2-Factor Authentication is Coming to CI!

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Dear Colleagues,

Over the past months CI has been in the process of rolling out DUO’s 2-factor authentication solution to increase CI’s overall security posture and to better protect your myCI accounts. 2-factor (which is sometimes called 2-step or multi-factor) authentication or 2FA/MFA, is the process by which a user accesses a computer system or software application using two (or more) forms of authentication to log in to that system or application. The forms of authentication are often described as using, “something you know”, “something you have” and “something you are”. One factor is typically a username and password (something you know). A second factor can be the use of a mobile app, a phone call or text message, or hardware token (something you have) or, in some cases, the use of a fingerprint or retinal scan (something you are). Without at least two forms of verification, the login will fail.

CI is continuing its rollout to the faculty and staff community during the month of November with an anticipated completion date of November 30, 2019.

What to Expect:

During this time period you will receive an email from DUO inviting you to enroll in the system. Please read over the email carefully, and then follow the instructions to enroll yourself in the system.

Please note:

If you do not wish to use the DUO Push Mobile App on your mobile device, you may pick up a token at the Solution Center desk in the Broome Library 1350 from Anderson Hanchett Monday through Friday between the hours of 8:00 AM and 11:30 AM and again between 1:30 PM and 5:00 PM.

It is required that you register at least two (2) methods of authentication. These could be any of the following:

  • Mobile App and Token
  • Token and (unshared) desk phone
  • Token and mobile phone (to call)

Additional information regard 2FA at Channel Islands may be found at these links:


Thank you for your support in keeping Channel Islands a secure computing community.
If you have any questions about the 2-Factor Authentication rollout, please contact your information security team at infosec@csuci.edu.

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