Bill Ochs, a member of the User Services Department, was awarded the 2012 Tech-E Award for Excellence in Service at the annual T&C BBQ in June. The Tech-E was created by Technology & Communication to honor a staff member who exemplifies our values of "Extreme Service".
Bill works primarily with the Extended University, supporting EU administrators and staff as well as faculty and students associated with EU courses. Bill has also taken a lead role in supporting Blackboard Collaborate, a tool for video collaboration, for the entire campus. He presented on a panel at EduSoCal '12, sharing best practices for helping faculty using Collaborate.
Tech-E award winners are nominated by members of the campus community. Some of the comments that the awards committee received about Bill included:

• You won't find a person with a better attitude - whether it's a faculty, staff or student asking the same question for the 100th time or being called to work in an area outside of his normal scope.
• I don't think "No" is in his vocabulary
• Conveys passion and takes personal ownership towards the university…and strives to make a more accessible environment for everyone.
• The most efficient worker I have ever had the pleasure of working with
• His unending patience, good humor, creativity, and resourcefulness in accommodating our ever-changing needs is legend.

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