;"><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; font-weight: bold; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US">Accountability Challenges:</span><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US"><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;"> AI systems function as tools, and the onus for their output </span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">ultimately falls</span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;"> on the users. This creates complexities in ascertaining responsibility if the system generates harmful or unethical content. As a safety measure, always scrutinize any content produced by AI.</span></span><span class="EOP SCXW164849137 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"> </span></p></li><li aria-setsize="-1" class="OutlineElement Ltr SCXW164849137 BCX0" data-aria-level="1" data-aria-posinset="3" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Calibri, Calibri_MSFontService, sans-serif; font-size: 11pt; margin: 0px 0px 0px 24px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW164849137 BCX0" paraeid="{985cbdca-5198-4673-836a-8afd075fe266}{25}" paraid="1378244750" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; margin: 0px; overflow-wrap: break-word; padding: 0px; user-select: text; vertical-align: baseline; white-space-collapse: preserve;"><span class="EOP SCXW164849137 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"><br /></span></p></li></ul></div><div class="OutlineElement Ltr SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><h4 style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; user-select: text; vertical-align: baseline; white-space-collapse: preserve;"><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; font-weight: bold; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US">Vendor Due Diligence</span><span class="EOP SCXW164849137 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"> </span></h4></div><div class="OutlineElement Ltr SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW164849137 BCX0" paraeid="{985cbdca-5198-4673-836a-8afd075fe266}{40}" paraid="1525157465" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; margin: 0px; overflow-wrap: break-word; padding: 0px; user-select: text; vertical-align: baseline; white-space-collapse: preserve;"><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US"><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">When engaging a third-party provider for AI services, </span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">it's</span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;"> important to understand the license agreement. IT</span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;"> Services</span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;"> should review the vendor's security policies, data safeguarding measures, and </span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">adherence to pertinent regulations. This ensures that their security practices are in harmony with CSUCI's established best practices.</span></span><span class="EOP SCXW164849137 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"> </span></p><h4 style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; user-select: text; vertical-align: baseline; white-space-collapse: preserve;"><span class="EOP SCXW164849137 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"><br /></span><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; font-weight: bold; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US">Training and Awareness</span><span class="EOP SCXW164849137 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"> </span></h4></div></div><div class="OutlineElement Ltr SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: white; clear: both; cursor: text; direction: ltr; font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW164849137 BCX0" paraeid="{985cbdca-5198-4673-836a-8afd075fe266}{58}" paraid="1138384972" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; margin: 0px; overflow-wrap: break-word; padding: 0px; user-select: text; vertical-align: baseline; white-space-collapse: preserve;"><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US"><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">Employees and students should be aware of</span><span class="NormalTextRun SCXW164849137 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;"> the best practices for interacting with AI systems like ChatGPT and upholding the University's information security standards. Any inquiries or concerns should be promptly directed to the Information Security Team at </span></span><a class="Hyperlink SCXW164849137 BCX0" href="mailto:infosec@csuci.edu" rel="noreferrer noopener" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; text-decoration-line: none; user-select: text;" target="_blank"><span class="TextRun Underlined SCXW164849137 BCX0" data-contrast="none" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; color: #0563c1; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19.425px; margin: 0px; padding: 0px; text-decoration-line: underline; user-select: text;" xml:lang="EN-US"><span class="NormalTextRun SCXW164849137 BCX0" data-ccp-charstyle="Hyperlink" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; user-select: text;">infosec@csuci.edu</span></span></a><span class="TextRun SCXW164849137 BCX0" data-contrast="auto" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;" xml:lang="EN-US">.</span><span class="EOP SCXW164849137 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-size: 11pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"> </span></p></div>Anderson Hanchetthttp://www.blogger.com/profile/17288438852213085799noreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-42727048266287801782022-02-02T09:23:00.001-08:002022-07-17T19:02:04.837-07:00Accessing Campus Software using CIVL<div>In an effort to support remote work and learning, Information Technology Services (ITS) continues to offer access to the CI Virtual Lab (CIVL) to staff, faculty, and students.</div><div><br /></div><div>Also referred to as a Virtual Desktop Infrastructure (VDI), CIVL offers staff and faculty access to network file-shares (such as the G, S, or Z drives) and most applications and services used by faculty and staff without the need to connect through the GlobalProtect VPN.</div><div><br /></div><div>Students may also use the CIVL to easily access applications for academic use, such as SPSS, Microsoft Office, Adobe Creative Cloud, and more.</div><div><br /></div><a href="http://go.csuci.edu/vdi" target="_blank">Click here to launch CIVL in your Web browser.</a><div><br /></div><div><a href="https://ci.teamdynamix.com/TDClient/1891/Portal/KB/ArticleDet?ID=101842" target="_blank">Click here to learn more about using the Remote Desktop client to access CIVL.</a></div><div><br /></div><div>Please note that <i>accessing CIVL requires no additional action by ITS</i>. CIVL is an entirely self-service process that may be initiated by staff, faculty, or students.</div><div> </div><div><div><i>ITS continues to recommend that university work be conducted on university-owned and university-issued devices that were previously defined for remote work.</i> Students using CIVL for academic work may utilize their personally owned devices.</div></div><div><br /></div><div>If assistance is needed with accessing CIVL, please submit an <a href="https://ci.teamdynamix.com/TDClient/1891/Portal/Requests/ServiceOfferingDet?ID=326" target="_blank">ITS Service Request</a>, or contact the Solution Center at 805-437-8552.</div>Anderson Hanchetthttp://www.blogger.com/profile/17288438852213085799noreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-78772860061322828432021-11-16T08:26:00.001-08:002021-11-16T09:30:34.047-08:00Planned Power Outage for 11/21/21<p><span face=""Calibri",sans-serif" style="font-size: 11pt; mso-ansi-language: EN-US; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;">On Sunday, Nov. 21, 2021 there will be an all-day
power shutdown to facilitate connecting to the campus electrical grid. The
outage will be from 8 a.m. to 5 p.m. Facilities Services has worked with
various areas across campus for specific requirements and Facilities will be
providing generator power to those that will be negatively impacted by the
temporary loss of power.</span></p><p><span face=""Calibri",sans-serif" style="font-size: 11pt; mso-ansi-language: EN-US; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;">To prepare for this event ITS recommends that computers and related equipment be completely powered off at the end of the day prior to this outage.</span></p><p><span face=""Calibri",sans-serif" style="font-size: 11pt; mso-ansi-language: EN-US; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><br /></span></p><p><span face=""Calibri",sans-serif" style="font-size: 11pt; mso-ansi-language: EN-US; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"> </span></p>Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-33163793541220595972021-10-21T12:21:00.006-07:002021-10-21T12:21:42.990-07:00Cyber Security Special Event 10/26/21<p> Dear Ekho Tech Technology Partners, Supporters, and Advocates,<br /><br />Did you know…. <b>October is Cyber Security Month!</b><br /><br />Please
join the CSU & Cofense on a WEBINAR to explore the latest phishing
scams and techniques. Learn how to identify attacks, why attackers are
targeting higher education, and what you can do to protect your devices
and data. <br /><br />Don’t miss out! <a href="https://www.csuci.edu/news/releases/cybersecurity-month-awareness-event-2021.htm" target="_blank">Learn more, and register</a> for this special event today. </p>For more information contact CSUCI's Information Security team at <a href="mailto:infosec@csuci.edu">infosec@csuci.edu</a>. Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-46749870411604357192021-10-04T09:03:00.006-07:002021-10-04T12:13:20.703-07:00Seven Classrooms with Integrated (HyFlex) Technology Components Built-In <p>Our campus now has a few more locations where remote participation in classes or meetings may be possible:<br /><br /></p><ul style="text-align: left;"><li>Aliso Hall 133 *<br /></li><li>Aliso Hall 134 *<br /></li><li>Aliso Hall 231 *<br /></li><li>Aliso Hall 234 *<br /></li><li>Bell Tower 1462</li><li>Del Norte 1500 </li><li>Sierra Hall 1344 </li></ul><p style="text-align: left;"></p><p style="text-align: left;"><i>*These are Chemistry and Biology laboratories used for lab instruction only</i>.</p><p style="text-align: left;"><br />Cameras, mics and speakers are installed in these rooms and may be controlled at the instructor’s station. A single camera is focused on the instructor's station and ceiling mounted mics will pickup voices in the room. Using familiar tools like Zoom or Teams on the instructor's workstation, remote participants have a window into the classroom and can participate with their own Zoom/Teams capable computers logged into the instructor's meeting.<br /><br />Instructors needing assistance in these rooms may contact the Shared Services Solution Center at 805-437-8552, or submit an<a href="https://ci.teamdynamix.com/TDClient/1891/Portal/home/" target="_blank"> ITS service request</a>.<br /><br /></p>Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-33526635541527352962021-09-22T13:56:00.014-07:002021-09-24T13:32:26.630-07:00Access to Matlab at CSUCI<p>In 2018 California State University Channel Islands signed an agreement with MathWorks that provides all of our students, educators, and researchers campus-wide access to MATLAB, Simulink, and additional products. Your access is free!</p><p>There are several ways for any member of our campus to engage with the Matlab community. <br /> </p><ul style="text-align: left;"><li>We look forward to connections via the MathWorks/CSU Cooperative - please do join our <a href="https://www.linkedin.com/groups/13931480/" target="_blank">MATLAB AND CSU LINKEDIN COMMUNITY PAGE</a> as your first step for any updates on upcoming engagements. <br /></li></ul><ul style="text-align: left;"><li> Looking to help your students build up their resumes for employment? Encourage them to access the <a href="https://matlabacademy.mathworks.com/" target="_blank">Online Training Suite</a> of training modules – and post their certificates of completion! </li></ul><p><br /> <br />For instructions on downloading the software go to the <a href="https://www.mathworks.com/academia/tah-portal/california-state-university-channel-islands-40748608.html" target="_blank">California State University Channel Islands’s MATLAB Portal</a>. Use your Dolphin User Name and Password to login and download the software. You'll link your Dolphin User Name to your existing Mathworks account or if you don't already have one, you can create an account as part of the download process.<br /><br /> If additional help is needed please submit an <a href="https://ci.teamdynamix.com/TDClient/1891/Portal/Requests/ServiceDet?ID=27448" target="_blank">ITS Service Request</a>. Thank you!<br /></p>Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-22328794159723761302021-05-21T14:11:00.004-07:002021-05-21T16:21:45.422-07:00Returning Loaner Laptops<p>Dear Colleagues,</p><p>It is time to start thinking about returning any <a href="https://itnews.csuci.edu/2020/03/distribution-of-loaner-computers-to.html" target="_blank">loaner laptops that were checked out from ITS</a> during the pandemic. Faculty and staff members who no longer need their loaner computers should return them at the earliest opportunity. We will be reviewing our ticketing system and other records to follow up with individuals who were issued loaners to set specific return dates.</p><p>Loaners may be returned to us in Lindero Hall most normal business days between 9am and 4pm however, please do not drop into tech offices without making prior arrangements. Login to the <a href="https://ci.teamdynamix.com/TDClient/1891/Portal/home/">Solution Center portal</a> and "view your tickets" to update your loaner laptop ticket indicating that you're ready to return the loaner. If you can't find your loaner ticket, please submit a new ticket noting that you're ready to return a laptop. One of our technicians will respond with time options for returning the laptop.</p><p>*Please remember to bring your power cord along with your loaner laptop* <br /></p><p>Thank you for your partnership and stewardship in caring for CSUCI property. Please contact the Solution Center at 805-437-8552 with any questions you may have about this process.</p><p> <br /></p>Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-31123210656943485912021-02-19T09:07:00.001-08:002021-05-21T16:22:22.273-07:00Using Bitlocker to Encrypt your PC<p>Dear Colleagues,</p><p>CSUCI uses Windows Bitlocker for full disk encryption of campus owned PCs. In the coming months, faculty and staff will receive additional communication about the need to encrypt computers that currently are not encrypted. IT staff will work with individuals as needed to make the process as quick and straightforward as possible.</p><p>Why Encrypt?</p><p>Encryption is a technology used to protect data from unauthorized
disclosure. It is the process of encoding information in such a way that
hackers or eavesdroppers cannot read it. Additionally, when your computer is encrypted all files are protected from unauthorized users in the event that
your computer is lost or stolen. </p><p>The ever increasing need for improved security requires that the campus make steady progress toward encrypting computers used by faculty and staff. Classroom computers are currently exempt.</p><p>To prepare for encryption we encourage users to <a href="https://itnews.csuci.edu/2019/03/backup-backup-backup.html">backup their important files</a> to one of our campus supported data storage locations like OneDrive or Google Drive. If you'd like assistance backing up, please submit an <a href="https://ci.teamdynamix.com/TDClient/1891/Portal/Home/?ToUrl=" target="_blank">ITS Service Request</a> or contact the Shared Services Solution Center at 805-437-8552.</p><p>Thank you for your support and continued partnership in this important endeavor. <br /></p><p> </p><p> <br /></p><p><br /></p>Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-61886865611458163792021-02-10T14:37:00.003-08:002021-09-22T12:43:45.527-07:00Monthly Bulletin - January 2021<p>Our monthly bulletin provides a summary of activities & accomplishments for the department of Information Technology Services</p><h2 style="text-align: left;"> User Services</h2><ul style="text-align: left;"><li>Continued monitoring and consultation with Library on meeting student needs for hotspots and loaner laptops. ITS helped secure another set of 40 hotspots for distribution by the Library.</li><li>Continued on-site presence to address urgent technology needs and hardware installations.</li><li>Presented ITS as part of the New Employee Orientation event hosted by Campus Human Resources.</li><li>Resolved several long-standing door access issues with Facilities Services.</li><li>Prepared new instructor computers for classrooms.</li><li>Facilitated several high priority security efforts related to POP/IMAP service, Malware Bytes testing, software updates, etc.</li><li>Preparing MSFT purchases which included vendor visits and technology comparisons, gathering quotes and requirements. </li><li>Produced several communications promoting new <a href="https://www.csuci.edu/news/releases/boating-center-network-2021.htm" target="_blank">wifi service at the CI Boating Center</a>.</li><li>Made new Windows Feature Updates available through SCCM scheduled tasks and user run updates</li><li>Performed Pharos printer preventative maintenance on student accessible printers as requested by the campus committee on logistics.</li></ul><h2 style="text-align: left;">Application Services</h2><ul style="text-align: left;"><li>Development, Testing, Quality Assurance, and Move to Production completed or scheduled during January 2021:</li><ul><li>Web Directory enhancements for Auxiliaries – Principle Development and QA</li><li>PSAR Automation Enhancements – Principle Development</li><li>CalState S4 Interface Update Rolling Term Enhancement – Principle Development</li><li>Engage / CI Sync Corrections - Principle Development and QA</li><li>Student Records Data Mart MP14 Retrofit – MTP</li><li>Admission Application Rollover MP14 Retrofit - MTP</li><li>Transition of Web Applications from Freevo to .Net Core - Principle Development Continues</li><li>Santa Rosa Island Web Application – Principle Development Continues</li><li>Creation of 2021 Career & Internship Fair Web Application - Principle Development & MTP</li></ul></ul><ul style="text-align: left;"><li>Work Continues on mandated CHRS Recruiting Project</li><li>Database Scripts for the following areas were developed and deployed during January 2021:</li><ul><li>Student Records (2) – CR / NC Grades, Degree Audit Mapping fix for MP14</li><li>Admissions (5) – Checklist Due Date, Basis of Admission for 2212 & 2218</li></ul><li>The Following Maintenance was performed:</li><ul><li>Maintenance Pack 14.00 was installed in CI Records and CI Personnel</li></ul><li>The Following Data Warehouse and Institutional Reporting Activity took place during January 2021:</li><ul><li>CFS Data Warehouse Integration with OneCI Data Warehouse Continues</li><li>Data warehouse operational work for BFA, Student Affairs, Advancement and Academic Affairs </li><li>Tableau Server Upgrade Project Continues – Communication and Testing </li></ul><li>Application Services continued supporting the following operations and projects:</li><ul><li>2020 OSHA Report Produced</li><li>Transact Support for UAS</li><li>CFS 1099 Coordination for BFA</li><li>Student Financials 1098T Coordination</li><li>CSU CMS - AWS Hybrid Cloud Project </li><li>Identity and Access Management Support</li><li>CFS Related Support of BFA Operations</li></ul></ul><h2 style="text-align: left;">Infrastructure</h2><ul style="text-align: left;"><li>Installed cabling and outdoor WiFi access points at Channel Islands Boating Center for the premier implementation of CI Parking Lot WiFi. </li><li>Prep work for implementation of CI Parking Lot WiFi at Sage Hall</li><li>Project Management/Supervision of Contractor for Chancellor’s Office CNI WiFi refresh program that is replacing aging WiFi access points inside of Bell Tower, Aliso Hall and Madera Hall</li><li>Attended online Fall Protection Training</li><li>Security issues remediation: disabled insecure rc4 Kerberos protocols on active directory to combat Kerberoasting attacks</li><li>Security issues remediation: disabled imap/pop2 authentication in csuci.edu mailboxes as an extra security measure</li><li>Started migration G Drive/Google Drive to SharePoint migration for CAPS</li><li>Enabled single sign-on for PMWeb, Shared Web Services Infrastructure, and CNI Refresh portal (Chancellor’s Office applications)</li><li>Enforced MFA for O365 browser authentications</li><li>Upgraded our data integrations server to the latest release and updated all packages running on the server</li></ul><p style="text-align: left;"><br /></p><h2 style="text-align: left;">Information Security</h2><ul style="text-align: left;"><li>Revised SAQ’s were sent to CO Audit to close out CI’s outstanding Information Security Audit items</li><li>Information Security met with Secureworks to put together a SOW for Information Security assessment review</li><li>The new Adobe sign VPN Access Request Form has been fully implemented and is available for use. Request for update of web documentation has been made and a communication via EchoTech and the Information Technology blog are scheduled to be sent out 2/1/2021.</li><li>Information Security began working with CI’s PMO on capacity planning</li><li>CI was added as a Data Privacy Day 2021 Champion. https://staysafeonline.org/data-privacy-day/all-champions/ Data Privacy Day aims to inspire dialogue, and empower individuals and companies to take action on how their personal information is being used, collected or shared in our digital society.</li><li>January 12, 2021 - An article on Data Privacy Day was posted on the CI News Center / https://www.csuci.edu/news/releases/data-privacy-day-2021.htm</li><li>Working with Jamf consultants Information Security staff were able to optimize our CI’s Jamf environment to support remote Mac computers. This includes over 15 changes or recommendations. This has led to a more stable and faster Jamf system, which will benefit our campus Mac users.</li><li>Mac OS Big Sur (Mac 11.1) was released to campus users and was available to all via software updates on January 1, 2021.</li><li>January 6, 2021 - Apple loaned CI a M1 - MacBook Air for 2 weeks for testing. The testing revealed campus software will work with some modifications, but our Jamf needs changes to support the new ARM architecture.</li><li>We held several meetings with the CO and Dell Secureworks regarding securing CI against malicious threat actors. </li><li>Kenna Security POC was completed and is ready for use by the Infrastructure group</li><li>Use of LastPass was approved for ITS staff and the quote for was submitted for approval</li><li>January 14, 2021 – Information Security met with internal stakeholders to improve on the IT procurement process</li><li>January 22, 2021 - Info Sec and CI PD did a B.E.C. (Business Email Compromise) presentation to HRE’s Res Ed Student Assistant about scams targeting students in the dorms</li><li>Carlos Miranda assisted BFA with the new Internal Auditor candidate interviews</li><li>The new image for Windows (20H2) is now completed and being used by USG. The lab image for Windows (20H2) is in the final stages before being released to USG. </li><li>Continued with scheduled internal quarterly and monthly internal assessments for: </li><ul><li>CI Records, CI Personnel, and CI Financials</li><li>Unisys Data Center</li><li>PeopleSoft Oracle Accounts</li><li>Segregation of Duties</li></ul></ul><p style="text-align: left;"> </p>Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-43127561481183705392021-01-26T17:08:00.003-08:002021-09-22T13:51:01.933-07:00Collaborate with Microsoft Teams Guest Access<p><span face=""Segoe UI", system-ui, "Apple Color Emoji", "Segoe UI Emoji", sans-serif" style="font-family: georgia; font-size: 11pt;"><br /></span></p><p><span style="font-family: Segoe UI, system-ui, Apple Color Emoji, Segoe UI Emoji, sans-serif;"><span style="font-size: 14.6667px;">Microsoft Teams Guest Access allows efficient collaboration with users outside of the CSUCI organization. Guest members of teams are granted access to meet, chat, and collaborate within a team just like members of the CSUCI organization!</span></span></p><div style="box-sizing: border-box; font-family: "Segoe UI", system-ui, "Apple Color Emoji", "Segoe UI Emoji", sans-serif; font-size: 14px;">
<p><span style="font-size: 11pt;">Here’s how guests can be granted access within teams:</span></p>
<ol>
<li><span style="font-size: 11pt;"> A team owner or a Microsoft 365 admin adds a guest to a team.<br /><br /></span><div class="separator" style="clear: both; text-align: left;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj7-5guy4lQrLqlA99RrXv42VXd7QjDT6ZfBiO29HmAkcX7YjAl7mcRStFkHhw4dXrqUzQCUdzsOXALC9ZQPrfgIrh7saKwKYYwDOJoKZtKDzS5xqybSE35zzDVRWQAYb8AGPP0Bw0myU5t/s751/Teams-AddingGuest.png" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="553" data-original-width="751" height="270" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj7-5guy4lQrLqlA99RrXv42VXd7QjDT6ZfBiO29HmAkcX7YjAl7mcRStFkHhw4dXrqUzQCUdzsOXALC9ZQPrfgIrh7saKwKYYwDOJoKZtKDzS5xqybSE35zzDVRWQAYb8AGPP0Bw0myU5t/w366-h270/Teams-AddingGuest.png" width="366" /></a></div><br /></li><li><span style="font-size: 11pt;">The guest receives a welcome email from the team owner, with information about the team and what to expect now that they are a member.<br /><br /></span><div class="separator" style="clear: both; text-align: left;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhE6MaPaXntimCc92hV0x08ybjOm8SFBtMl6aEKK9BxeeB7yA60WrgVw9x43YeIJfFmnnAdh0-mVC9RL8O9nLdDIe1Cc1vhALEG1qnvVyCW4YMhIM3sHkdQoIhz9qkSKIbnk54WBrHVWGAp/s440/Teams_AddAsGuest.png" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="288" data-original-width="440" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhE6MaPaXntimCc92hV0x08ybjOm8SFBtMl6aEKK9BxeeB7yA60WrgVw9x43YeIJfFmnnAdh0-mVC9RL8O9nLdDIe1Cc1vhALEG1qnvVyCW4YMhIM3sHkdQoIhz9qkSKIbnk54WBrHVWGAp/w368-h240/Teams_AddAsGuest.png" width="368" /></a></div><br /></li><li><span style="font-size: 11pt;"> The guest accepts the invitation. Guests who have a work or school account in Azure Active Directory can accept the invitation and authenticate directly. Other users are sent a one-time pass code to validate their identity (One-time passcode authentication required).<br /><br /></span><div class="separator" style="clear: both; text-align: left;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjmhlsR6RybRW5nzHgn_hu8aEIY7aRl1GFbd_Q-UHPcizg9wQuyCt6dsBhKHQMsCakvGyDeEXc63bcBZaCMUtlJHxREOKIN47jkZf1WzQP2NyW5xEIPMT5l1V9F1jPuGGdTOVfRDs1YP4C-/s975/Teams_AcctCreateAndVerificationCode.png" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="428" data-original-width="975" height="211" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjmhlsR6RybRW5nzHgn_hu8aEIY7aRl1GFbd_Q-UHPcizg9wQuyCt6dsBhKHQMsCakvGyDeEXc63bcBZaCMUtlJHxREOKIN47jkZf1WzQP2NyW5xEIPMT5l1V9F1jPuGGdTOVfRDs1YP4C-/w482-h211/Teams_AcctCreateAndVerificationCode.png" width="482" /></a></div><br /></li><li><span style="font-size: 11pt;"> After accepting the invitation, the guest can participate in teams and channels, receive and respond to channel messages, access files in channels, participate in chats, join meetings, collaborate on documents, and more using the Web-based Teams client, Teams desktop client, or mobile Teams client.</span>
</li></ol>
<p><span style="font-size: 11pt;">Guests can be removed from teams at any time by team owners, just as normal team members may be removed.</span></p>
<p><span style="font-size: 11pt;">For more information regarding Microsoft Teams Guest Access, please refer to <u><a href="https://docs.microsoft.com/en-us/microsoftteams/guest-access" rel="noreferrer noopener" style="color: #6888c9;" tabindex="-1" target="_blank" title="https://docs.microsoft.com/en-us/microsoftteams/guest-access">Guest access in Microsoft Teams</a></u>.</span></p></div>Anderson Hanchetthttp://www.blogger.com/profile/17288438852213085799noreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-59012414925570730772021-01-24T21:21:00.014-08:002021-01-30T08:42:13.194-08:00Access the CSUCI network from the CI Boating Center<p>ITS is pleased to announce that the CI Wi-Fi service has been extended to the Oxnard/Port Hueneme coastal areas. Networking equipment has recently been installed at the <a href="https://www.google.com/maps/place/Channel+Islands+Boating+Center/@34.1645273,-119.227623,18z/data=!4m5!3m4!1s0x80e84e21e2be2d53:0x9ef374e637ee9b36!8m2!3d34.1649968!4d-119.227288">Channel Islands Boating Center </a>improving access to the campus Wi-Fi there for CI Students/Staff/Faculty.<br /></p><p>When you're at the boating center select available networks "Eduroam" or "CI," and login using your university credentials.</p><p></p><p>The new networking signals at the <a href="http://www.ciboating.org/">CI Boating Center</a> are strong and robust enough for multiple users to access the network at the same time
from the parking lot and areas just outside of the boating center
facility. Anyone with CI credentials or credentials recognized by Eduroam can get good quality internet access from the
comfort of their vehicles in nearly 150 parking spaces.</p><p>The Channel Islands Boating Center is located at</p><p>3880 Bluefin Circle<br />Oxnard, CA 93035</p><p>If you have any questions about this or would like to give feedback on this new service, please submit an <a href="https://ci.teamdynamix.com/TDClient/1891/Portal/Home/?ToUrl=" target="_blank">ITS Service Request</a> or contact the Shared Services Solution Center at 805-437-8552.</p><p></p><p></p>Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-90152328893681337622021-01-14T11:23:00.001-08:002021-01-25T12:52:26.291-08:00Monthly Bulletin - December 2020<h2 style="text-align: left;"> User Services</h2><ul style="text-align: left;"><li>Provided technical support for EU Winter Session courses, including Tier 1 response on holiday or vacation days</li><li>Implemented loaner equipment check-out database, and completed distribution of hotspots for faculty and staff (new hotspots may still be ordered through ITS)<br /></li><li>Tested improved KVM switch for Sierra Hall computer science networking lab<br /></li><li>Setup new <a href="https://remoteaccess.labstats.com/California-State-University-Channel-Islands-GIS" target="_blank">virtual lab environment for GIS/ESRM</a> Professor Patsch with assistance on VPN access from Infrastructure<br /></li><li>Prepared and delivered urgently needed computing equipment for new Provost<br /></li><li>Updated and re-homed some temporary loaner laptops to their appropriate classroom <br /></li><li>Routinized specific LabStats and Auxiliary charge-back reports for the CIO</li><li>Promoted Digital Citizenship efforts related to security vulnerabilities with certain email delivery methods, Windows feature updates, web browsers, and Adobe Flash<br /></li></ul><p><br /></p><h2 style="text-align: left;">Infrastructure</h2><ul style="text-align: left;"><li>Preparation for several infrastructure projects to commence in January: CNI WiFi refresh in Bell Tower, Aliso Hall and Madera Hall; Sage Hall and CIBC Outdoor WiFi projects</li><li>MC’ing of BFA Divisional Meeting</li><li>Work on findings from Network security audit</li><li>Inventorying of low-cost capital assets in preparation for CNI WiFi refresh</li><li>Assisted with install of second tier of networking equipment for Police PSAP Cal-OES NextGen 911 project</li><li>Upgraded OmniVista network tool software</li><li>Upgraded APC StruxureWare software for UPS Monitoring</li><li>Setup phone extension for new Provost</li><li>Upgraded myCI infrastructure to the latest version</li><li>Migrated ASI and Library departments from Dropbox to OneDrive</li><li>Integrated our Active Directory and SSO with our Asset Panda management system</li></ul><p style="text-align: left;"><br /></p><h2 style="text-align: left;">Information Security</h2><h3 style="text-align: left;">Month long projects</h3><ul style="text-align: left;"><li>Finishing the new image for Windows (20H2)</li><li>Seven software vulnerabilities were patched from Advisories from MS-ISAC deemed critical.</li><li>Mac OS Big Sur (11) was tested and will be available for campus download on 1 Jan. 2021</li></ul><h3 style="text-align: left;"> </h3><h3 style="text-align: left;">Individual items</h3><ul style="text-align: left;"><li>Info Sec met with the CO’s Auditor G. Dove about the outstanding items from this year’s audit. 1 Dec. 2020</li><li>Started a P.O.C. with Kenna Security 10 Dec. 2020</li><li>C. Miranda completed the 1st Cohort of the Lead CI Program that Dr. Beck started, and she selected less than Ten Faculty and Staff Administrators for the program. 14 Dec. 2020</li><li>C. Miranda was asked to be part of the Internal Auditor search committee. 21 Dec. 2020</li><li>C. Miranda attended two meetings with Qualys and Palo Alto regarding the SolarWinds breach. 22 Dec. 2020 and 24 Dec. 2020 <br /></li></ul><h2 style="text-align: left;"> </h2><h2 style="text-align: left;">Project Management </h2><ul style="text-align: left;"><li>Adobe Sign: Continue to complete the requests. Working on finishing request for Application Services and Auxiliary unit with their property forms. Working on Registrar and HR requisition forms.</li><li>IT governance – January meetings are being scheduled. Voting from the previous sub-committee meetings will be presented in the executive committee will be held in the coming weeks.</li><li>Meeting ITS leadership team and project managers to review project requests, active projects, and projects on hold to discuss the direction and next steps.</li><li>Ticketing Systems improvement initiative with the TeamDynamix team – CI team will be going through implementation readiness training offered by the TeamDynamix team.</li><li>Completed migration for the Division of Student Affairs and the Library. PMO offered two hands-on training sessions and one webinar to all the users who participated in migration.</li><li>Raiser Edge Integrations project has been initiated and the kick-off meeting will be held in January. </li><li>Planning and reaching out to procurement stakeholders to provide procurement training and workshops in January/February, 2021.</li><li>Closed 10 procurement requests.</li></ul><p style="text-align: left;"><br /></p><h2 style="text-align: left;">Web Services</h2><ul style="text-align: left;"><li>Continuing to work with DSA on the migration of http://theisland.csuci.edu content to a new content management infrastructure</li><li>7 tickets have been resolved</li><li>Working with Modo Labs to launch Elevate program to revamp CSUCI mobile app</li><li>Continuing to work on fixing pdf files and broken links to be accessibility compliant</li></ul><p style="text-align: left;"><br /></p>Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7767989272852710771.post-18942074542768272612021-01-08T13:41:00.004-08:002021-09-22T12:49:36.839-07:00Duo Update and CI Network Maintenance<p>Please be advised that with a recent network update to Duo, our two-factor-authentication system, there may be additional campus resources that prompt you to login with Duo. Integrating Duo with these resources is an important part of securing our campus digital assets.</p><p>The experience of using Duo with most services should look the same. Most often you will see the familiar dialog box below. Note that you can click the "Remember Me" check box which will reduce the number of times that you need to authenticate in a single day.</p><p><img alt="" src="https://ci.teamdynamix.com/TDPortal/Images/Viewer?fileName=827e394a-3ab2-4956-b068-ceafc7cdd535.jpg" style="height: 400px; width: 356px;" /> </p><p>For more information about Duo, please refer to <span><span>the <a href="https://ci.teamdynamix.com/TDClient/1891/Portal/KB/?CategoryID=17044" title="Duo Knowledgebase Articles">Duo 2FA knowledgebase articles</a> or the ITS Information Security <a href="https://www.csuci.edu/its/security/2fa-1.htm" title="ITS IS Duo 2FA ">Duo 2FA</a> web page</span></span></p><p><span><span>Thank you for your continued support and partnership. <br /></span></span></p><p><span><span> </span></span> </p>Unknownnoreply@blogger.com