If your browser questions a website's security, stop, think, and verify.

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When visiting "https://" secure sites of banks and online shopping retailers, you may see onscreen warnings such as "There is a problem with the website's security certificate" or "Secure Connection Failed." Don't just click through to continue, or make a "one time" exception. The warning may only indicate that there is a harmless temporary problem with the site or with the network, but it can also mean that the site is bogus or has been compromised by hackers, and someone is listening in on your conversation with your bank or retailer.

Be smart. Contact your bank or retailer by phone and find out if they know about a problem with their website or the network. Don't be the next victim of fraud.

6 Responses to “If your browser questions a website's security, stop, think, and verify.”

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  4. Miranda23March 25, 2023 at 12:23 AM

    This error happens when the Secure Sockets Layer (SSL) letter boxed connection between your computer and the website you're trying to view has a problem. Typically, it indicates that the website cannot issue an HTTPS certificate or that the certificate is invalid.

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