Archive for August 2020

Library Lockers for Contactless Pickup

by Unknown in , ,

Our colleagues at the library have instituted a contactless procedure for picking up equipment or materials checked out from the library.  36 lockers are now located in the Founders Courtyard near Broome Library for this purpose.

Please see their equipment webpage for more details.

Retirement of web hosting domain and migration to CI Keys

by Unknown in , , , , 13

Since 2015 and in partnership with Information Technology Services (ITS), CSUCI’s Teaching & Learning Innovations (T&LI) team has offered a free, superior web site hosting service for all faculty & students called CI Keys. CI Keys enables faculty and students to more easily build & maintain compelling web sites, blogs and other elements of their personal digital identity, using a highly flexible set of industry-standard tools. All faculty can sign up for CI Keys for free and easily create new web sites in CI Keys using Wordpress (the world’s most popular web content management platform, used to manage 15+ million websites and 75+ million blogs) and a number of other free tools.

Faculty that wish to learn more about CI Keys, including those who wish to jump in and start building their first Wordpress site, can visit the CI Keys site to get started.

ITS is encouraging all faculty that are actively using for their faculty web sites to begin using CI Keys as an alternative. CI Keys is a more flexible and functional platform for faculty (and students) to build & display their personal web pages. CI Keys even supports FTP for file upload and manual web site maintenance, so even if you don’t want to take advantage of Wordpress or the countless other wonderful features of CI Keys, porting your existing faculty web site into CI Keys should be fairly easy and straightforward. 

The web site service has provided simple, reliable web site hosting for faculty since 2004, but it is an aging system which duplicates the significantly more flexible and robust functionality of CI Keys. In addition, the server hosting has also reached its end of life. For these reasons, ITS has begun the retirement of the existing web site service and expects to complete the service transition to CI Keys by January 15, 2021. This means that faculty will need to migrate any personal web sites from the domain to CI Keys no later than January 15, 2021. 

Information Technology Services (ITS) and Teaching & Learning Innovations (T&LI) team members are here to help you ease into using CI Keys. Instructional technologist Michael McGarry in T&LI is your CI Keys point of contact, and he’s happy to meet with you to discuss your current instructional web site practices and how you can transition (and even improve or streamline) those practices into CI Keys. In the event that Michael McGarry is not available, Daniel Martinez in Web Services is available to assist you with the basics of how to access and migrate your content to CI Keys.

Please contact Michael McGarry ( or Daniel Martinez ( with any questions or concerns about the transition to CI Keys. Feel free to forward this message to any other faculty colleagues who may be using for their faculty web sites.

Thanks for your cooperation, and wishing you a successful fall semester.

Cameras and Zoom Kits to borrow

by Unknown in , , ,

Dear Colleagues,

ITS has acquired a few camera items that may be borrowed on short-term loan to help support virtual instruction.  Instructors may borrow one of the following kits or items for one week starting September 1, 2020.  Submit a Help Desk/SSSC ticket requesting one of the specific item types below.

Note: Please plan for equipment pickups or drop offs between 10am and 2pm most days.  Exact times and locations will be confirmed in the Help Desk ticket.

Item Type: Mobile Lecture Recording Kit 
This kit includes the following items.  Three kits are available.

•    Camera: Canon EOS M 50  (camera includes an SD card)
•    a wall power adapter
•    Mic: MXL AC404 USB
•    Tripod
•    Standing Lights
Item Type: Zoom Kit 
This kit includes the following items.  Two kits are available.

•    Webcam
•    Speaker/Mic combo

Item Type: Meeting Owl
This single item is a combination speaker, mic, and webcam that connects to your computer.  One item is available.  See this short knowledge base article on instructions for use.
Since the number of these items is so limited requests made in advance will be prioritized as request reservations.  The requestor will be notified through the help desk ticket regarding when and where requested items may be picked up.   Note that reservation requests are not confirmed until the requestor receives confirmation in the help desk ticket on availability.

Thank you for your patience as we introduce this new service.  If you have any questions please do submit an ITS Service Request using the ITS Solution Center link in myCI, or contact the Shared Services Solution Center at 805-437-8552 between the hours of 8:00 am and 5:00 pm, Monday through Friday.

Dropbox ending support for Internet Explorer

by Unknown in ,

Dear Colleagues,

We've received notice that in October 2020 Dropbox will be ending support for Internet Explorer 11.

What to do next:
To continue your team’s use of Dropbox without interruption, we recommend affected users upgrade to the latest supported versions of Edge, Chrome, Firefox or Safari browsers.

Your team files will continue to be secure. In addition to supported internet browsers, you can still access your files from supported desktop and mobile apps.

If you have additional questions about this please contact the ITS Solution Center at 805-437-8552 or submit a Solution Center support request.