Microsoft Azure and Office 365 Outage - myCI and email affected

by Unknown in , , , , 30

Dear campus community:

The campus is experiencing a network outage on Microsoft Office 365 and Azure cloud services, which is affecting our campus' ability to login to myCI and send and receive email messages on campus. The problem was identified at approximately 8AM morning and has been reported to our internet service provider CENIC and to Microsoft, who have been continually working to diagnose and resolve the problem. The problem is statewide and is affecting multiple CSU campuses.

During the outage, you may not be able to login to myCI and access services available through myCI (including CI Learn, email and other myCI services) from the CI network. However, you may be successful in logging into myCI and sending and received email via cellular networks (AT&T, Verizon, etc.)

This outage is NOT affecting our ability to call phones off-campus; make 911 calls; make calls from cell phones; or make calls between on-campus extensions. 

Further updates on the status of this outage will be provided in 2 hours, or as they become available.

We apologize for the inconvenience and thank you for your patience until this issue is resolved. If you have any concerns please contact the IT Solution Center at (805) 437-8552.

Peter Mosinskis
Interim Assistant Vice President
Information Technology Services
CSU Channel Islands

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