Scheduled Maintenance on CI Records and CI Financials this Weekend - 02/03/2018

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On Saturday, Feb. 3, the CSU Chancellor’s Office in concert with Unisys, our CI Records and CI Financials data center hosting provider, will be migrating all of the CSU’s PeopleSoft data center functions to a new, more efficient data center. 


CSUCI Technology & Innovation personnel have been working throughout the development and testing process to verify successful communication between CSUCI and the new data center, and to date all testing has been successful. 

What this means for you:

  • CI Records and CI Financials will be unavailable from midnight on Saturday Feb. 3 to no later than noon on Feb. 4 (36 hours). 
  • This will include ALL CI Records/CI Financials services impacting HR, Student, and Finance systems as well as the CSU System-wide Finance Data Warehouse.
  • Additional information regarding the data center move may be found here:

Please contact T&I Director of Enterprise Services and Security Neal Fisch at neal.fisch@csuci.edu with any questions about maintenance.  Thank you for your cooperation in helping the CSU and CSUCI's technology environment up-to-date!

Computer end-of-life and red-tagging of IT equipment - update

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The Division of Technology & Innovation (T&I) at CSU Channel Islands has recently updated its business practice with respect to how support is handled for IT equipment which has reached its end of life. 

The University currently supports a portfolio of several thousand desktops, laptops, tablet devices, printers, projectors and other office and classroom equipment. In order to maintain a modern, reliable and secure computing environment for the campus and to ensure that CSUCI students and employees have good working equipment to perform their daily assignments, it is necessary to regularly remove older technology from production and replace it with newer, more reliable technology. A regular refresh cycle reduces the burden of support by technicians in T&I for older, less-reliable, and increasingly non-standard equipment.

Please take some time to review BP.03.012 - Business Practice for Hardware End-of-Life and "Red Tagging". The updated practice describes:

  • the criteria for equipment end-of-life; 
  • how end-of-life equipment will be marked by T&I technicians with a red tag; and 
  • the level of support that T&I will provide for red-tagged devices.

As University divisions and campus organizations may not be fully aware of the number and location of computers in their area that will be considered as "red tagged" in accordance with this practice, during the spring 2018 term T&I User Services will be contacting each division with an inventory of personal computers and equipment in their area which fall into the category of "red tagged" equipment, to enable each division to plan for appropriate refresh of end-of-life equipment. In accordance with this practice, these inventory reports will be provided to each division by T&I User Services on an annual basis. 

Please contact T&I Manager of User Services Dawn Canfield at dawn.canfield@csuci.edu with any questions about this practice or the computer inventory. Thank you for your cooperation in helping to keep CSUCI's technology environment up-to-date!

myCI 3.0 launch date rescheduled

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In order to make sure that the myCI 3.0 launch is a success, we've moved the launch date to Friday, February 16, 2018. This will give us further time to share the updates via the MyCI 3.0 beta site (myCI login required) before we launch.

Thanks for your patience and helping us ensure a successful launch!

Please contact the T&I Help Desk at 805-437-8552 or email helpdesk@csuci.edu with any questions about these forthcoming changes. 

myCI 3.0 is coming!

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UPDATE 1/10/2018: MyCI 3.0 launch has been rescheduled to Friday, February 16, 2018. 

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We're pleased to announce that we will be releasing a new version of myCI (titled MyCI 3.0) is expected to go live on the evening of Friday, January 12, 2018.

This is the first major update to myCI in over 7 years, and will help address the feedback received from students, faculty and staff regarding the ease-of-use and personalization of myCI. The current enhancements to myCI include:

  • A new layout grid for the "Services" section (replaces "My Links")
  • New service information details, which include an icon, a short description and an "information" link with details about the service. 
  • Relocation of the "Important Information" section into the "My Apps" section. 
You can learn more about the forthcoming changes on the MyCI 3.0 Enhancements page. You may also try out many of the features before they go live by visiting the MyCI 3.0 beta site (myCI login required). 

Please contact the T&I Help Desk at 805-437-8552 or email helpdesk@csuci.edu with any questions about these forthcoming changes. 

New monthly technology maintenance plan and schedule announced

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To provide the best possible service, the Division of Technology & Innovation T&I must regularly update and perform routine maintenance on its systems and networks. Some of these activities require that the affected systems and networks be shut down. While this work is essential, we also recognize that it presents an inconvenience. To enable those who use these systems to better plan for maintenance, we are establishing a new monthly maintenance plan and schedule for performing routine maintenance and upgrades to our services.

The Division of Technology & Innovation (T&I) will perform its scheduled monthly technology maintenance on the second Friday of each month starting at 6:00 PM and ending at 6:00 AM the following morning. The monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University.

Visit the T&I Maintenance Schedule page for a complete list of scheduled maintenance dates and additional details about this updated practice. Please contact Deputy CIO Herb Aquino at herb.aquino@csuci.edu with any questions about the schedule or plan.

Major campus map enhancements have arrived!

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Nov. 13, 2017 - The Division of Technology & Innovation is pleased to share 3 major new enhancements to the interactive campus map that make it better and easier:

  1. visible building labels (can be toggled on and off)
  2. customizable printable maps
  3. interior building maps for the Bell Tower (finally!) 
Try them out at maps.csuci.edu, or watch a short video demonstrating how to use the new features here:



We love your feedback! Feel free to share any questions, problems or suggestions with the T&I Help Desk at helpdesk@csuci.edu. For more information, contact Peter Mosinskis at 805-437-8587 or peter.mosinskis@csuci.edu.

Equifax Breach Advisory

by Anonymous in ,

Given the recent announcement regarding the data exposure at Equifax we wanted to share some good “cyber hygiene” and some resources with you. With 143 million U.S. consumers affected it’s a good chance many of us are impacted.

Equifax has said there is no evidence of unauthorized activity in their credit reporting data bases but that there was potentially unauthorized access to information it stored from mid-May to July of this year. That information included social security number (SSN), dates of birth (DOB), addresses and in some cases Driver’s License numbers. Also reported is that approximately 209,000 consumers credit card numbers were exposed as well as other “dispute documents” for 182,000 consumers.

What can you do?

  1. One of the first things typically suggested after a breach is to access credit reporting agencies and request your records to be sure there are no unauthorized accounts or charges. In this case you may want to consider the other agencies, Experian and TransUnion. Also check your online and credit card accounts for suspicious activity. You can check free credit reports from annualcreditreport.com. Check for any accounts or charges you don't recognize.
  2. Be extra wary of scam emails and links. Avoid clicking on links or downloading attachments from suspicious emails. Equifax will send paper mail to consumers but hackers are sure to use this to conduct Phishing campaigns.
  3. Change your passwords, especially if you have/had an account with Equifax and use similar or the same password elsewhere.
  4. You can check at Equifax here to get information and to check and see if your records are impacted. You can also access your Equifax credit report here which is probably a good idea so you can compare with the ones you get from Experian and/or TransUnion.