Smarter Communication is Coming

The campus phone system is undergoing a major upgrade to support more modern and flexible communication while saving the campus money. The current system will reach its end of life in August 2025, making this transition both necessary and timely. The new platform offers improved features and better integration with existing campus tools.

Why Is This Upgrade Happening?

• Unified Experience: The new system integrates with commonly used productivity tools such as email, calendar, and messaging platforms.
• Adaptable Use: Designed to support on-campus, hybrid, and remote users.
• Efficiency: Reduces the need for complex phone infrastructure and lowers maintenance costs.
• Safety Improvements: Fully supports enhanced emergency calling features to help protect the campus community.

Project Timeline

• Project Completion: May 5, 2026

What’s Included

• Transition of all employee and departmental phone lines
• Number porting to the new platform
• Replacement of phones in classrooms, public areas, and elevators
• Training and support for users
• Integration with emergency calling services

What’s Not Included

• Personal mobile phone applications
• Non-campus-managed third-party systems

What to Expect

• Timely updates on migration schedules
• Access to training sessions and resources
• Full support from the campus IT team throughout the transition

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