As the Division gets ready to publish updates to our IT Strategic Plan, we'd like to share some of the projects that we successfully completed since work in support of the plan began: 

1. AV Summer Upgrades - upgrades of audio visual equipment in labs and classrooms during summer 2011
2. BlackBoard/Moodle Pilot - completed hands-on comparison between 2 leading learning management systems. 
3. Student Mobile Study - we assessed the mobile computing and communication needs of current and prospective CI students
4. CI Learn Mobile - as a direct result of the student mobile survey, we launched mobile access to CI Learn. 
5. CI Learn Provisioning - enabled seamless, automated provisioning of courses in CI Learn 
6. Web sites redesigns: completed web site redesigns for the California Institute for Social Business,  the John Spoor Broome Library, the Nursing program, the Computer Science program, and Project ISLAS.
7. Credential Tracker Field Experience - added new administrative functionality to the Credential information system
8. Disaster Recovery Audit Response - successfully responded to outstanding audit items
9. Dspace Makeover - work with the Chancellor's Office to re-skin Dspace institutional repository
10. Extended University CRM Evaluation - evaluate several CRM systems for Extended University 
11. Hardware Load Balancing - implement hardware load balancing for myCI
12. HCM 9.0 Upgrade - upgrade CI Records/PeopleSoft to version 9
13. Hershey Security - implement upgrades to Hershey security
14. Hyperion Upgrade - implement system upgrade to Hyperion financials system
15. IDM Improvements Spring 2011 - improve speed and accuracy of creation of Dolphin user accounts for employees 
16. Project and Portfolio Management (PPM) Program - implemented a new program to improve quality and effectiveness of IT projects
17. Wireless infrastructure upgrades in alignment with CSU Infrastructure Terminal Resources Project (ITRP)
18. Launch Audible Magic to ensure compliance with DMCA and other peer-to-peer (P2P) file sharing  and copyright regulations
19. Upgrade campus computers to Office 2010-2011
20. One-Card Self-Service: through upgrades of card system infrastructure, DolphinOne cardholders can now access their card account online, view balances and add funds. 
21. Student Directory - Students can now look up contact information of other students in the campus directory
22. Student Financials Data Cleanup 
23. Student Support Services (SSS) Application
24. VNOC Preparation - complete re-IP of campus networks to prepare for CSU Virtual Network Operations Center (VNOC) integration
25. WCM Migration - migrate from Serena Collage to echoCI and enable easier editing of University web pages

Each of these projects is a tactic undertaken to support one or more IT strategic initiatives in our plan. A tactics map (in MS Excel format) enables the Division to keep track of our accomplishments in support of the plan. By completing these tactics successfully, we're supporting strategies to help enhance the educational experience and support operations at the University.