Showing posts with label CI Learn. Show all posts

2-Factor Authentication is Coming to CI!

by in , , , , , , , , , , , , ,

Dear Colleagues,

Over the past months CI has been in the process of rolling out DUO’s 2-factor authentication solution to increase CI’s overall security posture and to better protect your myCI accounts. 2-factor (which is sometimes called 2-step or multi-factor) authentication or 2FA/MFA, is the process by which a user accesses a computer system or software application using two (or more) forms of authentication to log in to that system or application. The forms of authentication are often described as using, “something you know”, “something you have” and “something you are”. One factor is typically a username and password (something you know). A second factor can be the use of a mobile app, a phone call or text message, or hardware token (something you have) or, in some cases, the use of a fingerprint or retinal scan (something you are). Without at least two forms of verification, the login will fail.

CI is continuing its rollout to the faculty and staff community during the month of November with an anticipated completion date of November 30, 2019.

What to Expect:

During this time period you will receive an email from DUO inviting you to enroll in the system. Please read over the email carefully, and then follow the instructions to enroll yourself in the system.

Please note:

If you do not wish to use the DUO Push Mobile App on your mobile device, you may pick up a token at the Solution Center desk in the Broome Library 1350 from Anderson Hanchett Monday through Friday between the hours of 8:00 AM and 11:30 AM and again between 1:30 PM and 5:00 PM.

It is required that you register at least two (2) methods of authentication. These could be any of the following:

  • Mobile App and Token
  • Token and (unshared) desk phone
  • Token and mobile phone (to call)

Additional information regard 2FA at Channel Islands may be found at these links:


Thank you for your support in keeping Channel Islands a secure computing community.
If you have any questions about the 2-Factor Authentication rollout, please contact your information security team at infosec@csuci.edu.

Best practices for file access from shared instructor workstations in classrooms and labs

by Anonymous in , , , , , ,

We're pleased to share some best practices for instructors or presenters who use the shared instructor workstations in CSUCI's shared classrooms and labs.

The recommended way to access files in our shared teaching and learning spaces (classrooms and labs) is through CI’s cloud-based, web accessible repositories: Dropbox@CI, CI Learn (Canvas), and CI Docs (Google). These repositories are configurable to allow users to organize and share files as needed. The strategy to provide cloud-based file sharing that is secure, robust, and scalable is preferred over maintaining on-site network share drives.

In shared classroom/lab environments, consistent and reliable workstations with little personalization are necessary to ensure that:

  • each user has a predictable, consistent experience in the classroom;
  • hardware can be quickly and easily replaced in hot swappable fashion as necessary; and
  • resource allocations (disk space) are protected and controlled to provide the best performance possible for all users. 

With the trend toward using cloud-based file repositories comes the need for users to be aware of the capabilities and limits of these services when accessed from shared computers. In addition to sharing files through the CI supported web services, instructors and students can also access and edit files in the classroom from their own USB drives.

While full access to individual personal files is permitted, features like the Dropbox App may not be supported in order to allow successful use of the shared computers by all.

If you need help to share or display files in a lab or classroom, please contact the T&I Solution Center at helpdesk@csuci.edu or call 805-437-8552.