Showing posts with label maintenance. Show all posts

Adobe Maintenance on 6/15/20

by Anonymous in ,

Minor maintenance is scheduled for our Adobe products on Monday 6/15/20 from 7am - 7:30am.  Adobe may be briefly unavailable during this time.  There should be no change to the user's experience when the maintenance is complete.

Thank you for your patience.

Minor Maintenance for Adobe Creative Cloud on 2/20/2019 between 5pm and 6pm

by Anonymous in ,

Username values for Adobe Creative Cloud users will be updated for better administration and management today. This change should not negatively impact use of Adobe CC.  Users will still log in with their CI credentials. There may be a brief period during this minor maintenance window when users may not be able to purchase or install the software from our Kivuto OnTheHub webstore (csuci.onthehub.com).
Thank you for your patience.

Maintenance Notice for OnTheHub webstore

by Anonymous in ,

Please be advised that our Kivuto OnTheHub webstore (csuci.onthehub.com) will be down for planned maintenance in the early morning on February 19, 2019.  During this period you will not be able to purchase software products like Adobe Creative Cloud.  Maintenance is expected to last no more than 3 hours on February 19, 2019 between 12:00 PM and 3:00 PM UTC.

Changes are Coming to CI Records on Monday March 26th!

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On Thursday March 22nd, CI Records will be shut down at 4:00 pm to prepare, upgrade and convert it into the two new information systems, CI Records and CI Personnel.

On Monday March 26th CI Records will split into two systems, CI Records and CI Personnel. CI Records will remain as CI’s Student Information System, and CI Personnel will become CI’s Human Resources Information System. This change, which originated from our software vendor (Oracle) and which is now being implemented across all CSU campuses, will separate the one information system into two.

What this means for you:

If you are a Student:

  • You will continue to access and manage your student registration, payment, and enrollment information in CI Records. No changes are being made to the most common student processes. 

If you are a Student employee:

  • All student employees will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

If you are a Faculty member:

  • You will continue to access course, grades, and advising functions in CI Records. There are no changes to any of these operations or processes. 
  • All faculty will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

If you are a Staff employee:

  • All staff will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

Accessing CI Records

CI Records will continue to be available through the myCI portal.

Accessing CI Personnel

CI Personnel will be available through CI’s myCI portal and will be included in the list of services available.

Simply log into myCI and click on the new CI Personnel icon to log in. This button will become available to faculty and staff by 8:00AM on Monday March, 26th.


Additional information may be found here. 

If you have any concerns please contact the T&I Helpdesk at (805) 437-8552 or email helpdesk@csuci.edu. 


Changes are coming to CI Records!

by in , , , , , , , , , , , , , , , , ,



On Monday March 26th CI Records will split into two systems, CI Records and CI Personnel. CI Records will remain as CI’s Student Information System, and CI Personnel will become CI’s Human Resources Information System. This change, which originated from our software vendor (Oracle) and which is now being implemented across all CSU campuses, will separate the one information system into two.

On Thursday March 22nd, CI Records will be shut down at 4:00 pm to prepare, upgrade and convert it into the two new information systems, CI Records and CI Personnel.

What this means for you:

If you are a Student:

  • You will continue to access and manage your student registration, payment, and enrollment information in CI Records. No changes are being made to the most common student processes. 

If you are a Student employee:

  • All student employees will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

If you are a Faculty member:

  • You will continue to access course, grades, and advising functions in CI Records. There are no changes to any of these operations or processes. 
  • All faculty will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

If you are a Staff employee:

  • All staff will complete timesheets, report absences, and view vacation & sick time balances in CI Personnel. 

Accessing CI Records

CI Records will continue to be available through the myCI portal.

Accessing CI Personnel

CI Personnel will be available through CI’s myCI portal and will be included in the list of services available.

Simply log into myCI and click on the new CI Personnel icon to log in. This button will become available to faculty and staff by 8:00AM on Monday March, 26th.


Scheduled Maintenance on CI Records and CI Financials this Weekend - 02/03/2018

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On Saturday, Feb. 3, the CSU Chancellor’s Office in concert with Unisys, our CI Records and CI Financials data center hosting provider, will be migrating all of the CSU’s PeopleSoft data center functions to a new, more efficient data center. 


CSUCI Technology & Innovation personnel have been working throughout the development and testing process to verify successful communication between CSUCI and the new data center, and to date all testing has been successful. 

What this means for you:

  • CI Records and CI Financials will be unavailable from midnight on Saturday Feb. 3 to no later than noon on Feb. 4 (36 hours). 
  • This will include ALL CI Records/CI Financials services impacting HR, Student, and Finance systems as well as the CSU System-wide Finance Data Warehouse.
  • Additional information regarding the data center move may be found here:

Please contact T&I Director of Enterprise Services and Security Neal Fisch at neal.fisch@csuci.edu with any questions about maintenance.  Thank you for your cooperation in helping the CSU and CSUCI's technology environment up-to-date!

New monthly technology maintenance plan and schedule announced

by Anonymous in , , , , , , , ,

To provide the best possible service, the Division of Technology & Innovation T&I must regularly update and perform routine maintenance on its systems and networks. Some of these activities require that the affected systems and networks be shut down. While this work is essential, we also recognize that it presents an inconvenience. To enable those who use these systems to better plan for maintenance, we are establishing a new monthly maintenance plan and schedule for performing routine maintenance and upgrades to our services.

The Division of Technology & Innovation (T&I) will perform its scheduled monthly technology maintenance on the second Friday of each month starting at 6:00 PM and ending at 6:00 AM the following morning. The monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University.

Visit the T&I Maintenance Schedule page for a complete list of scheduled maintenance dates and additional details about this updated practice. Please contact Deputy CIO Herb Aquino at herb.aquino@csuci.edu with any questions about the schedule or plan.

Completed upgrades of CI's web servers

by Anonymous in ,

Upgrades of CI's primary web servers for www.csuci.edu and our academic/administrative web sites were successfully completed Friday night, doubling the amount of available space. We experienced no down time, thanks to T&I's infrastructure team and our partners at LiquidWeb.


IT Maintenance on 6/20, 8am to 5pm - many services unavailable

by in , ,

From 8 am to 5 pm on Saturday, June 20, 2015, access to certain T&C services will be unavailable due to scheduled maintenance.

Affected services (both onsite and offsite) include employee e-mail, webmail, University Library online services, Live Scan, credit card processing, Teale Access, building controls, VPN, internal websites, wireless or any other services requiring to communicate outside campus.

During the maintenance, the following services will be available from offsite:

CI's main site (www.csuci.edu) (with the exception of some features, such as the Account Activation/Reset within myCI);
CI Learn;
CI Records;
CI Financials;
CI Docs;
Dolphin Mail (student email);
DOCK Online;
Lynda.com;
CI Sync;
CSYou; and

myCI.

The campus phone system is expected to be functional and email will be queued during the maintenance.

This outage is necessary so that Technology Infrastructure engineers along with AT&T consultants can upgrade the external border firewalls.

During the outage, concerns or questions can be directed to Herbert Aquino @ 805-437-8550.

Thanks for your patience and understanding.